• Hey, guest user. Hope you're enjoying NeoGAF! Have you considered registering for an account? Come join us and add your take to the daily discourse.

What's the worst thing you or a coworker did to a customer?

Status
Not open for further replies.

aoi tsuki

Member
So i get into work today, and somehow the discussion turned to something one of our old managers did to a customer. She and the customer exchanged some words, and at some point (i'm assuming after they were back on good terms, my manager did something extremely disgusting. From what i was told, when she was making my customer's drink, she went to the back of the cafe, stuck her finger up her ass, and used the same finger to stir the drink.

Yeah.

i was pretty disgusted, for two reasons. The first being that she'd do something so low and dirty, and the second being that she'd do it after the two had made up their differences. The customer still comes in from time to time with her grandchildren, and i feel really bad about knowing this now. The customer even occasionally asks about my manager, and they've seen each other a couple of times in passing. It's a really shitty (pun not intended) thing to do. She told me she wanted to spit in her drink after they fell out, and i told her not to, that it was a really low thing to do. But this is much worse.

i've seen videos of people pissing in the office coffee, and of course there's stories of employees jizzing in the "special sauce". i guess this fits in there somewhere.
 

nitewulf

Member
yuck.jpg

what.gif

what.jpg
 
haha that shit was classic dude. piston you should have decked that bitch and took the (probably) hundreds of dollars he had collected throughout the day.
 

Catalyst

Banned
I worked at a Domino's Pizza when I was 17...the worst thing we did to a customer was use 10-hour old dough. This customer had always called us complaining about things, and we always served him the same pizza everyone else got. This was just flukey. Anyway, my manager got a bit fed up and got a piece of dough off a tray that had been in the back ALL day. Yeah, we made the pizza on this dough...it was kind of hard, but we did it. Anyway, strangely, the guy didn't call bitchin' about it. Whether he died of bacterial infection or enjoyed the pizza is up in the air.

Heh, haven't told a soul until now.

:lol
 

aoi tsuki

Member
miyuru said:
Where the hell do you work?

hdr_bam_on_black.gif

Yeah, i had never heard of us either until i moved down here (North Carolina). It's a really shitty company, at least from the standpoint of our store.
 

AniHawk

Member
A lot of the guys who worked in inventory at Best Buy would be on the way back to the warehouse when they'd be stopped by a customer (because you HAVE to walk through the TV area to get there). We were always asked if we could help them out and I always did, but others said, "yeah, just a sec" and never returned. They prided themselves in doing so.

It wouldn't be so bad if it didn't happen so often... and with so many people. :|
 

Jim Bowie

Member
:lol

I'm sort of sorry for this, but they got what they deserved.

This group of people were being complete assholes (trying to convince me to sell liquor to their underage sun, spitting on floor, being rude) and I was trying to do a good job. He asked a new employee, who just happened to be my brother, for some ketchup. He was confused and said that it costed 25 cents. The man exploded on him. I tried to defuse the situation, told him he was new, didn't know, and asked if I could get him some ketchup. He then responded with, "No, that's why I asked, you retarded prick."

Ends up we fucking threw them out. But I didn't feel I had justice. Nobody calls me a retarded prick if I don't deserve it and gets away with it.

Turns out the morons were staying in the hotel next door. They mentioned that they were from Vermont, so it was easy to find their car.

To make a long story short, I pissed in a styrofoam cup and through it all over their door handles and windows.
 

jiggle

Member
Back in high school, i worked at this fast food chain in Hawaii. I was supposed to handle only money. But once it was so busy that I had to help out with dropping some chicken into the Fryer, and I didn't even wash my hands... Things got so frantic that I accidently dropped a big piece of chicken on the ground. I threw it into the garbage of course, cuz the ground in the back kitchen was pretty disgusting. My boss scolded me(not for dropping it, but for throwing it away), fished it out of the grabage can, rinsed off the breading on the chicken, rebreaded it, and dropped it into the fryer.


That hasn't detered me from constantly eating there(not the one I worked it) everytime I visit my parents on the island though.
 
:lol alpha


anyways dudes i've pretty much only worked electronic retail my whole life, so no "gross" stories that i personally have, but i have one from my bro.

he used to work at little ceasars pizza (used to be big out here in los angeles, not so big now) when he was about 16 or 17. well apparently this dude called in to complain and turns out he called my bro a "beaner". so, my brother told me they "marked" his acct somehow (i guess in the computer or whatever they had they somehow denoted that the dude was an asshole or deserved something bad by putting an X or whatever somewhere), and the next time he got a pizza a few of the dudes who were working there with my bro when he made the order pissed in a cup, and they mixed it in with the pizza dough/sauce. he quit the job soon after anyways, but i always wondered if the guy ever called to complain


on a somewhat related note, i have had coworkers who would answer the phone and do this:

worker: Hi, how can i help you?
customer: Yes I'm looking for this model of TV. do you have it in stock?
worker: Hold on, I'll check for you.
worker: <puts phone on hold> so anyways dude like i was telling you the movie was pretty cool. i wouldn't see it again though. hold on...
Worker: No I'm sorry we don't have it in stock.
customer: Can you order it?
Worker: It's discontinued (it wasn't)

that isn't so bad though, just lying to the customer, but putting shit in their food... damn!
 

