Support NeoGAF

[VictimOfGrief]

Mine is slowwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww.

Any word on if they're doing work on the network again?

 

[Cerebral Palsy]

My connection is fine.

 

[B'z-chan]

Bay area?, GF is having lots of problems right now and is pissed (she just got it) Me down here in Fresno is smooth sailing.

 

[rc213]

DNS Servers took a dump again just like last week. Switch over to someone else's dns and all is well.

List being passed around on dslreports. Im using ATT's at the moment.

ATT Nameservers
204.127.202.19
216.148.227.204

Verizon (Level3) Nameservers
4.2.2.1
4.2.2.2
4.2.2.3
4.2.2.4
4.2.2.5
4.2.2.6

SpeakEasy Nameservers
66.93.87.2
216.231.41.2
216.254.95.2
64.81.45.2
64.81.111.2
64.81.127.2
64.81.79.2
64.81.159.2
66.92.64.2
66.92.224.2
66.92.159.2
64.81.79.2
64.81.159.2
64.81.127.2
64.81.45.2
216.27.175.2
66.92.159.2
66.93.87.2

ORSC Public Access DNS Nameservers
199.166.24.253
199.166.27.253
199.166.28.10
199.166.29.3
199.166.31.3
195.117.6.25
204.57.55.100

Sprintlink General DNS
204.117.214.10
199.2.252.10
204.97.212.10

Cisco
128.107.241.185
192.135.250.69

DSLReports thread here: http://www.dslreports.com/forum/remark,13154925

On first post there is a link to a help page for changing your dns.

 

[B'z-chan]

RC how do you change that? and link to the DSL report thread? thanks

 

[SKluck]

Same shit. My torrents seem to be getting good enough speeds, but getting 'page cannot be displayed" for every other website. Fucking DNS.

 

[Phoenix]

Just go into your router and change your DNS servers... and don't change them back

 

[Diablos]

Hmm, I wonder if this will improve speed with my ISP too (Adelphia)

 

[VictimOfGrief]

DNS Servers took a dump again just like last week. Switch over to someone else's dns and all is well.

List being passed around on dslreports. Im using ATT's at the moment.


DSLReports thread here: http://www.dslreports.com/forum/remark,13154925

On first post there is a link to a help page for changing your dns.

hey thanks RC. Worked like a charm. Freaking comcast.

 

[rc213]

Looks like they finally figured out the problem. Hopefully it doesnt go down again, im using their dns server now and it's quite snappy.

To all,

Comcast engineers have been working around the clock to investigate the root causes of the recent DNS outages and after further investigation, the cause has been tracked down to a memory leak in the software system that our DNS system uses. The appropriate measures have been taken to correct this issue and the fix has now been in place overnight with no negative effects on the DNS system. At this time, we are confident that this memory-leak fix has resolved the DNS issues and we will continue monitoring the system closely to ensure the performance remains at peak performance.

In order to address some of the more popular topics that have appeared during the past week, in regards to crediting for lost service during this time, the policy of handling credits is based upon each local market's discretion. Thus, you will need to contact Comcast Customer Service in order to receive any credits for lost service.

In regards to providing details of these outages to the customer, we are still deciding on a final way to notify all customers about these outages. We have provided all of the details of this outage through these help forums and all other avenues of support. However, we are also investigating options for providing information about the outage and crediting procedures to all customers.

In conclusion, Comcast does sincerely apologize for any inconveniences these outages may have caused each of our customers and we do appreciate your patience while we have worked to resolve the issue. We will be using some of the findings about our system that were obtained during these outages to help improve the overall operations of our system - from customer support, to messaging information to the customer, and also to the network itself.

Thanks to everyone in here for helping out!

Jason