DS4 thumb sticks might have a problem?

Since this thread is full of anecdotes, I guess I will add my own. We have had the PS4 demo for 5 days now, it has had heavy use(and abuse). No signs of wear on the controller sticks yet.

I'm going to assume that this is a bad batch of first wave standalone DS4's and that controllers bundled with consoles/demos are fine

Not like they have to redesign the whole controller to fix the issue.
 
Even if SONY offers to replace them, it's a hassle. Hell, MS gets shit on each time they screw something up, and honestly this doesn't sound like something that should be downplayed or dismissed. Hopefully it's not a widespread manufacturing issue and gets fixed ASAP.

I'm not dismissing or downplaying it, I'm calling it for what it is: at worst a minor problem that will be fixed. Complaining about it - definitely, that's what we should do. But we're not even sure if it's a problem yet. We've got anecdotes flying everywhere. A couple people are even comparing this to the RROD. It's getting way hyperbolic.
 
Since this thread is full of anecdotes, I guess I will add my own. We have had the PS4 demo for 5 days now, it has had heavy use(and abuse). No signs of wear on the controller sticks yet.

EU or US? Lets try to pinpoint what region might have gotten a bad batch.
 
I'm going to name my first DS4 " msdstc ".

I know it sucks but there are thumb sticks on amazon for under five bucks, might help people with shit controllers.
 
Yeah so lets just ignore it and pretend it doesn't exist. It's no big deal the millions of DS4s that will be out there in no less than a week will ALL be faulty, similar to the RROD issue, it will happen. It's obviously not on the same level, but it needs to be addressed now before everyone is bitching and it blows up in sonys face. If the media gets hold of this its going to be terrible press for sony.

thats not what i sad at all...

1. this is not like RRoD...AT ALL...there is a serious difference between the rubber on an analog stick of a $60 wearing out prematurely, and a major hardware component becoming separated from the motherboard due to faulty design on a $400 console...

lets slow our roll on that one shall we?

2. If it blows up in Sony's face thats GOOD for you...they will have to replace your damn controller for free...and it will force them to use a more appropriate material

3. You're worried about the media getting hold of this, but instead of taking it up with Sony customer support your here jumping around like a maniac on arguably the most watched and influential gaming forum on the planet...if the media is going to run with this, its threads like this that will cause it....

4. these things have a 1-year warranty on them...if it wears out? screw it...return it for a new one...if that one wears out? screw it...return it for a new one...if that happens enough Sony will fix the problem...

nobody is advocating ignoring the problem...however performing "stress tests" is not a scientific way to prove anything...use your controllers as they were intended to be used...if it wears out you take it up with Sony, and get yourself a new controller for free...
 
I foresee Sony having to do a huge recall or offering a generous replacement plan for this issue.

164d263f_ibxFWGla38dwbC.gif
 
thats not what i sad at all...

1. this is not like RRoD...AT ALL...there is a serious difference between the rubber on an analog stick of a $60 wearing out prematurely, and a major hardware component becoming separated from the motherboard due to faulty design on a $400 console...

lets slow our roll on that one shall we?

2. If it blows up in Sony's face thats GOOD for you...they will have to replace your damn controller for free...and it will force them to use a more appropriate material

3. You're worried about the media getting hold of this, but instead of taking it up with Sony customer support your here jumping around like a maniac on arguably the most watched and influential gaming forum on the planet...if the media is going to run with this, its threads like this that will cause it....

4. these things have a 1-year warranty on them...if it wears out? screw it...return it for a new one...if that one wears out? screw it...return it for a new one...if that happens enough Sony will fix the problem...

nobody is advocating ignoring the problem...however performing "stress tests" is not a scientific way to prove anything...use your controllers as they were intended to be used...if it wears out you take it up with Sony, and get yourself a new controller for free...

Great post.
Very reasonable and right.
 
Did you not read my post? At worst it's a problem that is easily fixable. And per your comment on users, do you have data concerning DS4 sales, and the percentage of complaints? Because I'd love to see them.

How is it easily fixable for the millions of controllers already built?
Are you seriously trying to justify this? Barely fucking anyone has a DS4 in hand, even fewer are using them to game, this isn't information which requires "data" for fucks sake, it's common sense.
 
Whoa, DS4 can be used on PS3? Didn't know that. Neat.