Eminem

goddamit, Griese!
if i didn't like the customer/their tone of voice/their look, etc. i would lie and say our music shop didn't have what they wanted.


yeah, i'm an asshole....but hey, i don't like people. what can i say. they're all assholes too.
 
I used to work in a video store. One night, it was evening and I was by myself. This was a little corner video store, so I locked it up, slung a sign on the door and walked next door (literally) to the convenience store. I was in there for about a minute, bought my shit and walked back over to the vid store.

I got there about 10 seconds ahead of these two customers (husband and wife) and was in the process of unlocking the door when the woman proclaims, "Why are you closed?"

I told her what I had been doing and opened the door to let them in. At this point they have been delayed about... oh, 1.5 seconds.

"Does your boss know about this?"

"Yes, he is the one who made the sign."

"Oh, cause I'm going to talk with him about this!"

"Ok...."

I walk inside, take down the sign and she walks over to the videos, turns around and almost YELLS, "What do you make here, minimum wage? Cause that's all your worth!" and stalks off to search for her movie du jour.

Her husband just looks at me and gives me an apologetic look, I felt so sorry for him.

So I seethe with rage for about 10 minutes and she hands the video to her husband that she wants, tells him to pay for it and walks out of the store, head held high!

The husband just pays quietly, gives me another look, and walks out of the store.

Then I put my revenge into action.

I put a note on the account, my boss was a korean guy so I had to write simple notes in english or he couldn't understand them, and there wasn't a lot of room.

The note said "BAD WOMAN, DON'T RENT - HUSBAND OK TO RENT"

For about 6 months she couldn't rent videos. I wouldn't rent them, the boss wouldn't, nobody there would rent movies to her, but her husband could. It was great when I was working too 'cause she'd know it was me who did it.

After the 6 months she actually came and apologized. Whether she meant it or not I didn't really care, I'd had my fun. :D
 

Ollie Pooch

In a perfect world, we'd all be homersexual
i acted alone :p but when i was workign my last few days at a telstra shop (mobile phone shop) i had some woman come in and well, basically act like a complete ass and abuse me and make little comments while i was on the phone trying to sort out something she herself had fucked up. anyway, on my last day i thought, 'fuck this' i took all the paperwork related to her problem, screwed it up in a little ball, and threw it in the bin.

bitch :D
 

Smidget

Member
Eminem said:
if i didn't like the customer/their tone of voice/their look, etc. i would lie and say our music shop didn't have what they wanted.


yeah, i'm an asshole....but hey, i don't like people. what can i say. they're all assholes too.

Jack Black from High Fidelity? :)
 

sprsk

force push the doodoo rock
When i worked at the arcade, me and the folks i worked with would find new and inventive ways to kick people out. My favorite was, When people started stealing games from the basketball games, id go up next to them and start shooting with them. After a couple of shots id turn to them and id say "you know im about to kick you out right" and theyd look at me and stop shooting, and id go "yeah, leave".

One time i called this girl a bitch cause she was sassy to me for no reason. The arcade was great cause you could get away with basically anything, and if they tried to do anything you just call security and they disappear.
 

mashoutposse

Ante Up
When I used to work at CompUSA, my general manager would drop the laptops of people who didn't buy the extended warranty. He would just throw it off the shelf if it was up high. The code phrase to do it if the customer was around was "He said he'll take his chances" :lol
 

shuri

Banned
All those things are so horribly retarded. Using contaminated food on purpose has to be one of the most dangerous and lamest idea ever, especially in sue-happy america. Dropping the laptops is also a bad idea, since it would leave mark (depending on the packaging) and it would cost more money to the departement as people bring back the damanged goods.

I have no tolerance for employees fucking around, especially in the tech industry. I know a lot of guys with no real jobs since the market is crap that have to sell computers out of their freaking appartement with little to no markp to make a living since the market is in such a shitty state. Seeing general managers and regular employees goofing up, breaking stuff or stealing hardware pisses me off.

No wonder we're all getting outsourced to India. They work for next to nothing, are motivated, and never get tired.
 
Felidae_Khrall said:
I used to work in a video store. One night, it was evening and I was by myself. This was a little corner video store, so I locked it up, slung a sign on the door and walked next door (literally) to the convenience store. I was in there for about a minute, bought my shit and walked back over to the vid store.

