last year, i picked up one of those clam-shell design cell phones. i started clipping it onto my pocket by putting the base in my pocket and closing the face on the outside.
this is important, you see. last night i was running through a doorway when i heard a crunching sound - looking down i realized the face of my phone had been ripped off. i laughed because, well, i knew today would be hell trying to replace it.
oh, how right i was.
i called the store where i had bought the phone (now an hour and a half away since i moved) and informed them of the situation. i asked if i had a warranty on it (my dad picked it up for me) and they asked for my information so they could call me back. as you'd expect, they didn't. i tried calling again, but they were closed for the day.
the verizon place in the mall couldn't help much. i obviously needed a new phone, but they couldn't tell me if i had a warranty on it or not as the phone itself was purchased from a different chain. they couldn't tell me if i had a warranty through verizon because i didn't know the account holder's (dad's) social security number. i'm not eligible for upgrade yet, so i don't get any snazzy discount - the cheapest brick of a phone they have is $150. oh, and because the place i bought the phone from initally is such a small local place, it's "doubtful" that i have insurance.
fuck.
if i'm going to spend that much on a brick phone, i might as well get an N-Gage. that store doesn't carry them, so i head over to Gamestop. they have the QD (with sweet sweet Puzzle Bobble) in stock, but then i'm informed that the QD is incompatible with verizon's network.
i then spend twenty minutes of sheer fun near the payphone, trying to get ahold of my father's social security number. my dad's on a retreat all weekend, so i try to call my mother. not home, so i try the cell phone. oh wait, the pay phone isn't able to reach her cell phone. argh.
with nothing left to attempt, i venture home and call her from there, leaving a nice voice mail. she calls back, i get the number i need and proceed to call verizion...again. this time they can tell me if i have a warranty through them...and oh! i do! they give me the insurance company's number, and finally the end is in sight.
the first time i dial the agency's number wrong and get a phone sex line. i get it right the second time. before you talk to someone on the insurance company's line, you're required to sit through all these "make sure you have this" messages. oops, i don't have the date we purchased my phone, and all the paperwork that should have been in my phone's box telling me this is mysteriously gone.
so i call verizion again and get the neccessary info. confident that i'm almost done with this tripe, i get through to a insurance company rep and explain the situation. except...my number isn't on file with their agency. perhaps verizon gave me the wrong agency? they give me the number for the other agency that deals with verizion.
...now these folk aren't even open on weekends.
argh.
fuck you verizion. fuck you.
this is important, you see. last night i was running through a doorway when i heard a crunching sound - looking down i realized the face of my phone had been ripped off. i laughed because, well, i knew today would be hell trying to replace it.
oh, how right i was.
i called the store where i had bought the phone (now an hour and a half away since i moved) and informed them of the situation. i asked if i had a warranty on it (my dad picked it up for me) and they asked for my information so they could call me back. as you'd expect, they didn't. i tried calling again, but they were closed for the day.
the verizon place in the mall couldn't help much. i obviously needed a new phone, but they couldn't tell me if i had a warranty on it or not as the phone itself was purchased from a different chain. they couldn't tell me if i had a warranty through verizon because i didn't know the account holder's (dad's) social security number. i'm not eligible for upgrade yet, so i don't get any snazzy discount - the cheapest brick of a phone they have is $150. oh, and because the place i bought the phone from initally is such a small local place, it's "doubtful" that i have insurance.
fuck.
if i'm going to spend that much on a brick phone, i might as well get an N-Gage. that store doesn't carry them, so i head over to Gamestop. they have the QD (with sweet sweet Puzzle Bobble) in stock, but then i'm informed that the QD is incompatible with verizon's network.
i then spend twenty minutes of sheer fun near the payphone, trying to get ahold of my father's social security number. my dad's on a retreat all weekend, so i try to call my mother. not home, so i try the cell phone. oh wait, the pay phone isn't able to reach her cell phone. argh.
with nothing left to attempt, i venture home and call her from there, leaving a nice voice mail. she calls back, i get the number i need and proceed to call verizion...again. this time they can tell me if i have a warranty through them...and oh! i do! they give me the insurance company's number, and finally the end is in sight.
the first time i dial the agency's number wrong and get a phone sex line. i get it right the second time. before you talk to someone on the insurance company's line, you're required to sit through all these "make sure you have this" messages. oops, i don't have the date we purchased my phone, and all the paperwork that should have been in my phone's box telling me this is mysteriously gone.
so i call verizion again and get the neccessary info. confident that i'm almost done with this tripe, i get through to a insurance company rep and explain the situation. except...my number isn't on file with their agency. perhaps verizon gave me the wrong agency? they give me the number for the other agency that deals with verizion.
...now these folk aren't even open on weekends.
argh.
fuck you verizion. fuck you.
