Phil Spencer: Some reviewers give games low scores to get more clicks

My read of it was the same as Gamespots. He's talking about Recore. And he uses that particular review of Forza Horizon 3 as an example to reinforce his point.

Well, to me it just looked like he was thinking about 3s and 4s which led him to the Forza Horizon 3 receiving a 4. Which makes much more sense to use as an example than Recore, but of course Gamespot fail to mention FH3 at all...because that wouldn't make him look as bad, would it.
 
No, that's not the only way to interpret the interview.

This is the quote from the full interview:


My read of it was the same as Gamespots. He's talking about Recore. And he uses that particular review of Forza Horizon 3 as an example to reinforce his point.

He's saying Recore is susceptible to "low score click baity" reviews in the same vein other games are, but he hones in on FH3's to prop up his argument.
How is he wrong, though? We see this happen with every "major" game release (even though Recore is AA budget, it's still a pretty sizable release from a huge publisher). It's just something that stems from opportunity and nature of the environment.

Did you read the review in question or just accepting it because the person deserves an opinion? I'm not saying he doesn't deserve one, but just like every other game on any other platform, outliers shouldn't be accepted as the most reliable opinion. His issues with the game seem personal and superficial. I don't much care for racing games, let alone Forza, but I'd be hard pressed to suggest the game deserves a low score.

Exactly, outliers happen because there's opportunity for them to happen.
 
The thread is a shit show as it is, does it really matter? He said, she said kind of stuff or let's talk about what we think Phil was saying. It was never going to be a thread that generated thoughtful discourse and insightful commentary when the OP is slanting his agenda in the first post.

Post shit - get shit?

Wait, I get the posters history as an issue. But what's wrong with the first post?
 
Well, to me it just looked like he was thinking about 3s and 4s which led him to the Forza Horizon 3 receiving a 4. Which makes much more sense to use as an example than Recore, but of course Gamespot fail to mention FH3 at all...because that wouldn't make him look as bad, would it.

Why would that make more sense? And I love the thought process that everyone who is doing something you don't like must be doing it for clicks. Reviewers are never going to win with some of you unless they like every game you like.
 
He's saying Recore is susceptible to "low score click baity" reviews in the same vein other games are, but he hones in on FH3's to prop up his argument.
How is he wrong, though? We see this happen with every "major" game release (even though Recore is AA budget, it's still a pretty sizable release from a huge publisher). It's just something that stems from opportunity and nature of the environment.

I'm not saying he's wrong. Just pointing out that the Gamespot's excerpt is not a misrepresentation of the full review.

And I have no doubt it happens with games. But Recore is also just a bad game in a lot of ways, so that also explains the low scores.
 
I think we've all become aware of the very real phenomenon where everything we agree with is right and everything we don't agree with has nefarious motivations.

One time I was in line at Subway and the guy ahead of me ordered lettuce on his meatball sub. What an insane thing, I thought. Then I realized: he didn't do it because he liked lettuce on his sub. He did it so I would pay more attention to him. Who does this stranger think he is? What kind of terrible person he must be, I bet.

It was the most infuriating moment of my life.

Lmao.

Best post in this thread.
 
Phil Spencer said:
“When ReCore came out and there were some of the lower scores that were given, I would have PlayStation fans tweet me, happy that ReCore wasn't getting great review scores from some outlets,” he added.

Yeah good thing no Xbox crazies ever tweet nasty racist shit towards PS people like Shu
 
"not completely clean"? There are equally bad PlayStation, xbox, and Nintendo fans. What's going on with Phil for him to be doing this heel turn?

Saying this is kinda disingenous when I think just a couple weeks ago the people under him were tweeting obvious jabs at PlayStation such that he needed to reiterate that he didn't support those kinds of comments.

He still employs Aaron Greenberg doesn't he. When you have that troll as an executive you can't really call out fanboys.
 
If a review reads poorly, in what sense is it clickbait?

