To all customers who have preordered the DS from us...
There have been alot of rumours being posted that just arn't true and that are confusing alot of our customers. 1. We have alot more than 30 machines coming in that we will be shipping 2. We have not preordered 6000 pces, we have alot of preorders but not that many 3. Systems will start shipping Monday and we hope to have all orders shipped out within first 2 weeks of launch 4. The product is coming in daily with various quantities so it is very hard to know when someones order will ship you will know day before or day of 5. There is no problem cancelling orders just be aware once cancelled it's cancelled and spot is lost in que 6. Games will ship with hardware when possible or they will ship as they come in there are just too many orders to hold games back and wait until your machine ships.
We appreciate your patience and we know this is very frustrating for some as we are frustrated with the lack of systems on the market but in the end all units will be shipped and everyone will be enjoying their DS and games
Customer Service
www.videogamesplus.ca