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[DaBoss]

So GAF, I need help upgrading my friend's computer. It is a pre-built HP PC.

Here is a link to the computer's product page:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03168425

So my friend got a Gigabyte 650 Ti Boost and wants to use it in his computer. He was using Zotac GT 610 before. He changed his power supply to a 550W one (Coolermaster Silent Pro Gold) so he can use the video card and it is working fine, but when attempts to install the video card, it causes the computer to be stuck on the HP splash screen (ESC key doesn't work) and does a few short beeps between long pauses and then on the 4th one it beeps another few times quickly and the screen goes black.

He did connect the 6-pin connector to the video card. The video card is seated properly. The PCI-E port is not faulty since his old video card still works. He talked to tech support and they just said they don't know about whether there is an issue with it (so in other words, useless lol).

I'm confused as to how to help him. I feel like it just has to do with the fact it is a pre-built computer. So any ideas GAF?

 

[Kipp]

You should probably post your question here: http://www.neogaf.com/forum/showthread.php?t=600246

 

[DaBoss]

You should probably post your question here: http://www.neogaf.com/forum/showthread.php?t=600246

Oh OK, thanks.

 

[Drazgul]

Check the motherboard manual (you can google for them, if you don't have it handy) for what those beeps mean, specific sequences are for specific errors.