You're already reading the review! Do you think that reading a review that makes you mad causes you to just errantly click all over the article in hopes that you might click a banner ad?
 
''Also, the game is "selling well" and gamers are receiving it positively.'' "The gamers' response to the game has been positive, which is the most important thing," he said.

This...
 
I'm not saying he's wrong. Just pointing out that the Gamespot's excerpt is not a misrepresentation of the full review.

And I have no doubt it happens with games. But Recore is also just a bad game in a lot of ways, so that also explains the low scores.

Yea but he's referring to it in general terms, he says "Recore" but that's because he was asked about "Recore". If this was a few months ago and was asked about "Quantum Break", he would've used "Quantum Break is vulnerable to low scores click bait" to deliver his argument.
This isn't him being mad that Recore was susceptible to these things, it's him saying that all games are.
 
''Also, the game is "selling well" and gamers are receiving it positively.'' "The gamers' response to the game has been positive, which is the most important thing," he said.

The most important thing really.

Of course it's the most important thing. That's why he's getting so upset about the reviews that happen to be on the lower end of the scale.
 
I think this is true.

But I don't think it's true of Recore. Game looks rough, and low scores for it aren't very far from the mean. The 90/100 review from "Game Over Online" is further from the mean (63) than the 40 overall from Destructoid.

I think we have a problem with game review sites when reviewers can only look at a game from their specific point of view. Like, if you didn't like GTAIV or GTA:SA, you're probably not going to like GTAV. So, when a reviewer goes into GTAV already not liking the game, and then their complaints are that it's not like _insert favorite game_ so therefor, the game deserves a 55/100, then that's disingenuous. If you compare it to something like car ratings, somebody who exclusively drives zippy sports cars or performance coups isn't going to be able to rate a mini van on the same scale. If they do a review of a mini van, they should say, "Well, this van is probably more apt for someone with a family, and compared to other minivans, it's pretty good." But if they said, "Ugh, the handling is atrocious, I can't park in narrow spaces, and it goes 0 - 60 in 9 seconds... 20/100," then it'd be unfair.

A problem is that we've built up review scores to be the end all be all. Even for a forum of enthusiasts where we all recognize we have different tastes, we can't help becoming fanboys and rooting for our favorite games, brands, or equipment makers. This has created an industry where developers are paid based on arbitrary averages. It's rotten.

It's a rotten industry, though. That Naughty Dog 80-hour-workweek thread is good enough example of it. What's the point in destroying your life, for measly pay, just to get an arbitrary review score up where some other person is going to shit on it because they don't like monster closets?
 
I'm not sure of your point here?

My point is that it's a little disingenuous to complain about review score tweeting when your fanbase does the same thing but with added racism

Considering he literally had to put that crapgamer dude an (xbox gamer)in check earlier this year for putting quantum break on pc... lol

Yeah I haven't seen Phil comment on his racist tweets, ever, or how Greenburg retweets CG all the time
 
Yea but he's referring to it in general terms, he says "Recore" but that's because he was asked about "Recore". If this was a few months ago and was asked about "Quantum Break", he would've used "Quantum Break is vulnerable to low scores click bait" to deliver his argument.
This isn't him being mad that Recore was susceptible to these things, it's him saying that all games are.

Okay, I'm a bit confused. Let's go ahead with your interpretation: how does that make it conflict with the Gamespot summary which is quoted in the OP?

Spencer believes that there are reviewers who put out clickbait articles. He puts that statement out generally in response to Recore (but it could've been any other game). Where is the conflict between the Gamespot summary and the full interview?
 
My point is that it's a little disingenuous to complain about review score tweeting when your fanbase does the same thing but with added racism

It's not really. He probably has no idea what messages Shu receives.

He's not claiming that only PlayStation fans can be dicks... he's just giving a specific scenario which occurred that involved them.
 