Also I just to thank all of the beta testers early adopters that will power through the hiccups of the new consoles so that the later users can go in relatively painlessly.

They do, but only with certain games, it has to be wired (no wireless), no rumble, SIXAXIS and the PS button doesn't work, so you'll need a PS3 controller (DS3 or third party) as well.

http://www.neogaf.com/forum/showthread.php?t=703741
 
How is it easily fixable for the millions of controllers already built?
Are you seriously trying to justify this? Barely fucking anyone has a DS4 in hand, even fewer are using them to game, this isn't information which requires "data" for fucks sake, it's common sense.

You don't even know it's a problem for millions of controllers.
 
How is it easily fixable for the millions of controllers already built?
Are you seriously trying to justify this? Barely fucking anyone has a DS4 in hand, even fewer are using them to game, this isn't information which requires "data" for fucks sake, it's common sense.

Justify? Hell no. I'm combating the hyperbole. The controllers that are already manufactured and out there, well that's what happens when you're an early adopter. If it is a problem then it will be fixed in future batches - they'll have a more resistant material. It's not rocket science. And again, show me where you're getting this confidence in the complaint percentage versus install base for the DS4 from, I don't take the 'common sense' line of justification.

No, I don't at all, correct.
I do know it's a problem occuring only days into a tiny fraction of customers owning controllers though.
Common sense.

Ah, so for you, a tiny fraction is enough for huge concern. At least I know where your reasoning comes from now.
 
Haven't some people been playing on their PS3's with these for a couple weeks now? I feel we'd be hearing more about this is if it was a significant issue.
 
No, I don't at all, correct.
I do know it's a problem occuring only days into a tiny fraction of customers owning controllers though.
Common sense.

There's plenty of people in this thread saying they've had no problem.

I've had mine a cpl weeks and have had zero problems.
 
thats not what i sad at all...

1. this is not like RRoD...AT ALL...there is a serious difference between the rubber on an analog stick of a $60 wearing out prematurely, and a major hardware component becoming separated from the motherboard due to faulty design on a $400 console...

lets slow our roll on that one shall we?

2. If it blows up in Sony's face thats GOOD for you...they will have to replace your damn controller for free...and it will force them to use a more appropriate material

3. You're worried about the media getting hold of this, but instead of taking it up with Sony customer support your here jumping around like a maniac on arguably the most watched and influential gaming forum on the planet...if the media is going to run with this, its threads like this that will cause it....

4. these things have a 1-year warranty on them...if it wears out? screw it...return it for a new one...if that one wears out? screw it...return it for a new one...if that happens enough Sony will fix the problem...

nobody is advocating ignoring the problem...however performing "stress tests" is not a scientific way to prove anything...use your controllers as they were intended to be used...if it wears out you take it up with Sony, and get yourself a new controller for free...

1. You didn't finish reading my post. I said it's not nearly the same level of RROD, but let's just ignore that right? It's an analogy in that, if the rubber is bad, it's not a "bad batch", it just doesn't hold up to gaming, and no matter how you spin it, it will have to be replaced.

2. Hows that good for me?! I don't want to have to be unsure of the damn product I'm buying, and I don't want to have to go through the damn hassle of replacing it. I'm not saying this is a deal breaker for me, but why the hell would I deal with this when I could simply get a different console and not deal with this shit.

3. I'm trying to make noise before the shit hits the fan when millions of these things are in peoples hands and like I've said before, if even 10% fail, it'll be a disaster.

4. Again with the mistake of using the word "stress test". This is the same bs reaction people had about RROD. Oh well it's a one year warranty just replace it! No! I don't want the damn thing to break, period, that is a problem and instills no confidence in the project. It's a massive oversight.

My "stress test" was nothing more than normal gaming motions, and with each one, a new layer was peeled.

I'm going to name my first DS4 " msdstc ".

I know it sucks but there are thumb sticks on amazon for under five bucks, might help people with shit controllers.

What a close minded post. I'm sure the average consumer will know exactly what to do when their controller is breaking down. People hear the news and word of mouth is king with social media these days. If they let this happen its a mistake, and it will affect them.
 
Msdstc needs to give it a rest. He's made his point. Really don't need to reply to every single person here.

Discussion board and all. Crazy huh? You could just ignore it if it bothers you so much.

