Man, character creation is a huge disappointment for me.
Not even really a point to having it when it's so bare bones. I mean you seem to have such little control over what your character actually looks like. The heritage thing really only seems to be useful for determining your race. Aside from that it's essentially just scrolling through presets.
They really should have expanded it into something worth calling a character creator.
Not trying to just mindlessly bash it but, damn, I really feel like Rockstar could have done better.