There are probably reviews that are being edgelords for attention, but they are almost exclusively smaller sites that people are only paying attention to because it provided them an emotional reaction that they wanted.

Most of the time you feel it's coming from big sites, it's probably just someone disagreeing with you and you being mad.
 
My point is that it's a little disingenuous to complain about review score tweeting when your fanbase does the same thing but with added racism

Have you seriously made a world for yourself where the fanbase for your non-preferred console is racist...?

Are there racists who own Xboxs? For sure. Are there racists who own PS4s? For sure. Given the sheer sales numbers of PS4s over Xboxs, playing to the averages, there are likely more racists owning PS4s than racists owning Xboxs, but that's a ridiculous point.
 
If you read a review and it gives a score of 4/10; would you expect it to give some reasons why besides "it's not DiRT"? Because I do, otherwise, to me it does appear to be a click bait review.

Did you read the review in question or just accepting it because the person deserves an opinion? I'm not saying he doesn't deserve one, but just like every other game on any other platform, outliers shouldn't be accepted as the most reliable opinion. His issues with the game seem personal and superficial. I don't much care for racing games, let alone Forza, but I'd be hard pressed to suggest the game deserves a low score.
If it's the one I just read then I'm even more confused as to how one can say such a thing. It's just sounding more and more like guys can't handle a negative opinion unless you have more then "he put his personal opinion in this review" or "he compared it to other games in the genre".
 
Yeah, unfortunately it does happen, but it seems to be rare.

In ReCore's case, having completed the game myself and enjoyed it for the most part, I think the lower scores were justified due to the amount of game-breaking technical glitches and some less user-friendly aspects of the game's design in the final stretch of the game. All things that could have been addressed with more time, and frankly the game-breaking bugs should have never made it to release in a game from one of the top game publishers.

There really is a great foundation to build on with ReCore, it has some immensely satisifying platforming mechanics, so I hope they give the IP another shot while avoiding the same mistakes of the first game.
 
If Recore had 1 or 2 bad reviews despite being universally praised by everyone else, he'd have a point (FH3 and U4 are good examples of this). However, Recore has mostly middling to bad reviews; I doubt every one of those bad reviews are doing it for clicks.
 
Have you seriously made a world for yourself where the fanbase for your non-preferred console is racist...?

Are there racists who own Xboxs? For sure. Are there racists who own PS4s? For sure. Given the sheer sales numbers of PS4s over Xboxs, playing to the averages, there are likely more racists owning PS4s than racists owning Xboxs, but that's a ridiculous point.

I dont believe that what he was saying but a few of those guys,who phil openly interacts with and follows, crapgamer and that mooch guy have some extremely racially charged tweets particularly about asain people

That being said i kinda agree with phil but if bet its not just smaller sites that do it but prominent reviewers too, and they need to be called out as well.
 
Can you take your little wank fest over the topic creator in private messages please?

Report the thread to a moderator if you think it's inaccurate.

Agreed. It's pathetic watching the same handful of posters harassing other members of this forum because they can't handle the topic of discussion on such a regular basis.
 
That would be all well and good if the 4/10 review complained about poor performance or anything of the sort. There is a 3 point gap between the lowest score and the next lowest. Read the review in question and it seems suspect: Link. It seems like the reviewer just doesn't like arcade style racers and takes it out on the game in the score. Reviews should be a bit more objective than that.

I've gone around and around in my mind about trying to make an "objective" review. Honestly, I've given this a ton of thought in the past. Unless we have tangible metrics like lines of resolution, frames of animation, input response time, etc, we literally cannot have such a thing as an "objective" review.

In our gut when people say this, I think they're trying to encapsulate what they see as a review being "unfair", but at the end of the day, that's such an amorphous concept that we can't be applying it to a review. Even if this person docked the review because it wasn't the type of game they wanted, that's still a form of criticism, and it may in fact be very helpful for readers who would have a similar reaction.

