Well...I have to say, Blizzard is one of the few Western developers who knows how to make an awesome presentation in their games. They know how to add "flash" to their "substance". Everything just blends together so well. Whether it's menus, character portraits, voice acting, story presentation, pre-rendered cutscenes - all these features are usually very polished and high-quality. It's a part of what makes Blizzard games something special IMO.