manipulate
Member
The issue is, if word got out that they closed a case prematurely - after doing a poor job, and decided to re-open a case when it was pointed out to them that they fucked up, what effect do you think that would have? They were probably trying to avoid a cataclysmic wave of people saying "So you admit you can fuck up, take another look at case 1-10,000 in your files, make sure you didn't make the same mistake".
Sigh, this is probably unrealistic but I'd like to think if they did their jobs properly they'd have nothing to be afraid of. Transparency is a good thing! And absolutely critical in the law enforcement system.
Although god knows this is probably very common. I mean, this would have been another invisible case if it wasn't for those 911 calls.