• Hey, guest user. Hope you're enjoying NeoGAF! Have you considered registering for an account? Come join us and add your take to the daily discourse.

Amazon marketplace - What's the buyer protection like?

Status
Not open for further replies.

Great King Bowser

Property of Kaz Harai
Looking to buy a camera on Amazon UK, the Canon EOS350D (Digital Rebel XT to Americans) and noticed the marketplace prices are stupidly low. Like, too good to be true low. But then there's a few sellers selling at really cheap prices.

Anyone use the marketplace and had to get a refund? I'm awfully tempted.

Amazon - Canon EOS350D

Compare Amazon's price, and the marketplace ones. I've emailed the seller selling at £175 and she said she was indeed selling the camera and lens kit at that price, within 30 minutes of me emailing her. She's the only one with any "feedback".

GAF - your thoughts?
 

Musashi Wins!

FLAWLESS VICTOLY!
I wouldn't take this as proof positive as what to do, but I do know that as an Amazon seller you are given quite strong incentive to refund an angry customer as Amazon has control over your accounts and disbursement. They will and have strongly suggested to my friend (a large Amazon seller) to refund a questionable transaction.

Still, buyer beware. Read feedback, etc.
 

goodcow

Member
I've used marketplace sellers several dozen times, and sold things as a marketplace seller a few times before...

1) Like eBay, check the feedback
2) The only time I've had problem was with a game, Worms World Party, whose description (like new) didn't match that, as it was scratched up a bit. I sent it back for a full refund.
3) Amazon.com has your checking account information as a seller, so that's a huge inentive to play by the rules with them.
4) With Amazon.com at least (not sure about Amazon.co.uk), you're given three chances as a buyer to file claims for a full refund, if not from the seller, then Amazon.com directly, with the "A to Z Guarantee."
 

Great King Bowser

Property of Kaz Harai
Well, the person has 9 positive feedbacks. Is there anyway to check what item they were selling for those feedbacks ala eBay?

Might sit on it for a day to think it over.
 

GXAlan

Member
If it's too good to be true, it's a scam. Here's how it works.

You buy via Amazon protection. Then make the motions to go through with the transaction and oh wait, lo and behold, they did something wrong which caused Amazon to refund your money. You need to reorder it... only this second time they go outside of Amazon...

You shouldn't lose your money since the scam usually works by them refunding you 100% of the money you gave to Amazon (which is why Amazon can't shut them down), but there's always the risk of you having to file the claim form, and it's a waste of time...
 

swoon

Member
i got stood up by a seller a few months ago. i got my money back it just takes forever and they don't really fill you in on the details the money just showed up back up one day.
 
Status
Not open for further replies.
Top Bottom