Well, the thing is that the media as a whole has been bashing their heads against Xbox since like forever, predicting it's end every once in a while. But they're still selling a respectable amount of consoles and games even, although not as much as Sony.
So I find it a bit ironic to see them saying Xbox has lost it's way when every move MS makes are met with the overall same response.
But yeah. I don't really think they ever had much of a focus. They're always changing their plans, and trying different routes, and it might have hurt the brand long term (and also might have saved it in other circumstances too).
They fucked up about Tango. That I definitely agree. But I will just wait and see the direction they will take, and what comes from it, because there isn't much left to do anyway.
However, as a consumer I'm not really worried. As soon as I believe Xbox has nothing to offer me I go to PC, Playstation, Nintendo, or whatever I feel like.