Hari Seldon said:
Ticketmaster is also a pile of shit for having a 1990s era UI. My local fucking city symphony has a better UI for purchasing tickets online. Of course Ticketmaster has no incentive to improve since they are a virtual monopoly.
Ticketmaster probably owns the company that provides the ticketing software to your local symphony.
The promoters who use ticketmaster don't want them to change it. Ticketmaster can sell out a 20,000 seat venue in under 5 minutes and they like it that way. In reality a sell out is a sell out it doesn't matter how long it takes but promoters like to dick wag like everyone else.
I'm assuming you want something like this:
Even if ticketmaster did have that ability, it would be turned off for on sales dates. You can't have 10,000 crazy moms trying to click on front row tickets to Justin Beiber at the same time.
Also what's fine for your local symphony is not fine for others. Those maps are bad for promoters because the customer can see when the house is empty. The worst possible thing for a promoter is anything that could encourage customers to hold off on buying tickets and/or wait for a sale. It's good for customers, but not good for event promoters.