We can all disagree with a review, but at the end of the day, they're just subjective opinions. Objectivity is either an impossible standard, or would result in reviews that told us only the raw, technical aspects of a game. The notion that we should label all divergent game reviews as click-bait is a disturbing thought, though ever time a game comes out, we definitely see just that. on these forums.
 
Have you seriously made a world for yourself where the fanbase for your non-preferred console is racist...?

Are there racists who own Xboxs? For sure. Are there racists who own PS4s? For sure. Given the sheer sales numbers of PS4s over Xboxs, playing to the averages, there are likely more racists owning PS4s than racists owning Xboxs, but that's a ridiculous point.

I'm saying that the Xbox warriors who tweet nastiness will often include a racist element that I don't see going the other way.

Edit: and these same warriors have the support of people like Greenberg
 
While Phil's example was for Forza, he brought it up to make a point about Recore, a mediocre game by all counts. The summary is accurate.

Boo, Phil.
 
I would say the vast minority of reviewers have integrity and rate a game based in how they actually feel and not to get clicks. Obviously not every single one. I'm sure there are people out there that write extreme opposite reviews just to get clicks, but I don't believe they are employed at reputable establishments. Usually running a personal review site.
 
So we went from "Phil only meant FH3" to "He's right you know?", and somehow that's OK?

Yea but he's referring to it in general terms, he says "Recore" but that's because he was asked about "Recore". If this was a few months ago and was asked about "Quantum Break", he would've used "Quantum Break is vulnerable to low scores click bait" to deliver his argument.
This isn't him being mad that Recore was susceptible to these things, it's him saying that all games are.

Right, he just suddenly wanted to critic review culture nowaydays /s
 
A great majority of the reviews for The Master Chief Collection didn't reflect a game with busted campaign checkpointing and achievements, choppy performance in Halo 3, 4 and all split-screen, no anisotropic filtering even in original graphics modes, an assortment of inferior visual features taken from the PC port of Combat Evolved, broken menus, crashing, matchmaking failures, P2P fallback and countless other faults.

http://www.metacritic.com/game/xbox-one/halo-the-master-chief-collection/critic-reviews

MCCdigispy.png

Microsoft's gained far more from these 'easy' reviewers than the rare few that might try to stand out for clicks.
 
A great majority of the reviews for The Master Chief Collection didn't reflect a game with busted campaign checkpointing and achievements, choppy performance in Halo 3, 4 and all split-screen, no anisotropic filtering even in original graphics modes, an assortment of inferior visual features taken from the PC port of Combat Evolved, broken menus, crashing, matchmaking failures, P2P fallback and countless other faults.

At the same time though, this is a collection of FOUR Halo games, 2 of them remastered, scoring slightly below what Halo 4 alone did two years prior.
 
A great majority of the reviews for The Master Chief Collection didn't reflect a game with busted campaign checkpointing and achievements, choppy performance in Halo 3, 4 and all split-screen, no anisotropic filtering even in original graphics modes, an assortment of inferior visual features taken from the PC port of Combat Evolved, broken menus, crashing, matchmaking failures, P2P fallback and countless other faults.



Microsoft's gained far more from these 'easy' reviewers than the rare few that might try to stand out for clicks.
A significant portion of those reviews came out before release, and most cited the sheer amount of content as a reason for the higher score. Even then they mentioned the problems, but the full extent of the problem wasn't clear till after release, especially in anticipation of a day 1 patch.

This isn't MS exclusive either, BF4 got the same treatment. Reviewers in general are far more careful with AAA MP orientated games nowadays.

Those that came after release were far lower.
 
"trolls should stop harassing me about my games reviewing badly and start harassing review sites for having an agenda!"
 
I dont believe that what he was saying but a few of those guys,who phil openly interacts with and follows, crapgamer and that mooch guy have some extremely racially charged tweets particularly about asain people

That being said i kinda agree with phil but if bet its not just smaller sites that do it but prominent reviewers too, and they need to be called out as well.