People are excited for the consoles and they are going to critique everything with a microscope over the next couple weeks. Gamers, they be passionate.
 
Whilst stress testing can be an accurate way to accelerate normal wear, if you introduce a lot of heat into the material, through friction you may never experience in real gaming situations, you may be getting false results.

Materials will tend to break down at higher temperatures. It may be that the rubber can tolerate temperatures induced from normal game play, but it may start to fissure and peel at the higher temperatures induced from stress testing.

I'm not convinced either way yet - I await more data and my own testing come the 29th.
 
Justify? Hell no. I'm combating the hyperbole. The controllers that are already manufactured and out there, well that's what happens when you're an early adopter. If it is a problem then it will be fixed in future batches - they'll have a more resistant material. It's not rocket science. And again, show me where you're getting this confidence in the complaint percentage versus install base for the DS4 from, I don't take the 'common sense' line of justification.



Ah, so for you, a tiny fraction is enough for huge concern. At least I know where your reasoning comes from now.

Nice flawed logic here. His point is that, in the already small sample size of use, meaning only a few people have actually bought and extensively used their controller... and of those few a percentage of them, merely weeks in are reporting failures. This projects out to a very large number of failures.

This is such a dead end argument, I guess you can just wait andd see, that's what people are calling for here "we'll wait and see", yeah I've had a bad cough the last few days, so I'll just wait and see what it is, rather than see the doctor.
 
People hear the news and word of mouth is king with social media these days. If they let this happen its a mistake, and it will affect them.

Let's imagine for a moment that this issue is as widespread as you fear, what are you suggesting Sony do to counter it?
 
There's plenty of people in this thread saying they've had no problem.

I've had mine a cpl weeks and have had zero problems.

And there are plenty of people who haven't.

When you're surveying for failure, the ratio of good to bad has to be overwhelming, especially in a case of hardware failure.

Lets say you poll 100 people who have used their controller extensively. 10 of these people have noticed significant break down, to the 90 with no problem at all... this is not a good number. That means for every million sold there are 100,000 dead ones out there. Every time you buy one you're playing some pretty shitty odds in the hardware world.
 
Discussion board and all. Crazy huh? You could just ignore it if it bothers you so much.

People are excited for the consoles and they are going to critique everything with a microscope over the next couple weeks. Gamers, they be passionate.

What are you, his bodyguard?

I'm not the first one to bring that up either. Dude's on a mission and acting like it's some widespread issue. The threads on the front page everyone is seeing it. We've had more reports of no issue than there are of people mentioning the issue. It's chill.
 
Nice flawed logic here. His point is that, in the already small sample size of use, meaning only a few people have actually bought and extensively used their controller... and of those few a percentage of them, merely weeks in are reporting failures. This projects out to a very large number of failures.

This is such a dead end argument, I guess you can just wait andd see, that's what people are calling for here "we'll wait and see", yeah I've had a bad cough the last few days, so I'll just wait and see what it is, rather than see the doctor.

More like 10.

What are you, his bodyguard?

I'm not the first one to bring that up either. Dude's on a mission and acting like it's some widespread issue. The threads on the front page everyone is seeing it. We've had more reports of no issue than there are of people mentioning the issue. It's chill.

Yep
 
Nice flawed logic here. His point is that, in the already small sample size of use, meaning only a few people have actually bought and extensively used their controller... and of those few a percentage of them, merely weeks in are reporting failures. This projects out to a very large number of failures.

This is such a dead end argument, I guess you can just wait andd see, that's what people are calling for here "we'll wait and see", yeah I've had a bad cough the last few days, so I'll just wait and see what it is, rather than see the doctor.

What flawed logic am I using that you take issue with, exactly? Please, point it out to me. And Jesus Christ, stop with the hyperbolic assumptions and terrible analogy. Most people DO wait and see what the cough amounts to before jetting to the doc.
 
Let's imagine for a moment that this issue is as widespread as you fear, what are you suggesting Sony do to counter it?

That's the discussion I'm trying to get going here, they need to address the public, or the gamers in general if they figure out something is wrong. If word can get to them they can do the proper tests on their own. Every person is different, and what works for one person (light casual gaming), is a whole different animal to another (firm grip, sweaty hands, etc.) A product has to be able to account for this.

