chrominance
Member
Bestbuy customer service is a mess. Now they're saying you can't even change shipping details for security reasons and I have to cancel my order and make a mew one with my up to date address. Yeah, no. I'm not losing my $48 price for MGS V. I'm starting to move from annoyed to angry lol.
Did you call in? I find the phone reps to be a lot better at actually doing what you want.
That said, this is a big reason why I prefer Amazon despite the slower shipping.