I got there about 10 seconds ahead of these two customers (husband and wife) and was in the process of unlocking the door when the woman proclaims, "Why are you closed?"

I told her what I had been doing and opened the door to let them in. At this point they have been delayed about... oh, 1.5 seconds.

"Does your boss know about this?"

"Yes, he is the one who made the sign."

"Oh, cause I'm going to talk with him about this!"

"Ok...."

I walk inside, take down the sign and she walks over to the videos, turns around and almost YELLS, "What do you make here, minimum wage? Cause that's all your worth!" and stalks off to search for her movie du jour.

Her husband just looks at me and gives me an apologetic look, I felt so sorry for him.

So I seethe with rage for about 10 minutes and she hands the video to her husband that she wants, tells him to pay for it and walks out of the store, head held high!

The husband just pays quietly, gives me another look, and walks out of the store.

Then I put my revenge into action.

I put a note on the account, my boss was a korean guy so I had to write simple notes in english or he couldn't understand them, and there wasn't a lot of room.

The note said "BAD WOMAN, DON'T RENT - HUSBAND OK TO RENT"

For about 6 months she couldn't rent videos. I wouldn't rent them, the boss wouldn't, nobody there would rent movies to her, but her husband could. It was great when I was working too 'cause she'd know it was me who did it.

After the 6 months she actually came and apologized. Whether she meant it or not I didn't really care, I'd had my fun. :D
Randal?
 
mashoutposse said:
When I used to work at CompUSA, my general manager would drop the laptops of people who didn't buy the extended warranty. He would just throw it off the shelf if it was up high. The code phrase to do it if the customer was around was "He said he'll take his chances" :lol

I want to punch your manager
 

lexi

Banned
mashoutposse said:
When I used to work at CompUSA, my general manager would drop the laptops of people who didn't buy the extended warranty. He would just throw it off the shelf if it was up high. The code phrase to do it if the customer was around was "He said he'll take his chances" :lol

Fuck, now I know why I build my own computers.
 
I worked in a coffeehouse in Columbus, OH while I was in college. It was an independant spot in a cool and busy part of town. The people who lived in the neighborhood were mostly students, artists, gay people, hipsters, rock and rollers, etc. Anyway, the staff was a bunch of surly queers and indie rockers, mostly cool kids. We wore what we wanted and played any music we wanted, and if that meant Melt Banana or Sonic Youth, fine. We also didn't have to be especially nice. Bizarrely, we made a ton of money in tips. The locals and regulars were all pretty great and liked the place for what it was.

However, the neighborhood became something of a tourist destination for people living in other parts of the city. Random suburbanites would come in and be totally hostile and demanding. We usually let it rip on these folks. A sampling:

-I was working alone one afternoon and had a huge line. As I'm dealing with a customer, this lady in a fur coat breezes in, stomps to the front of the line and interrupts "Where is Ace Gallery?!?" She literally yelled this question at me. So, I put on a big smile and directed her to a fairly dangerous block (including a real crack house, yay!) that was well out of her way, nowhere near the gallery in question. She returned over an hour later, looking exhausted. "You got me lost on purpose didn't you?" I smiled and batted my eyelashes and said "You know what's funny, whenever I'm polite and patient while asking for directions, I never seem to get lost." Then I moved on to someone who was actually buying something

-Some customer was super bitchy to me and a coworker and made the mistake of leaving her keys on the coutner. I did my little Clerks homage and threw them out. I played innocent when she came desperately looking for them later that day.

-This middle aged suburban couple came in and ordered two cappucinos. I made them as I always did--carefully and artfully--trying to make sure the foam was perfect and stiff everytime. I presented them. They paid and didn't tip then took a seat right in front of the counter. They each take a sip or two and look pissed.

He grabs both of the cappucinos and slams them down on the counter, raising his voice "How do you expect people to drink this shit!?"

I responded "sir, have you ever had a cappucino before? They're somewhat strong..."

"Yes I HAVE. Give me my money back!"

We would occasionally refund people, but I wasn't about to do it for him.

"I'd be happy to make you two new ones if you'd like, but I'm afraid I can't refund your money."

"Yeah, well FUCK YOU!" he says slamming one of the cups down again.

"No sir, fuck you. And if you don't leave immediately, I'm calling the police.

He continues to swear and try to fight with anyone around him. I dial up the cops--we had had incendents with violent types (usually drunk homeless folks, sometimes with knives) every once in a while, so the fuzz knew us. Two officers came in about 7 minutes later and I point to the guy and his wife. His face goes white and the cops escort him out. He goes without a fuss, but I just loved humiliating this raving entitled asshole.

