Ni No Kuni Collector's Edition for EU/NA [failure level well beyond critical mass]
- Thread starter rockman zx
- Start date
Mine said boxed shipment the entire time it was pre-ordered, well before they did any boxing.
There's mistakes in charging, it's if they keep it while not delivering that they open themselves up I'd imagine.
put order # into track by reference at UPS site
They haven't "officially" cancelled your order though so they're fine for now.
I got my shipping confirmation but I am subscribe to this thread and will continue to check. I care what happens even if it does not directly affect me.
Boxed Shipment doesn't mean it is in a box and ready to ship. It was say Boxed Shipment since you ordered. It just mean it is a physical product and not a digital purchase.
rumbalumba
Banned
i'm out of here. goodbye, folks.
Shrennin
Didn't get the memo regarding the 14th Amendment
Yes and yes. If you haven't received a shipping confirmation email nor is a tracking label created for your WE on the UPS site then I would expect your WE to be cancelled. I'm in the same boat (haven't received any email one way or the other, but I don't have high hopes).
From what I could tell from previous posts about that, yeah. The website won't actually update your product's cancellation right away, it'll take 24-48 hours. Oh, and it will probably take longer for them to refund our money. :/
markhimself46
Member
Yeah, mine says in process but I was told it's cancelled.
rumbalumba
Banned
yes, still in process TO BE CANCELLED. FUCK YOU NAMCO!
Sure, but if they do will have held my cash for a few days wihtout any reason
It is money i could have used elsewhere and now i dont have
Also it is rather certain my order will get cancelled, i have seen no update at all and i was one of the last to order it in the 17th, plus i got the 3 day shipment option, so will be last in the list to get it and with what is going on chances are very slim right now
Shrennin
Didn't get the memo regarding the 14th Amendment
I almost expect to get a free standard edition, at the very least. This has caused me to miss out on getting one of the pre-order bonuses on a more reputable site (you know, more reputable than the actual site of the company selling me the game...).
When I say I expect it, it more or less means that I might demand it. Even if it does no good. One of the reasons I'm so annoyed with this is the fact that I was not only charged twice (the first time it said the payment didn't go through, but it did and so I had to call to get it cancelled and to get my refund) but I am also out of that money until I get the refund. Money that could be put to much better use.
Wait, no brokerage fee to Canada? How'd you find this out?
Sure, it is a start, i will probably do the same
Then will see what happens when they get your money and not deliver anything, because surely i miss 120$ from my account right now, whch BTW is no small ammount
JRPG gaming has become such a frsutration
, forst Ni no Kuni DS with the 2D art never comes to US, then Bravely Default is Japan only, now thisMaybe it is time i move on from JRPGs, they dont seem to favour me
I am so glad Lost Odyssey was picked by MS, at least we got that one properly
Sometimes i wish xbox was the only console around, so all games came to US
As I prepared to check my email, my heart went into overdrive. I heard the "chime" that I had "New Mail", but I was afraid to check to see what it was about. Internally I struggled. Could it finally be the shipping confirmation from Digital River? I mean, I did pre-order back in August, so I should have been guaranteed one, right? But then, there are reports of people such as myself not getting confirmation, so what makes me any different/special? Regardless, I took a deep breath and opened the Inbox...
...and it was a shipping confirmation [Canada]! Relief overwhelmed me and I was at ease. However, it did not last. While I am happy to see that it's finally on its way to me [although I still won't feel 100% safe until I'm physically holding it in my hands], I can't help but feel sorrow for those still waiting for their official response. The way this whole situation was handled was absolutely horrible. I'm not necessarily talking only about the delay in shipment. If they were to ship it one, two, or even three days after release, that's fine. Things happen. What I am upset about is the general lack of communication and the red-tape we had to cut to update ourselves on our own orders [something DR should have been emailing/updating us on]. There shouldn't be this much confusion with online commerce. I won't even go into the whole "overselling" and "cancelling after one credit card error" ordeals.
I really do hope those in the waiting end up receiving theirs. I'll keep a close eye on this thread and I sincerely hope that the end-result for you all is a positive one [even if the path to get there is littered with shards of broken glass].