The same guys Phil interact with on Twitter. Went after Respawn for posting a pic of the ps4 version of Titanfall 2. So don't mention other fanbase when you interact with some of the worst xbox fanboys.
 
The actual quote. Sounds like he's talking about that ridiculous FH3 review and others like it rather than Recore specifically.
He makes the mistake of assuming that a review score is a measure of a game's quality, when it's actually a representation of how much that individual person enjoyed the game.
 
The actual quote. Sounds like he's talking about that ridiculous FH3 review and others like it rather than Recore specifically.

I didn't try to tell anybody that it was a ten. I think we knew, as with any games, that there are certain things… if we started from the beginning and we knew what we'd get, there's a couple of things we would've done slightly differently. But we're very proud of how the game ended up. And I think seven, eight, nine, like anywhere in there is fine. Three or four… I mean somebody gave Forza Horizon 3 a four. I think there's certain reviews that are written more to get clicked on than they are to actually accurately reflect the quality of the game, and that kind of bums me out.

This is understandable. Judging the topic titles of the Gamespot / MCV articles, it seems they both took it out of context, presumably just for more clicks.

I guess this is precisely what Phil was talking about! :v

I think we've all become aware of the very real phenomenon where everything we agree with is right and everything we don't agree with has nefarious motivations.

One time I was in line at Subway and the guy ahead of me ordered lettuce on his meatball sub. What an insane thing, I thought. Then I realized: he didn't do it because he liked lettuce on his sub. He did it so I would pay more attention to him. Who does this stranger think he is? What kind of terrible person he must be, I bet.

It was the most infuriating moment of my life.

This reads like a tweet Donald Trump would post lmao
 
I think we've all become aware of the very real phenomenon where everything we agree with is right and everything we don't agree with has nefarious motivations.

One time I was in line at Subway and the guy ahead of me ordered lettuce on his meatball sub. What an insane thing, I thought. Then I realized: he didn't do it because he liked lettuce on his sub. He did it so I would pay more attention to him. Who does this stranger think he is? What kind of terrible person he must be, I bet.

It was the most infuriating moment of my life.

The guy at the car wash left some streaks on my window.

Somewhere between 99 - 100% sure he did it so I would talk about him online and he would get free advertising from it. I fucking hate that guy.

Too Reasonable For This Forum
 
Is that why IGN gave God Hand 3.0? :(

When outlets give games strangely low scores, "clickbate" isn't the direction one should be looking. The answer is typically a reviewer that didn't understand the game, someone whose personal preferences clashes with that particular game, or other similar explainations. It could also simply be an issue of ratings scale differences, something we've (EGM) run into numerous times.

The idea of trying to use reviews as clickbate is laughable to me. There's so many other options for content that would work 10x better.
 
Well, I learned a new word today: "Edgelord".

Unrleated:

I think we've all become aware of the very real phenomenon where everything we agree with is right and everything we don't agree with has nefarious motivations.

One time I was in line at Subway and the guy ahead of me ordered lettuce on his meatball sub. What an insane thing, I thought. Then I realized: he didn't do it because he liked lettuce on his sub. He did it so I would pay more attention to him. Who does this stranger think he is? What kind of terrible person he must be, I bet.

It was the most infuriating moment of my life.

This is the post of the thread (and possibly of the day, it's early).
 
He is not wrong, I used to write reviews for an up and coming outlet a few years ago. The editor would sometimes change the score to generate traffic. As a freelancer working with a pen name I couldn't really contest if I wanted to get paid.

The comments would be filled with people saying the review read like the score would be higher, I couldn't tell them its because it was.

I don't even read reviews much but when I do I can mostly tell if its been changed or scored lower for traffic. The big sites don't need to do this but any smaller sites or new staff to big sites should be treated with scepticism. As a new writer you are only as valuable as the traffic you generate.

That said, this is not the case with Recore. I tried the demo and had no wish to play the full game.
 
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