The same logic was used in the MP3 thread. "meh never used it anyway" "who uses MP3s anymore?!" Just because something works for you, doesn't mean there isn't a significant group out there that this will effect. From my own personal use and experience, I can see this becoming an issue extremely fast among a certain set of gamers, namely people who like fighters, sports games, or competetive gaming in general.
 
Let's imagine for a moment that this issue is as widespread as you fear, what are you suggesting Sony do to counter it?

Change the material and possibly the design.

The design was created for this material, a more grippy rubber. If they change the material and not the design, the analog sticks may be less effective.

But that is all just a guess.
 
More like 10.



Yep

I can show you 20 in this thread alone lol. That's one thread, one of the harder threads to get approved on, on a controller that barely anybody is using at the moment. Even the people who do own one rarely use it, simply because it's a hassle to set up at the moment.

Seriously again, this is a dead end argument, agree to disagree and leave it at that I guess.

What flawed logic am I using that you take issue with, exactly? Please, point it out to me. And Jesus Christ, stop with the hyperbolic assumptions and terrible analogy. Most people DO wait and see what the cough amounts to before jetting to the doc.


Because your saying "only a small amount of people have used it!" yeah but in the small amount who have used it, a fair percentage have spoken up. The way a census or sample sizing works is you do one area out and then multiply it. If this amount of people are aware of the issue already, just wait until it becomes more apparent. People won't notice minor wear on the stick, but when it breaks through and falls apart they will. This kind of situation blows up fast.
 
I've had my ps4 controller for two weeks or so and with heavy play and testing to see how it feels with all genres (fucking fantastic) it looks brand new still. And I'm rough on my controllers.

Still concerning, but just throwing in my experience
 
I can show you 20 in this thread alone lol. That's one thread, one of the harder threads to get approved on, on a controller that barely anybody is using at the moment. Even the people who do own one rarely use it, simply because it's a hassle to set up at the moment.

Seriously again, this is a dead end argument, agree to disagree and leave it at that I guess.

Because your saying "only a small amount of people have used it!" yeah but in the small amount who have used it, a fair percentage have spoken up. The way a census or sample sizing works is you do one area out and then multiply it. If this amount of people are aware of the issue already, just wait until it becomes more apparent. People won't notice minor wear on the stick, but when it breaks through and falls apart they will. This kind of situation blows up fast.

Where are you getting that from? Do you and Wizzbang have access to data that the rest of us don't? You're basing your argument platform on assumptions and what-ifs.
 
I haven't used mine all that much but I am actually impressed with the stick material. I figured the texturing would wear out quickly but it's held up surprisingly well.
 
Ah, so for you, a tiny fraction is enough for huge concern. At least I know where your reasoning comes from now.

I can't tell if you're taking the piss here, I seriously can't.
A tiny fraction of customers have the controllers, yet reports are already coming in pretty rapidly, do you just not get that?
 
I can't tell if you're taking the piss here, I seriously can't.
A tiny fraction of customers have the controllers, yet reports are already coming in pretty rapidly, do you just not get that?

I get that if it's a problem it will be fixed and in the end is minor and not cause for huge concern. I also see that you're putting a huge amount of stock into this and wondering why people aren't acting like it's a big deal.
 
Where are you getting that from? Do you and Wizzbang have access to data that the rest of us don't? You're basing your argument platform on assumptions and what-ifs.

PS4 controllers working on PS3 is not a very wide known thing. It's not common for people to even buy controllers and test them out without the hardware, so it's more just common sense that there's not many wild PS4 controllers out there beyond enthusiasts.

Hopefully this ends up not amounting to anything.
 
I'm saying it's a potentially big deal and potentially fucking frustrating.

And I'm saying it's not a big deal because it will be fixed if it's a problem and you're getting worked up over something minor.

PS4 controllers working on PS3 is not a very wide known thing. It's not common for people to even buy controllers and test them out without the hardware, so it's more just common sense that there's not many wild PS4 controllers out there beyond enthusiasts.

Hopefully this ends up not amounting to anything.

You've got a point, but it still files underneath assumptions and isn't something to get very worked up about, IMO.
 
Where are you getting that from? Do you and Wizzbang have access to data that the rest of us don't? You're basing your argument platform on assumptions and what-ifs.

