CharlieDigital
Banned
<rant>
Argh! Can these people do anything right? I just moved into a new house and I called the sales rep. and gave him my order. Just before the call ended, I specifically went through the list of items I ordered to have him confirm.
Of course, when the installer shows up (on the wrong date), I look at the box and I'm like "Wait, that doesn't look like an HD box". He says "Yeah, I figured you wanted HD with that TV...those fuck ups in sales..." He showed me his order and indeed, those tardbuckets entered the wrong order EVEN AFTER I WENT THROUGH EACH LINE ITEM to specifically check that I got what I wanted.
So my wife goes out today to their field office and complains that they gave us the wrong service. What do they do? Instead of offering for a tech to come out for free, they hand her the box and cables and tell her to return the current box by Saturday. WTF???
But not only that, Comcast service is beyond shitty. If you get the Triple Play, you have to use their shitty cable modem which has led to noticeably slower response on web pages over our previous Motorola modem. The digital cable channels have a habit of getting blocky at all the wrong times. The remote control is the most heinous thing ever invented. And their cable service is severely overpriced in the hopes of forcing you to get their shitty Triple Play.
What makes it worse is that Cablevision teases me by offering service in the zip code, but not to that street address
Not only is their cable service cheaper and more "stable" (I used them for 2.5 years when I was in a previous residence), but their internet service is MORE THAN 3x AS FAST (30mpbs down/5mbps up) as Comcast's fastest option (8mbps) AT ROUGHLY THE SAME PRICE. To make it even more sob-worthy, they also allow HTTP traffic over port 80, assign a fixed IP, and allow you to run a mail server - essentially meaning I can dump my current hosting provider.
</rant>
Argh! Can these people do anything right? I just moved into a new house and I called the sales rep. and gave him my order. Just before the call ended, I specifically went through the list of items I ordered to have him confirm.
Of course, when the installer shows up (on the wrong date), I look at the box and I'm like "Wait, that doesn't look like an HD box". He says "Yeah, I figured you wanted HD with that TV...those fuck ups in sales..." He showed me his order and indeed, those tardbuckets entered the wrong order EVEN AFTER I WENT THROUGH EACH LINE ITEM to specifically check that I got what I wanted.
So my wife goes out today to their field office and complains that they gave us the wrong service. What do they do? Instead of offering for a tech to come out for free, they hand her the box and cables and tell her to return the current box by Saturday. WTF???
But not only that, Comcast service is beyond shitty. If you get the Triple Play, you have to use their shitty cable modem which has led to noticeably slower response on web pages over our previous Motorola modem. The digital cable channels have a habit of getting blocky at all the wrong times. The remote control is the most heinous thing ever invented. And their cable service is severely overpriced in the hopes of forcing you to get their shitty Triple Play.
What makes it worse is that Cablevision teases me by offering service in the zip code, but not to that street address
Not only is their cable service cheaper and more "stable" (I used them for 2.5 years when I was in a previous residence), but their internet service is MORE THAN 3x AS FAST (30mpbs down/5mbps up) as Comcast's fastest option (8mbps) AT ROUGHLY THE SAME PRICE. To make it even more sob-worthy, they also allow HTTP traffic over port 80, assign a fixed IP, and allow you to run a mail server - essentially meaning I can dump my current hosting provider.</rant>