Best of luck to you all.
...and it was a shipping confirmation [Canada]! Relief overwhelmed me and I was at ease. However, it did not last. While I am happy to see that it's finally on its way to me [although I still won't feel 100% safe until I'm physically holding it in my hands], I can't help but feel sorrow for those still waiting for their official response. The way this whole situation was handled was absolutely horrible. I'm not necessarily talking only about the delay in shipment. If they were to ship it one, two, or even three days after release, that's fine. Things happen. What I am upset about is the general lack of communication and the red-tape we had to cut to update ourselves on our own orders [something DR should have been emailing/updating us on]. There shouldn't be this much confusion with online commerce. I won't even go into the whole "overselling" and "cancelling after one credit card error" ordeals.
I really do hope those in the waiting end up receiving theirs. I'll keep a close eye on this thread and I sincerely hope that the end-result for you all is a positive one [even if the path to get there is littered with shards of broken glass].
Best of luck to you all.
Ordered during the initial restock on the 17th, around 2:30pm(est). Got the cancellation email yesterday, and managed to get an order in on the possible restock around 3am this morning. Both are still set as order in process on the Namco website, and neither brings any results when I look up the reference numbers on UPS. I'm starting to think it might be time to just go and get a regular copy.
markhimself46
Member
fvng
Member
I'd actually be more relieved if they did charge my card, they haven't even done THAT for me yet.
Jrpgfanatic
Member
Very interested in this as well.
Well, that can be better or worst
Right now i dont even know if they will give the money back
rumbalumba
Banned
no media outlet has reported this clusterfuck because they're all so fucking afraid of saying shit about a publisher.
Square Triangle
Member
Someone want this Namco coupon? I'm jot dealing with these fucks.
34drmez9u
34drmez9u
You can confirm yourself:
Give UPS a call: 1-800-742-5877
Option 3 is for their brokerage inquiries, they'll ask for your order number and you can check with them to see if the brokerage fees were covered. A lot of users here have called and confirmed that there is no brokerage fees. Obviously that doesn't mean brokerage fees are covered for everyone but there hasn't been someone claiming otherwise yet.
There was a small thread in the Namco forums about it. Some people (GAF members too) called UPS to confirm. The people who phoned reported that UPS said the seller is going to pay for brokerage charges.
Here is the thread: http://www.namco.com/community/viewtopic.php?f=35&t=13054
Look back a couple of pages and there's a thread on Namco's site + someone called UPS.
Anyway I got a shipping confirmation email from Namco too but it's still just label printed. Yahoo Canadaaa.
You might luck out on this one, funnily enough. A poster waaaay upthread mentioned that after the fiasco surrounding MvC3's LE, they received an extra (regular) copy of the game as an apology.
daevv called UPS about it.
Kotaku ran a story.
Lucent
Member
This. Mine is coming tomorrow, but I'm still really upset about this service. This could've happened to me, too.
It sucks especially for those who put off getting the standard because they thought they were getting the Wizard Edition and now probably won't so they will have a hard time finding a physical copy of the standard now since they didn't get it day one and it's selling out. There's the digital option but still. =/
But if you want the game get it. You might be sticking it to Namco Bandai by not getting it, but Level-5 made this. Should at least take them into account right?
Shrennin
Didn't get the memo regarding the 14th Amendment
I hope so. That's really the very absolute least thing they could possibly do to make this situation better. A $20 coupon to use DR again won't cut it.
Readvacancy
Neo Member
I ordered on the 17th at 12:58est and just got my shipping confirmation. Still waiting til it's in my hands before celebrating.
I actually don't think I'd have minded too much if I got unlucky, I really wanted the book but if it came down to it I could deal without, and with how long this has taken I'm not in a rush to play anymore anyway. I just hate how terrible this service is out of principle, waiting this long to know it got canned is absurd, especially how random and arbitrary the cancellations seem.
evil_ash_xero
Banned
Will this thing only ship UPS?
My address is a P.O. Box.
My address is a P.O. Box.
Yay