entremet
Member
Chipotle is considering adding new menu items to win back customers as sales plunge in the wake of E. coli outbreaks that affected restaurants across the country.
One of the first items that Chipotle could add is chorizo, a spicy pork and chicken blend, Chipotle executives said on a call with analysts on Tuesday.
The company is hoping that chorizo and other new menu additions will draw back its most loyal customers.
A test of chorizo in Kansas City last year was "very, very popular with our loyal customers," Chipotle co-CEO Monty Moran said. The company is hoping that the addition of chorizo will "make our loyal customers come more often," he said.
Chipotle's revenue dropped 23.4% to $834.5 million in the first quarter, the company reported on Tuesday. Same-store sales dropped nearly 30%.
The decision to add menu items goes against one of Chipotle's core business strategies.
http://www.businessinsider.com/chip...s-cardinal-rules-to-win-back-customers-2016-4
I vaguely remember them testing Chorizo in my region a few years ago. I wonder if that's the same recipe or a new one?
Chipotle has always prided itself on its simple menu. But it seems a horrible quarter and unable to shake its food poisoning scares are gonna force it to back down on that commitment.
I've always loved their simple menu. It's one of the things I like about other chains like In N Out as well.
McDonalds's, which has also struggled but for different reasons, has bloated and mess of a menu these days.