That's fine, it's not the end of the world, Sony will fix it up and get over it.
The issue is, what happens to the people who got stuck with shit controllers?
DS4 thumb sticks might have a problem?
- Thread starter EightBitNate
- Start date
That's fine, it's not the end of the world, Sony will fix it up and get over it.
The issue is, what happens to the people who got stuck with shit controllers?
1. Oh i read it just fine...and i stand by it...if its "not really on the same level" then dont make the comparison to begin with...period...
if it needs to be replaced, then it will be replaced...youve got a 1-year warranty...and if the issue becomes widespread enough...Sony will have to revise the design with different materials...
2. Welcome to the world of being an early adopter...you want to be on the bleeding edge of tech? deal with the growing pains...it sucks but its reality...sometimes a product has flaws that eventually get worked out...
a different console that costs $100 more, and you have no idea what might be an issue on that end either?...what makes you know that there isn't an issue with the triggers falling out of the Xbone controller after extended use?? maybe the headphone jack is faulty and dies after 10 hours?...who knows?...why do you assume the grass is greener on the other side?...ive got a 360 controller where the left stick is worn completely smooth...it almost looks polished compared to the right stick...still works fine...no big deal...
3. it doesnt matter because those controllers are manufactured and shipped...if they need to be replaced its going to cost Sony just as much wether people get them in their hands or not...
also...none of the products are FAILING...that controller will function 100% as normal if that coating comes clean off or not...lets not get things twisted...its like me buying a new car...leaving it baking in the direct sun and never waxing it and when the paint starts to fade claiming that my car is broken down
4. again...overreaction on your part...at the end of the day you going bananas does nothing other than raise your blood pressure and cause you stress...just enjoy your games as normal...if the problem is as widespread as you believe it to be...it will eventually be rectified...
umm...they get replaced under warranty....
I never said it was! Go back and read it, but that's how word of mouth works. Remember the FUD being spread around the ps3 launch? 2 more things. 1. I might have to go back and put together the posts claiming this is a "sandpaper" conspiracy, you'd be shocked how many people thought this was a smear campaign OR that I was an xbot.
2. That list I gave you before... new post right here, add that in, fresh to the thread.
cjtiger300
Member
GAF, making mountains out of mole hills since 2003
It's assumptions, but hey, this is neogaf.
As someone who has had a preorder on a system that has been dragged through the mud so deeply it probably broke through the earth's crust, it's looking more and more like none of that is even applying to the final product based on the last few days. Yet there have been months of awfulness based on nothing but word, when there's atleast some semblance of proof budding here.
It's at the least a good thing to get word out early to lead to a quicker fix if it ends up being some actual issue with the rubber being used.
If word of mouth spreads it will force Sony to act sooner, that's a good thing for us as gamers no matter how you word it
and no, I'm still not convinced yet, but if I was I'd still not get worked up about it.That's the unfortunate part of being an early adopter.
And you wonder why people are angrily responding to you.
1. That's how Analogies work, it's a different scale, but the same issue. Sorry if you don't understand that.
2. I agree, but something as simple as this is ridiculous. And don't get me started on the pros and cons bs, because I'm not on the fence at all, but there are plenty of people who are, and this EASILY sways them one way, this is a nasty redmark on a pretty clean resume for the PS4
3. The cost will be next to none for them since all they have to do is replace the coating... the cost in brand confidence can't be fixed though.
4. LOL my blood pressures fine. I get intense in debates on this forum, but tone is difficult to perceive through text. I get frustrated with some of the reactions, but at the end of the day, GAF is a forum for DISCUSSION.
your product is covered under a MANUFACTURERS warranty...you might have to return it to Sony...but it will be replaced...idk what the particular consumer laws of your country are...but if they refuse to replace things under warranty im sure there is someone you can talk to about it
It's assumptions, but hey, this is neogaf.
As someone who has had a preorder on a system that has been dragged through the mud so deeply it probably broke through the earth's crust, it's looking more and more like none of that is even applying to the final product based on the last few days. Yet there have been months of awfulness based on nothing but word, when there's atleast some semblance of proof budding here.
It's at the least a good thing to get out early to lead to a quicker fix if it ends up being some actual issue with the rubber being used.
Bold: come on dude. You're basically going against every insider on this forum with that statement. It's looking like the Xbox team is getting their stuff together in time and that's a great thing for everyone, but it most definitely has been a bumpy road for them.
That's not something to get angry at, it's a fact of life.
Just wondering... if it was confirmed that every controller was guaranteed to deteriorate in the way the one in the OP did, is that really a mole hill? We have 2 very different definitions of the word.
If word of mouth spreads it will force Sony to act sooner, that's a good thing for us as gamers no matter how you word it
That's the unfortunate part of being an early adopter.
1. Yeah which is why LETS START TALKING NOW! Lol, that's my point! Tweet at sony, ask questions, figure this out, rather than writing it off. Thanks for proving my point! The word of mouth I referred to is the general public, and once that's out there it does the damage. Do you know how many people still think you can't play used games on the bone? MS fucked themselves so bad at E3, because that's the stuff that sticks. If people hear the controllers are breaking the brand confidence is lost, damage is done. That's why I thought it was crucial for sony to reverse their stand on DLNA and MP3 ASAP.
