Support NeoGAF

[ShadowSoldier89]

Scanavo got back to me, but this was all I got from them

Thank you for contacting Scanavo regarding your Fallout 4 Pip-Boy Edition. While we are not equipped to handle your inquiry we have reached out to Bethesda and they have provided the following link - help.bethesda.net - for any customer service inquiries.

 

[ShadowSoldier89]

bump and double post for an update to maybe help others with issues. I finally was able to get in touch with bethesda support and this is what they sent back.

Greetings,

Thank you for contacting Bethesda Technical Support. We're sorry to hear that your Fallout 4 Pip-Boy Edition was not in top condition when you received it. We know how excited everyone was to finally receive their long coveted Pip-Boys and we hope to work with you to remedy the issue. In order to do this, please respond back to this ticket with the following information:

- A picture, image, or scanned copy of your proof of purchase.
- Your full name
- Your phone number
- Your full shipping address

Once you we receive that information from you, we can proceed with processing your request.

Warm Regards,
Bethesda Technical Support

I sent the details, hopefully this gets me a new steelbook

 

[Lightning Count]

I flipped mine on ebay for a profit without opening it, hoping it isn't one one of the affected defective units.

 

[Gaston]

So I finally got mine... the stand is unfortunately broken upon arrival. Is there any way I can get this replaced without having to replace the entire product?

 

[shuraiya]

In case anyone still wants these things, they're back in stock at Gamestop.com for all 3 platforms

 

[EpicallyBald]

In case anyone still wants these things, they're back in stock at Gamestop.com for all 3 platforms

Thanks snagged one

 

[Kiru]

Back in Stock on amazon.com:

PC: http://www.amazon.com/dp/B00ZOFPNTY/?tag=neogaf0e-20
PS4: http://www.amazon.com/dp/B00ZGT8ILI/?tag=neogaf0e-20
XBOX ONE: http://www.amazon.com/dp/B00ZGT8A8E/?tag=neogaf0e-20