I could go on and on about customer abuse at that place. Ahhh good times....
 

belgurdo

Banned
mashoutposse said:
When I used to work at CompUSA, my general manager would drop the laptops of people who didn't buy the extended warranty. He would just throw it off the shelf if it was up high. The code phrase to do it if the customer was around was "He said he'll take his chances" :lol

Your manager is a dick. Did he just do that shit to make people possibly come back to the store and pay to get it fixed as "punishment" for not filling his quota or something?
 
I had a friend who took a dump in the pizza sauce when he worked at Godfather's. He had diarrhea, too.

When I worked as a grocery checker, me and a HS buddy went to the top of the store during the 4th and chucked firecrackers at old people. Finally, a couple called the cops, but since both of the officers knew my dad, they just laughed. Awesome.
 

mashoutposse

Ante Up
Don't get me wrong, he didn't do it to everybody. I mean, if you politely turned it down or just couldn't afford it, you'd get great service and your computer unharmed. But if you came with an attitude about how all warantees are ripoffs and didn't even want to consider a discount no matter how deep (as much as 80% sometimes near the end of the month), well... "He said he'll take his chances" :lol
 

bishoptl

Banstick Emeritus
I'd post some of the more esoteric bouncing stories, but I'm fairly sure the statute of limitations hasn't run out yet.
 
Didn't do this to a customer so much as to the store, though I'm told some customers enjoyed it.

I worked in DVDs for Fry's for about 6 months earlier this year. It was complete hell, and if not for the friends I made there -- and the money -- I'd've left a long time ago. So, one day I finally reach my breaking point and decide to leave by the end of the week. I also decide to go out with a bang, so to speak.

Now, anyone whose ever been to Fry's knows that they sell DVD porn; and not that Girls Gone Wild shit, I mean hardcore porn. So at the end of my last closing shift, I choose the nastiest porno I could find, open it, and put in the main DVD player thats connected to the TVs all around the DVD area. I lock the display again, and drive home.

I wasn't there to see it, but I'm told that when they started the DVD player the next day, a couple people noticed something....odd about the movie on display. Soon, the whole shipping crew stopped what they were doing, and started watching. Then the store opened for business, and though they tried to turn it off in time, at least 4 people saw it. One complained, and one looked at one of the shipping guys and said, "About time you guys started playing the classics here."
 

robochimp

Member
Catalyst said:
I worked at a Domino's Pizza when I was 17...the worst thing we did to a customer was use 10-hour old dough. This customer had always called us complaining about things, and we always served him the same pizza everyone else got. This was just flukey. Anyway, my manager got a bit fed up and got a piece of dough off a tray that had been in the back ALL day. Yeah, we made the pizza on this dough...it was kind of hard, but we did it. Anyway, strangely, the guy didn't call bitchin' about it. Whether he died of bacterial infection or enjoyed the pizza is up in the air.

Heh, haven't told a soul until now.

:lol


I'll rain on your parade and tell you letting pizza dough sit out for 10 hours wont make anyone sick plus you cooked it. I've made pizza doughs that need to sit at room temp for over 24 hours.
 

beerbelly

Banned
When I worked at McD's and had to work alone in the kitchen with a busy lineup I dropped a bun on the greasy floor and reused it.
 

Coin Return

Loose Slot
I worked at a pizza place, and if the customer sat inside they picked up a phone at their table to order. The phone rings in the kitchen and the pizza makers take down the order, yadda yadda yadda. So these 13ish group of kids kept picking the phone up and hanging up whenever somone on the other line picked up. Me and this kid got pretty fed up, so before baking their garlic bread I spit a gross loogie in on it, and after it was done baking my friend stuck his finger in his ass and smeared it on the bread. It was a joy to watch the kids eat it.
 

Kefkaff

Banned
This is a story that my frtiend told me about his cousin. His cousin works at a computer call in place(help desk). What everyone likes to do is put the caller on hold once they say their problem, turn to everyone around them and say (in a retarded voice) "my computer doesn't work".

One day the supervisor was doing the phone's and this lady called in and said her computer wasn't working. The supervisor told her to hold please. So the supervisor turns to everyone and says in a retarded voice "My computer isn't working", he had the phone up to his head still... and then he hears "excuse me?". He didn't put her on hold.
 

Dragmire

Member
I wish I had the nerve to do mean stuff to customers at my shit-stain retail job. I can't afford to lose this job, so I actually work very hard despite our horrible, rude customers.
 

miyuru

Member
When I'm working, I try to think of work as, you're in, and then you're out, and when you're out, the past does not matter. What I mean is, I don't care to make fuss about anything, I can have a customer/patron nagging me, whatever, I'll still be off work whenever. So yeah, I haven't really done anything bad to a customer.

Just sometimes, I wish I'd see some nasty customers *out* of work. Because then they'd find out who I really am.
 
I worked at Chili's and this table of people really pissed me off and when they left two of them left their car keys. So I threw them away in the dumpster out back.
 
Status
Not open for further replies.
Top Bottom