You're absolutely correct that MS haven't helped themselves and contributed to an environment in which disinformation is allowed to run amok.
However, it's clear that there is also an orchestrated campaign to undermine the Xbox brand further. This simply cannot be allowed to continue unchallenged.
Every platform gets its own share of FUD. Its always been that way. Before the switch 1 and PS4 launched they were both deemed DOA and that xbox would run away with it. Before the PS5 launched, they said everything would run better on the Xbox and that it would be the leading platform; they also said that PlayStation would not be able to compete with gamepass and all that. Even right now, some would have you believe that the best performing PlayStation generation is actually its worst performing one, and that at this rate, the PS6 will be a clusterfuck.
Or that long-standing meme of PlayStation having no games. Everyone gets their share of FUD.
The problem with MS and Xbox is that their choices actually perpetuate said FUD.
We said gamepass was not a sustainable model and that in addition to prices having to inevitably go up that it would cannibalize physical sales as far back in 2019. Now look at whats happened. It was said that them releasing all their games day and date on the PC and gamepass, waters down the value of their platform not strengthens it... now look what's happened. We said that their userbase is not enough to support their platform, especially after spending more money than PlayStation/Nintendo makes in 3 years to buy one publisher, and that they would end up having to release their games on other platforms like the PlayStation, even after MS vehement denial, and then cagey concessions... look what's happened.
Of every 5 things that is said about MS/Xbox that could be considered as FUD, at least 4 of them come to pass. See how ludicrous it is to think that this is all happening because some people are just spreading FUD? Naaaaa.... this is on MS, and its not even about them seeking out the "actors" and shutting it down... nope, that kinda siege mentality is the last thing they need now. What they need is to start doing shit right... ensure that for every bad thing that can be said, at least one good thing can be said too.