Nope, just read the thread. I've posted picture, there's the picture in the OP, theres the video in the OP of the podcast where two FANS of the playstation are discussing how a weird thing happened where the left stick had fallen apart, and then all the posts throughout the thread from other users including 3 pictures in the last few pages, 2 from 1 person, 1 from another user. I know you can't trust everyone, but I have faith that this isn't some mass conspiracy.

On top of this, add that it was confirmed a while ago by yoshida himself that they were trying out new rubber for the DS4s to get away from the slick feel of the DS3.

I'm saying it's a potentially big deal and potentially fucking frustrating.

And yet people are writing it off and laughing at us who are concerned. If it turns out to be nothing great, but why not look into it now and start repairing the damage asap?
 
I haven't noticed anything with mine DS4, but I've hardly used it as well, and the games I have used it with aren't that analog intensive.

I've still got my Gamestop receipt, so if something does happen, it's going back.
 
Well, I've played through Metroid Prime and Super Mario Sunshine using the DS4 and the sticks are still fine. I'll probably get Dirt 3 next to see how it takes that type of punishment.
 
PS4 controllers working on PS3 is not a very wide known thing. It's not common for people to even buy controllers and test them out without the hardware, so it's more just common sense that there's not many wild PS4 controllers out there beyond enthusiasts.

Hopefully this ends up not amounting to anything.

Yeah it was only advertised by Amazon.... seriously though. If it is an issue it is an issue. It will be remedied. So either A) Stop worrying about it and treat your controllers well or B) Don't buy a console and wait a few months for a revision. Sony will likely remedy this by having you swap controllers at retailers, or release nubs to put on the sticks. I don't see what the big deal is to be perfectly honest. My N64 controllers died quickly because of games like Mario Party.... and they eventually had to ship out a glove for your hand because u burned a blister/hole in your hand.
 
That's the discussion I'm trying to get going here, they need to address the public, or the gamers in general if they figure out something is wrong. If word can get to them they can do the proper tests on their own.

Well sure, but like others have said, 'if' this is a wider problem, Sony will most likely reimburse or reissue new controllers for free.
Perhaps a notification upon connecting the PS4 online could inform users that this is a known issue and how Sony will plan to rectify it soon.

In other words, aside from letting Sony know about this and waiting for further confirmation, I'm not really what else needs to be said or done.

Change the material and possibly the design.

But that is all just a guess.

Sounds about right, that's all that they need to change really. If it is a genuine problem and not just a faulty batch.
 
And I'm saying it's not a big deal because it will be fixed if it's a problem and you're getting worked up over something minor.



You've got a point, but it still files underneath assumptions and isn't something to get very worked up about, IMO.

It is something to get worked up about. This will blow up in sonys face and piss a lot of users off. It just does not bode well for the product as a whole if there is question of its integrity. Obviously its not the same level of RROD, but no matter what it will field those exact comparisons, I guarantee you if this becomes a problem, people will spread it as such, and like I said in the era of social media word of mouth is king.

Oh yeah here are some of the quotes from this thread alone. Plus The video in the op, plus my picture, plus the 2 users who posted pictures in the last few pages, and finally the picture in the op. Maybe some people are trying to add to the fire here, but I can assure you that's not my intention whatsoever.

Twitch caster MANvsGame was using the DS4 for a few days and commented on the rubber wearing away in about ~20 hrs of use (a few casts).

hate to add fuel to the fire, but I noticed that my gamestops demo unit had a chunk taken out of the left analog stick as well....and when I played the PS4 the rubber on the sticks does seem softer and less durable than the rubber on the old DS3.

This could be a problem

I played about an hour of KOF XIII Steam Edition with the controller, and I had this issue. I was using the analog stick because the pad wasn't doing the best job of registering my inputs. By the time I was done, I noticed quite a bit of little flakes that came off of the analog stick. It hasn't lost it's shape or anything crazy like that, but it has lost a bit of it's grip.

To add even more fuel to the fire, Yoshida mentioned Sony using another type of plastic for the ds4 analog sticks, as a solution to that oily ps3 sticks issue. Is it happening??

A number of the PS4 games at PAX Prime had this issue, notably Galak-Z. This is going to become a huge issue come 2014. New DS4 inbound.

Yeah, the video is another source. IF this is a problem it's likely a bad batch, probably having to do with the facility where the rubber coating was put on the sticks. Some bad ones may have slipped through.

