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Dear God no... they switched to Indian customer support...

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Matlock

Banned
:lol

That $0.56 you begged back from them? That would have been used to pay an AMERICAN worker!

REAP WHAT YOU SEW
 

jooey

The Motorcycle That Wouldn't Slow Down
bezos_hi.rez.jpg


"taste my vindaloo, bitch!"
 

B'z-chan

Banned
I hear that Amazon Canada still has Canadian support. So try them they can still help you out with order issues.
 
Work switched to that too, which is a bitch.

"Hello?"

"Jellow Please Tell Me Nam"

"Ryan Thompson"

"TRHO...?"

"umm no"

"What is language...i mean..prooblem with u?"

"jesus fuck, umm computer is down, cant access our network"

"oowobeeeoooop chitka tookie taka."

"arhghghg"
 
MrAngryFace said:
Work switched to that too, which is a bitch.

"Hello?"

"Jellow Please Tell Me Nam"

"Ryan Thompson"

"TRHO...?"

"umm no"

"What is language...i mean..prooblem with u?"

"jesus fuck, umm computer is down, cant access our network"

"oowobeeeoooop chitka tookie taka."

"arhghghg"

fellow board members, remember this moment.

:lol :lol

first time i've ever lauged at something maf said.
 
Thank god Im not the only one, I am not a prejeduce person at all, but I HATE that! Everywhere I call it seems I get some moron who cant talk!

~Black Deatha
 

Seth C

Member
I work in technical support. I'm an American, and we do support for Americans (mostly). If, however, I need my password reset then I have to call India. Damn does it suck.
 

Phoenix

Member
Yep. Customer support used to suck ass before - you could barely get things done when you were dealing with Americans. Now you spend (in most cases) a lot of time just trying to get past language/concept barriers.
 

belgurdo

Banned
MrAngryFace said:
Work switched to that too, which is a bitch.

"Hello?"

"Jellow Please Tell Me Nam"

"Ryan Thompson"

"TRHO...?"

"umm no"

"What is language...i mean..prooblem with u?"

"jesus fuck, umm computer is down, cant access our network"

"oowobeeeoooop chitka tookie taka."

"arhghghg"


THANK YOU COME AGAIN

:lol :lol :lol
 

AlphaSnake

...and that, kids, was the first time I sucked a dick for crack
MrAngryFace said:
Work switched to that too, which is a bitch.

"Hello?"

"Jellow Please Tell Me Nam"

"Ryan Thompson"

"TRHO...?"

"umm no"

"What is language...i mean..prooblem with u?"

"jesus fuck, umm computer is down, cant access our network"

"oowobeeeoooop chitka tookie taka."

"arhghghg"

It's even funnier when you pretend that it's Apu speaking.
 
howcellular2.jpg


"Thanks for calling the Amazon customer support line. HOW may I help you?"



Seriously though, if only we'd have given Pakistan the ok, we wouldn't be facing this massive job loss. A nice tac-nuke round about New Dehli or Calcutta and there would be no nickel-an-hour alternative English-speaking workforce. Another bad move on the part of the president.. ;)
 
Raxel said:
...and Americans wonder why they're virtually hated across the world. If you can't handle the concept of a global job market, you better step up your game instead of whining about it.

You might want to take note of the wink.
 

G4life98

Member
Raxel said:
I really don't see how you can even joke about nuking another country on the basis of their english pronounciation.

I guess you dont understand...customer service is serious buisiness. :D
 
i use to work customer service for earthlink. it sucked. as far as i'm concerned, they can have those jobs. and to think those poor bastards are making even less than i was to put up with bullshit for 8-10 hours a day...

on a more serious note, i'm not too worried about outsourcing to be honest (and i'm a computer science major). there's a reason that labors cheaper and when it comes down to it, american companies are going to want/need americans to perform the majority of i/t related tasks.

if i'm supervising the set-up of a new network/database for my company, i'm gonna feel better about having john, bill, and the gang working on-site than i will about having apu and tjenderpal doing the job halfway around the world...

in the end, companies will determine that the savings are outweighed by the problems... nothing more than a "fad".

**goes to make some freedom fries**
 

Fowler

Member
I've never had a problem with Indian reps not speaking proper English when a bunch of UK companies switched to Indian customer support a while back. What DID bug me was when Directory Enquiries switched to Indian operators. This was annoying because they'd ask WHERE the company you're trying to find was, and they'd need an exact location... and if you didn't have one, unlike with Brits familiar with the territory they can't really help you out.
 

shuri

Banned
I have nothing against India, or indian people, its a very important and interesting culture, but if you cant do the job because of language issues, then you cant do it.
 

SFA_AOK

Member
={<SMOKE>}= said:
in the end, companies will determine that the savings are outweighed by the problems... nothing more than a "fad".

I'd like to think this but I get the feeling that it's going to be easier for companies to put more money into the problem over there than it will be to move it all back over here. Sure, there are problems at the moment but those problems can be worked around and if it's going to work out cheaper for them in the long run, they'll continue fixing the problems rather than give up...

Raxel said:
If you can't handle the concept of a global job market, you better step up your game instead of whining about it.

Not to have a go at you... just some general ramblings of mine...

I'm torn on this issue... I do think that if other markets can offer services at competetive rates, then that's OK but what's happening in cases like this is that technology is being used to exploit people. Is the job market out there going to be sustainable? Are these job markets going to be involved in a "race to the bottom" (i.e. costs like wages driven down by competing companies and countries and eventually workers over there lose out?)?

And what jobs are safe these days? I caught an article last week that described how Reuters was outsourcing some of its journalism. I know people are supposed to adapt but really, what if there are only a handful of types of jobs that people know can't be moved abroad and a lot of people just aren't good at them? Not to mention the competition involved if there are only, say, 5 types of profession? Probably a bit more pessimistic than necessary just now but still, that's how I am :p
 
Raxel said:
I really don't see how you can even joke about nuking another country on the basis of their english pronounciation.

What a pussy. People are going around posting "zombie superman" pics in Christopher Reeve threads, but some tongue-in-cheek sarcasm about a hypothetical situation (aka it hasn't, and may never, happen) wads your panties?? Are you from India?
 
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