FunkyMunkey
Banned
this is good ass shit
earning some goodwill back after that modding marketplace blunder
earning some goodwill back after that modding marketplace blunder
You now can get Refunds on Steam
- Thread starter dex3108
- Start date
TouchMyBox
Member
They'll live forever so long as we gift them to one another as jokes.
Leafhopper
Banned
X-Com 2 and this is a hell of a combo.
Also people saying that the 2 hour time limit should be longer, lets not get ahead of ourselves. There is already going to be cases where people beat the game and refund it but, not do it so much that they get their refund rights taken away. Extending it too much longer and people are going to be beating Call of Duty campaigns once a year and that's their only refund and refund the game.
Hypemaster
Member
Thank god, I no longer have to regret those drunk/high purchases I made.
2 hours is more than enough to ascertain whether a game is incompatible with your set up, or simply isn't a game for you.
If they start giving more time then it starts being more open to abuse, I.e being able to play through a single player campaign and then get a refund,
Anyway no matter what they do there'll always be people who find negatives...
I just tried to get a refund on Xeodrifter which I bought the other week. I received a 'Refund Accepted' email back within five minutes. This is wonderful. No more clogging up my library with games that aren't what I expected them to be. Hopefully this will also promote devs to start putting out more demos as well because that is one aspect of Steam that has been very lacking IMO.
The Cowboy
Member
True, but at least its store wide, despite EA's being a good offer its only for EA games and not every game on Origin (hopefully with the move it will follow suit).
And this mentality is why there's a general hesitance to employ more consumer friendly refund policies on digital goods.
Luckily they'll likely clamp down on people that do that. It will be obvious is someone's last 5 purchases were all refunded.
People that abuse systems like this or game share on consoles make me sick. I'd want nothing more than them to get permanently banned.
Curry-Hakase
Member
Can I refund the Bad Rats my friends gifted me...
styl3s
Member
Yeah i put in a request. I had 38 minutes clocked.
I am hoping you get at least 1 "grace" refund where you can return something you got maybe a month maybe 2 months ago if you have well under 1-2 hours played.
Leafhopper
Banned
Why did you accept it? Just stockpile the copies in your inventory.
Hellsing321
Member
You're a monster!
WanderingWind
Mecklemore Is My Favorite Wrapper
Huh. FIFA, Fallout 4 and now this? There is some weird shit a brewin' folks.
The link in the OP is essentially an FAQ. Gift purchases are covered therein.
So does this mean I could buy a game, test to see if it runs the way I want it to on my PC and then get a refund? This is awesome, but I don't want to accidentally abuse the system or anything. And I don't mean "crap, 15fps @ 720p" I mean if I'm really picky and it won't run at 1080/60, would that still be fine?
JetSetRadio
Banned
Sounds ok, but the "abuse" should be more detailed. 2 refunds every month or 10?
derExperte
Member
Are you a man or a coward? Bad Rats is forever.
It's common to not disclose those things to avoid people exactly going as far as allowed.
Very cool. I see it as a final "Quality Assurance" step where users will get to try the game in its release state and decide whether to keep it. Hopefully it will encourage developers to polish those PC ports before putting them on Steam. Pre-orders should no longer be counted as final sales.
Mithos
Member
Yeah it's obvious the person didn't like those last 5 games (or they didn't run well on his/her computer), or did you see something else?
Yeah, easier to offer it on your own games I imagine. Not being able to return a game was most likely illegal in several countries in Europe.
Seriously guys, gais srsly...
Not really, since you have to pay to play them, but then wait for your money to get refunded (up to a week).
But more games need demos anyways, especially graphically demanding games.
Quite a few people assumed that happened when Ubi's upcoming games were mistakenly yanked from Steam late last year. What made it all the more hilarious is that they were gone for less than 24 hours.
Corronchilejano
Member
They haven't done so in years, why would they start now?
FINALLY FUCKING
I'd imagine it will be a similar process to how Amazon deal with serial refunders (when theyir accounts are banned).
It's not done on number of refunds. But percentage of refunds vs purchases.
So someone that buys 30 games and refunds 5 is more favourable than someone that buys 7 games but refunds 6
Effigenius
Member
Yes, that is more than fine, that's basically what the policy is there for.
Xion_Stellar
People should stop referencing data that makes me feel uncomfortable because games get ported to platforms I don't like
Hmmmmm I might actually start buying Games on Steam (Doesn't own a single game on Steam) once the summer sale starts.
Leafhopper
Banned
The odds of that happening are slim in my opinion.
How many of your last 5 purchases didn't run on your computer? How many of those didn't you like?
How have those same people managed to ever buy games up until now, before refunds were available lol? Or by your logic they're just wasting their money right as they're spending all their money on games that don't run well and they don't like...give me a break.
I'm on the other side of that coin: I expect EA to return to Steam with its Origin titles carrying Uplayesque client integration.
Leafhopper
Banned
You think so? Origin not getting enough traffic? I would believe that if so.
I H8 Memes
Member
You can even get refunds for games that go on sale? This is some hardcore shit right here.
Fbh
Member
This is great.
Would love to see something like this on PSN
I think you should be fine.
I guess there is a limit though, if you buy every major release and end up returning 80% of them they might misinterpret that you are using it as a free demo service
Would love to see something like this on PSN
I think you should be fine.
I guess there is a limit though, if you buy every major release and end up returning 80% of them they might misinterpret that you are using it as a free demo service
FunkyDealer
Banned
Great move. Let's hope it'll be an industry standard in a couple years (as if).
ultrazilla
Gold Member
So if you buy a game at a higher price right before it goes on sale, you can request a refund and buy the game for the sale price and it's not considered abuse. That's really cool of them. Nice.
This sounds very reasonable. Within 14 days and less then 2 hours of gameplay.
Good job Valve.
This sounds very reasonable. Within 14 days and less then 2 hours of gameplay.
Good job Valve.
Won't happen . Ubisoft knows that the Steam marketing is too large to ignore, and they don't have a single IP that is a sales juggernaut like Battlefield is to EA. They won't go Uplay exclusive any time soon. And shit, they don't even mandate Uplay integration on their third party games. Gunslinger and Grow Home for example are completely steamworks.
zephervack
Member
I wonder if they ironed out some weird issues with Steam tracking time played.
I had to create a shortcut for Fallout 3 to be able to use a mod and Steam completely stopped tracking my played time. I wonder if something like that works with other games.
Also what happens if you play in offline mode?
I had to create a shortcut for Fallout 3 to be able to use a mod and Steam completely stopped tracking my played time. I wonder if something like that works with other games.
Also what happens if you play in offline mode?
Mithos
Member
I NEVER buy games digitally unless I want the game, so for me personally none of the games I own I do not like, as to running or not some have huge issues other no issues.
This policy changes nothing if I cant try games I usually wouldn't spend money on, so if the next 20 games I normally do not look at should be games that do not run or I not like and I'm not allowed to refund them, because its to many, the new policy mean nothing for me.
Maybe a forced DEMO for any games sold on Steam would be a better option.