They're mexican - they didn't know these boxes played GAMES.
And yes, PSX/PS2 sales numebrs are about 3-4 times the user base.
They break like crazy - most people DO NOT get them fixed, free or not, they re-buy.
And in JAPAN, you HAVE to buy a new PS2 when they release a new hardware revision, which has updated DVD drivers. It's CULTURE.
(Go to a dump in Japan - brand new shit thrown away in perfect condition just because the company is releasing a different color or accesory, or some shit. It's insane)