BreakOut
Member
So I went to play battlefield on my PlayStation and it’s telling me I need to reset my EA password. At least an email address that I can’t use anymore. So I go through the motion and I contact you. They will not unlink the account from my PlayStation. So any of my EA games now don’t work because I can’t reset a password.
The email they want was hacked years ago, like enough that a police report was filed and my identity was fucked with. It’s not an option.
I was asked a bunch of questions but I guess I didn’t answer them right. However I couldn’t understand what she was asking me and it seems like she’s not allowed to explain to me what she’s actually asking.
I’m going to put a picture up of the questions.
I asked her what she meant by IP address. When she sent me to what’s my IP or whatever, I’m doing chat on the phone so I’m not understanding what she wants me to do. And she’s like not willing to tell me. She’s totally just not fucking going to tell me anything about what she means.
I didn’t even get the opportunity to answer all of the questions before she told me I was incorrect and didn’t pass or whatever.
What the hell is she talking about with the IP? What is she looking for I don’t understand? She asks what purchases I made on the account, I have never made a purchase on the account. I created it on PlayStation, whenever it auto did it apparently and I’ve only used it on PlayStation.
I tried to look back at the battlefield one trophies I have and listed that as one of the games and the possible date in which it was purchased. But it was purchased through PlayStation because I don’t own shit from them.
The new Star Wars game is coming from and I really want to play it but I don’t know if it’s going to say I can’t because I don’t have an EA account. Looking online it seems like this is a very common issue and people just kind of get screwed completely over.
If anyone can is willing to
look at the questions and help me understand exactly what she means with this IP and network thing I’d appreciate it. And when she asks what purchases I’ve made am I supposed to be telling her purchases I made on PlayStation that are EA games? it seems like she wants me to answer questions about an EA account that my PlayStation rapidly created for me so I could play a game.
The email they want was hacked years ago, like enough that a police report was filed and my identity was fucked with. It’s not an option.
I was asked a bunch of questions but I guess I didn’t answer them right. However I couldn’t understand what she was asking me and it seems like she’s not allowed to explain to me what she’s actually asking.
I’m going to put a picture up of the questions.
I asked her what she meant by IP address. When she sent me to what’s my IP or whatever, I’m doing chat on the phone so I’m not understanding what she wants me to do. And she’s like not willing to tell me. She’s totally just not fucking going to tell me anything about what she means.
I didn’t even get the opportunity to answer all of the questions before she told me I was incorrect and didn’t pass or whatever.
What the hell is she talking about with the IP? What is she looking for I don’t understand? She asks what purchases I made on the account, I have never made a purchase on the account. I created it on PlayStation, whenever it auto did it apparently and I’ve only used it on PlayStation.
I tried to look back at the battlefield one trophies I have and listed that as one of the games and the possible date in which it was purchased. But it was purchased through PlayStation because I don’t own shit from them.
The new Star Wars game is coming from and I really want to play it but I don’t know if it’s going to say I can’t because I don’t have an EA account. Looking online it seems like this is a very common issue and people just kind of get screwed completely over.
If anyone can is willing to
