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Deleted member 126221
Unconfirmed Member
still haven't recieved my copy of smash bros 3ds from futureshop.
i contacted customer service on oct 8 and they told me they were escalating the problem and i should expect a phone call from head office within the next couple of days.
i didnt receive a phone call so i called back and the lady said i should wait a little longer.
on friday, oct 17 i called again telling them i haven't received a call from their head office so the lady put another escalation call and said I should expect a call this week.
still no call and i'm getting really frustrated, like they don't give a crap.
Good luck with that. Had the same problem a while ago, and it took at least 10 calls where I was getting more and more frustrated... Ordering things from their E3 sales always feel like a gamble to me, because I'm always afraid I'll have to go through this hell again if another game goes missing. Overall, it's still worth it because of the amount of discounted games I did get VS. 1 missing game, but I'm always considering it twice now before pressing the "Order button on their website. Comparing their costumer service VS Amazon's is like night and day.
If this bullshit happens with with Bayonetta 2, I think I'm gonna become insane.