2. LOL
Yeah everyone is excited to sit on the phone for an hour with sonys customer service, then be given all the instructions of how to send it out... does the warranty cover postage? Most usually don't, but hell it's only a few dollars right? Then after all that you have to wait a week maybe more for the damn thing to get back. Why the fuck would you wanna deal with that? you're buying a product that you know is broken.
Grinchy
Banned
Yeah, you don't take it back to the store and complain to customer service when the replacement comes from the manufacturer's warranty. You send it back to the manufacturer and they owe you a new one.
I actually did that with a PS3 controller early on in the generation since the R2 button stopped working properly. It took like 2 weeks, but in the end, I got a brand new controller out of them free of charge (they even pay for shipping). It's not ideal to have to wait for a new controller in the mail, but if the PS4 controllers actually wear out after weeks of use, Sony is looking at a very expensive situation that will just end up with them changing the sticks.
1. No thats not how analogies work...in less of course you make false or exaggerated analogies...which is what you're doing...and probably contributes to the fact that nobody is taking you seriously...i can compare setting off some fireworks to hiroshima in the sense that they are both explosions...doesn't make my analogy valid simply because its a comparison...
2. if this makes someone flop on which console to buy...they have other issues
3. exactly how do you suggest they go about replacing the coating on the MILLIONS of controllers already manufactured?? there are not assembly lines of machines setup to take these controllers apart and strip down the analog sticks...they are going to either be destroyed, or taken apart and put back together...that will cost millions and millions of dollars in materials, logistics and man hours...plus the additional research and development to avoid the problem happening again...
a faulty analog stick coating isnt going to shake the overall consumer confidence in the Sony brand much...youre grasping there...
4. like i said...there is no need to get frustrated...if this is a problem you will never pay for a replacement controller...and eventually the issue will be rectified with a new material...
1. of course nobody is excited to deal with CS...but hey, if you want that replacement controller...then youll deal with it...you think the CSR's want to deal with complaining customers all day? nope...so again...if the problem is widespread it will be fixed...
2. actually its likely that they will cover postage...
3. of course nobody WANTS to deal with that
4. i dont KNOW that im buying a broken product...i treat my controllers like shit...always dropping them, i eat food while gaming...they get tossed around...i have not touched my DS4 since i took it out of the package...its just sitting on top of my copy of Killzone...but surely if there is an issue it will show up on my controller quite quickly from my abuse...
if thats the case...then ill call Sony and complain...
cjtiger300
Member
Yes it is a mole hill at this point. Get it in enough hands (500,000+) and get solid real data about deterioration and you might have a mountain. Right now you are freaking out over speculation.
Talking is fine, hyperbolic comparisons to RROD and the like is not. I'm not concerned for Sony's rep because I don't take sides. If Sony gets shit for this then that's good for me as the consumer because they'll make strides to win back good will with a better product. It's the same for MS, they can win back good will, but in their case it will take time and a lot of effort.
And yeah, I say it how it is. Early adopters have to deal with things like this.
Arrogant Bastard
Banned
Have you read the thread?
I was actually heavily against him and we 'argued' back and forth for a page or two. Then I started actually reading what other people were saying and looked at the pictures, crazy right.
1. Nope I said on a level it'll be compared to the RROD, a product that is not DOA, but is destined for quick failure.
2. If you're on the fence, this could easily make people question the integrity of the product, not sure how you don't see that.
3. I'm saying they need to address it as do we. If they know something or are hoping it goes by unnoticed they need to address this and get people ready now before the shit hits the fan.
4. I don't care about paying, I just want my product to work, that's all. And as I said I'm willing to go through with it, but there will be plenty who this is more than just a minor annoyance for.
Do you think they weren't aware that the Sixaxis would randomly lose connection for 5 seconds at a time? They still sent those out though right? That's when sony was one big PR disaster though.
I'm going to drop the RROD, becuase you've failed to grasp my point, and that's fine, I get that. You can't always win back that good will, but I hope they address it ASAP, and if we make some news they can start looking into it now and figure this out.
I'm out for the night hopefully we can leave it at agree to disagree.
MotionBlue
Member
Canada
I don't know. We've sold many PS4 controllers already(they aren't street dated), we haven't had any returned with this issue. Customer satisfaction has been glowing for the most part.
You are on of those who havent watched the video?
I know I said I'm done, but enlighten me, how is that common sense?
I got it, and I don't think it was worth making. You have taken the hyperbole far beyond the point where people will take you seriously.
No you didn't.
Because every single controller in a public setting since the beginning of time gets horribly abused and destroyed working hours. I remember trying an N64 at a demo station days after it was installed and the stick was already broken. People are assholes.
Then you didn't read the thread, because multiple pictures have been posted of peoples controllers being worn down from home use.
Wolves Evolve
Member
Jesus christ this thread's got more bickering than a Bickering Show semi final with disputed referee results.