The PS4 Controller at the kiosk I visited had the same issue. This was a day after it was set up.

Edit- for the record this is NOT a deal breaker for me whatsoever, I'm looking at it as a whole for the product of ps4, which I know is ridiculous, but I would like to see it do well. If it does while it means more games and more products similar. If 599.99 US dollars wasn't a deal breaker back then, I'm not sure anything can throw me off this train.
 
And yet people are writing it off and laughing at us who are concerned. If it turns out to be nothing great, but why not look into it now and start repairing the damage asap?

We're not all lucky enough to live in America, stamp your feet in a retailer there, they'll suck your dick, give you a backrub, do a pricematch, give you a brand new product.

Some places, returning goods to a store is NOT a simple task, at all.
I hope this is just an anomaly but I've never heard of this occuring to PS3 sticks after 7 years and mine are in great order, STILL.
 
Nope, just read the thread. I've posted picture, there's the picture in the OP, theres the video in the OP of the podcast where two FANS of the playstation are discussing how a weird thing happened where the left stick had fallen apart, and then all the posts throughout the thread from other users including 3 pictures in the last few pages, 2 from 1 person, 1 from another user. I know you can't trust everyone, but I have faith that this isn't some mass conspiracy.

On top of this, add that it was confirmed a while ago by yoshida himself that they were trying out new rubber for the DS4s to get away from the slick feel of the DS3.



And yet people are writing it off and laughing at us who are concerned. If it turns out to be nothing great, but why not look into it now and start repairing the damage asap?

I don't think I or any of the other posters who aren't convinced it's a huge deal are insinuating that it's a conjured up conspiracy. We simply aren't convinced yet. If this material turns out to be flimsy and Sony has to replace a whole bunch of controllers because of it, they'll notice and replace it with some other material that isn't flimsy. This is something that will work itself out if it's a problem. It is nothing like the RROD and on the scale of hardware problem severity it ranks pretty low.

It is something to get worked up about. This will blow up in sonys face and piss a lot of users off. It just does not bode well for the product as a whole if there is question of its integrity. Obviously its not the same level of RROD, but no matter what it will field those exact comparisons, I guarantee you if this becomes a problem, people will spread it as such, and like I said in the era of social media word of mouth is king.

Oh yeah here are some of the quotes from this thread alone. Plus The video in the op, plus my picture, plus the 2 users who posted pictures in the last few pages, and finally the picture in the op. Maybe some people are trying to add to the fire here, but I can assure you that's not my intention whatsoever.

I don't think I or any of the other posters who aren't convinced it's a huge deal are insinuating that it's a conjured up conspiracy. We simply aren't convinced yet. If this material turns out to be flimsy and Sony has to replace a whole bunch of controllers because of it, they'll notice and replace it with some other material that isn't flimsy. This is something that will work itself out if it's a problem. It is nothing like the RROD and on the scale of hardware problem severity it ranks pretty low.
.
 
It is something to get worked up about. This will blow up in sonys face and piss a lot of users off. It just does not bode well for the product as a whole if there is question of its integrity. Obviously its not the same level of RROD, but no matter what it will field those exact comparisons, I guarantee you if this becomes a problem, people will spread it as such, and like I said in the era of social media word of mouth is king.

Oh yeah here are some of the quotes from this thread alone. Plus The video in the op, plus my picture, plus the 2 users who posted pictures in the last few pages, and finally the picture in the op. Maybe some people are trying to add to the fire here, but I can assure you that's not my intention whatsoever.


You're gonna need therapy if you act like this about everything. Take deep breaths and count to ten buddy. Or smoke some weed. Maybe a Xanax or two.
 
We're not all lucky enough to live in America, stamp your feet in a retailer there, they'll suck your dick, give you a backrub, do a pricematch, give you a brand new product.

Some places, returning goods to a store is NOT a simple task, at all.
I hope this is just an anomaly but I've never heard of this occuring to PS3 sticks after 7 years and mine are in great order, STILL.

Yeah I wish it were so easy. The only good thing is most of the time if you buy the same item you can return the broken one. The companies write them off as defective products and ship them back to the manufacturers so no one really loses money (other than Sony).

Here in the USA generally you can return a couple things each year without a receipt, but you are tracked, and they have a list that a bunch of retailers use. If you get flagged they can/will deny all your returns....
 
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