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Why Netflix on PC looks like shit?

Nickolaidas

Member
SE-RI-OUS-LY.

On consoles? 4K, fucking crystal clear picture.

On PC? Pixelated squares on dark moments of the film/episode, despite me having gone to my account and check "always play at the highest quality".

I checked on reddit, and apparently 4K on PC is nuh-uh. 1080p at best.

What the actual fuck.
 

T8SC

Gold Member
PC's are clearly holding the (Netflix) generation back. Consoles pushing forward being the master race(s).




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SE-RI-OUS-LY.

On consoles? 4K, fucking crystal clear picture.

On PC? Pixelated squares on dark moments of the film/episode, despite me having gone to my account and check "always play at the highest quality".

I checked on reddit, and apparently 4K on PC is nuh-uh. 1080p at best.

What the actual fuck.

Remember when 4K blu-ray players would refuse to output 4k unless you had an HDMI1.2 cable? it's the same shit, they don't want people ripping the streams so only allow it to be streamed if it's delivered via a secure codec. For in-browser playback that means you need an OS, browser and video driver which all support high-bandwidth digital copy protection 2.2 (hdcp) - if you don't - you're capping out at 1080p.

TLDR; use Chrome and check your Nvidia/AMD panel settings for HDCP.
 
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Pejo

Gold Member
I read about this a while ago, even Google Play movies through Youtube on PC does this shit. Extra compression and reduces max resolution to like 1080p or something stupid. Really sucks because I bought Godzilla vs. Kong on Google Play in 4k, but the only thing I can play it on 4K with is my phone or directly with the TV app. I don't even connect WiFi to my TVs because of all the spying they do and data they collect. Not to mention they start showing you ads in the TV's operating system when you connect them, which infuriates me.
 

Nickolaidas

Member
Remember when 4K blu-ray players would refuse to output 4k unless you had an HDMI1.2 cable? it's the same shit, they don't want people ripping the streams so only allow it to be streamed if it's delivered via a secure codec. For in-browser playback that means you need an OS, browser and video driver which all support high-bandwidth digital copy protection 2.2 (hdcp) - if you don't - you're capping out at 1080p.

TLDR; use Chrome and check your Nvidia/AMD panel settings for HDCP.
Wait, back up a little bit there.

You're telling me that if I watch Netflix on Google's Chrome browser, I'll get true 4K?

And what exactly is HDCP?
 
Nvm, saw it - yes, my 2080 Super support HDCP. So, does that means I'm fucked?

The whole chain needs to support it, so your card, the cable from the card to the monitor, the monitor, your OS & browser etc.

But it's pretty straightforward usually, as Windows supports it, Chrome supports it, every modern graphics card supports it - so the problem 99% of the time is someone reusing an ancient HDMI 1.2 cable and not an HDMI 2.x cable, then 1% of the time it's someone using an ancient monitor that needs a firmware update OR leaving their PC's internal CPU graphics enabled and the silly browser is trying to use that instead of the graphics card.
 
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Nickolaidas

Member
The whole chain needs to support it, so your card, the cable from the card to the monitor, the monitor, your OS & browser etc.

But it's pretty straightforward usually, as Windows supports it, Chrome supports it, every modern graphics card supports it - so the problem 99% of the time is someone reusing an ancient HDMI 1.2 cable and not an HDMI 2.x cable, then 1% of the time it's someone using an ancient monitor that needs a firmware update OR leaving their PC's internal CPU graphics enabled and the silly browser is trying to use that instead of the graphics card.
Hmm ... maybe it's my HDMI cable then.

Thanks for the answers, man! Appreciated!
 

Nickolaidas

Member
The whole chain needs to support it, so your card, the cable from the card to the monitor, the monitor, your OS & browser etc.

But it's pretty straightforward usually, as Windows supports it, Chrome supports it, every modern graphics card supports it - so the problem 99% of the time is someone reusing an ancient HDMI 1.2 cable and not an HDMI 2.x cable, then 1% of the time it's someone using an ancient monitor that needs a firmware update OR leaving their PC's internal CPU graphics enabled and the silly browser is trying to use that instead of the graphics card.
Does Edge support HDCP?

Does the Netflix app that you download from WIndows Store support it?
 
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Nickolaidas

Member
Holy fuck, MJackson.

I changed my HDMI cable to the one I had for my PS4 (which was HDMI 2.0) and now Netflix is much better! The dark colors aren't giving me jpg squares at all!!
 

Husky

THE Prey 2 fanatic
Wait, back up a little bit there.

You're telling me that if I watch Netflix on Google's Chrome browser, I'll get true 4K?

And what exactly is HDCP?
Netflix on all web browsers that use software-based DRM is capped at 720p with stereo 128kb/s sound. Web browsers that use hardware-based DRM (Edge on Win10/11, Safari on OS X, Chrome on ChromeOS) have official support for 1080p and 4K. The Windows Store app also supports 1080p and 4K.
Viewing Netflix with any sort of hardware-based DRM crashes a lot of PCs. Not sure why.

If you like Firefox-based browsers, use this add-on to force 1080p playback and 5.1 192kb/s sound, and go into the settings to disable the VP9 codec. It's a superior codec (comparable to HEVC), but Netflix delivers about 1/4th the bitrate with its stream, so it's not worth using. You'll be on the AVCHigh stream when VP9 is disabled. Ctrl+Alt+Shift+D allows you to view Netflix stats, Ctrl+Alt+Shift+S brings up the bitrate menu. I don't think you can view those stats on Edge.

On consoles you can view some minimal video stats by clicking in one of the analog sticks.
 

Nickolaidas

Member
Hey, is this something which the displayport cable is also capable of from a version and above? Or is 4K on Netflix on PC something capable only via an HDMI 2.0 cable?

EDIT: I read this on Tom's Hardware forum ... I hope it's legit.

"So you'll need a 4K Monitor plugged in to your GTX 10XX series GPU using HDMI 2.0 or DisplayPort 1.2. Then you have to use Edge browser to watch Netflix. So that means you'll need Windows 10 also."
 
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Fbh

Member
Is there any way to get the downloaded content to look good?

My internet at home sucks and goes down often (it's on the country side) so I often use the download feature of the Windows App while at the office.

But even though I have it set to "download on high quality" it looks like shit, it seriously looks like some 480p YouTube video.
Remember when 4K blu-ray players would refuse to output 4k unless you had an HDMI1.2 cable? it's the same shit, they don't want people ripping the streams so only allow it to be streamed if it's delivered via a secure codec. For in-browser playback that means you need an OS, browser and video driver which all support high-bandwidth digital copy protection 2.2 (hdcp) - if you don't - you're capping out at 1080p.

TLDR; use Chrome and check your Nvidia/AMD panel settings for HDCP.

Ah, the good ol' "let's make this worse for our paying customers to try to stop people who aren't paying us even though our shit will still be on every torrent site on day 1"
 
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SE-RI-OUS-LY.

On consoles? 4K, fucking crystal clear picture.

On PC? Pixelated squares on dark moments of the film/episode, despite me having gone to my account and check "always play at the highest quality".

I checked on reddit, and apparently 4K on PC is nuh-uh. 1080p at best.

What the actual fuck.

Are you using Chrome? If you are, Chrome won't play on higher resolution last i checked. I think you have to us the native browser.
 
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