Anywaayyyyyyy I have played with a Dualshock 4 that had been part of a heavily used demo unit and while there were public controller scratches, the rubber was totally fine if a little greasy from peopletouch.
Anybody older than 15 will remember the threads about the 360 controllers last time around on this very goddamned forum. There are always dodgy controllers and always dodgy people who want to put on a show.
I would have more concern with how cheap that goddamned speaker is. Two of my wiimote speakers are deadola.
Anywaayyyyyyy I have played with a Dualshock 4 that had been part of a heavily used demo unit and while there were public controller scratches, the rubber was totally fine if a little greasy from peopletouch.
Anybody older than 15 will remember the threads about the 360 controllers last time around on this very goddamned forum. There are always dodgy controllers and always dodgy people who want to put on a show.
I would have more concern with how cheap that goddamned speaker is. Two of my wiimote speakers are deadola.
I did some skimming. Worn down how? You see white dust around the sticks? That's not really a big deal. Basically all my play station controllers have the same thing going on. It's not an issue.
Yes I did.
andromeduck
Member
if you press hard while trying to moving the stick past it's affordance, the rubber will wear faster than usual
this is how things generally work
this is how things generally work
My PS4 controller is starting to wear down in the middle to a completely smooth surface and it no longer grips my thumb in the center on the left stick and that's after just a week of use. In contrast my launch PS3 non-rumble controller's sticks are still textured and thus my thumbs stay on better.
Which is really weird because I expected my thumbs to stay on better because of that raised up lip, but nope. Once the center wears down to no texture, the lip doesn't do much to stop me from slipping off. I never expected my PS3 controller to be better at keeping my thumbs on.
Why couldn't they have gone completely concave like my 360 controller? It's still the best at keeping my thumbs still.
Which is really weird because I expected my thumbs to stay on better because of that raised up lip, but nope. Once the center wears down to no texture, the lip doesn't do much to stop me from slipping off. I never expected my PS3 controller to be better at keeping my thumbs on.
Why couldn't they have gone completely concave like my 360 controller? It's still the best at keeping my thumbs still.
Fahrenheit
Banned
Man I hope this is bull shit I went trough 4 DS3s over the life of my PS3 where I still have a white wired 360 pad that I use with PC that works like the day I got it.
It felt solid enough when I used the gamepad at a demo station at BestBuy
It felt solid enough when I used the gamepad at a demo station at BestBuy
Wolves Evolve
Member
Can you provide some images?
Looked at two today at a local demo kiosk. There is serious amount of white powder at both, clearly more than on the PS3-pads in the same store. And no, not because of heavy-use. PS3 has Fifa, there are not even videos on PS4.
Edit: the LED light turned on everytime I pushed the home button. The blinking was fucking annoying.
Edit: the LED light turned on everytime I pushed the home button. The blinking was fucking annoying.
I can't believe white powder is even a thing. Call me when your stick isn't staying centered and is actually having an effect on your game.
Here's some links. First one is PS4 controller and it's hard to tell but the left stick has the texture already wearing down to a smooth surface compared to the right side which has hardly any wear. This due to extensive play on Diablo 3 which is pretty much all left stick and AC IV which is mostly left stick. But it's only been a week...what gives?
http://i1244.photobucket.com/albums/gg570/bigdug13/image1_zps3a4d3921.jpeg
This picture is my launch PS3 controller that I've had since what, 2008? It still has texture after all these years.
http://i1244.photobucket.com/albums/gg570/bigdug13/image_zpse4c6dea1.jpeg
Always-honest
Banned
Hmn.. Seems like something you better find out while in warrenty.
If it is wearing out as fast as some people are claiming then this won't be a problem
I'm sorry. This is just stupid.
Mihael Mello Keehl
Banned
I just hope its not as bad as it seems.
What was stupid about my post? My left thumb has a harder time staying on the stick than it did a week ago. Do you think I'm making this up or something?
Always-honest
Banned
No, just play one game and see what happensIf it is wearing out as fast as some people are claiming then this won't be a problem
This has been discussed to death in the thread. The controllers are not dirty, it's the lighting and high res with the flash.
The white powder is the rubber quickly eroding, nobody cares about the powder, it's the fact that their analog stick is falling apart.
"It's no big deal the millions of DS4s that will be out there in no less than a week will ALL be faulty, similar to the RROD issue, it will happen." The comparison was in response to how somebody worded their post along the lines of "well it's too late now", just like how MSFT willingly released the 360 without warning people of the RROD and just waited for the shit to hit the fan to release their statement. remember the "things break" debacle? If sony just ignores the issue and people start popping up left and right with worn controller, they're taking the same steps- releasing faulty hardware knowingly without warning.
Refer to my response above and actually LOOK at the pictures in the thread.
This is why I was hesitant to post my pictures. The grip/rubber has already worn away after moderate use in these pictures. no stress test. Where will it be in a month?
http://www.neogaf.com/forum/showpost.php?p=89226079&postcount=608 refer to this post.
Duxxy3
Member
Wear down, not completely break down. My DS3 is slightly worn down, my old 360 analogs are very worn down, my left DS4 analog is just about broken down.
Always-honest
Banned
Why?