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damn isp giving me the run around?

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Ok usually I get speeds upto 2Mbps

now here are my current speeds

speedtest.jpg



now I call them and the first tech agrees that something isnt right

but he says my signal strengths look great, and he doesnt see any worms or trojans


so we go through the motions of power cycling dehooking routers, etc on 2 different computers and get nowhere.

So he suggest swapping my modem which I do, and I now just got off the phone with a different tech stating that my speeds are "great" and that my router can cause my connections to slow down. (this is even after I told him that we didnt USE the router for a few tests), so basically im miffed off.

What else could it be?


Now remember these speeds are on 2 seperate computers, with and without routers, with a old and brand new modem.
 
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