So, somewhat of a dp but yesterday, randomly, my phone had an empty triangle where the signal strength should be.
I tried everything:
Switched between Cdma/lte
reboots
Resetting the sim card
Etc
Called vzw tech from my Gmail and was immediately escalated to level 2 tech support after telling the initial rep about what I've tried already.
Level 2 mostly focused on service side possibilities as my phone said it was connected to the mobile network but not connecting to the network. The dbm would also change which indicated the radio was functional.
After 40 minutes on the call, she suggested I reset but warned me I would lose everything. I had to tell her about the picasa auto backup (and drop box for that matter) and how contacts sync via Gmail. I did the reset and it still failed, no connection.
She put in a NB ticket and supposedly being reviewed today. I call back today and if service side is good, they are going to send me a replacement overnight due to my extended warranty included in the insurance.
Pretty good cust service experience just bummed that I'm without a phone for a couple of days. I feel so naked. Also, I may not be able to log into my Gmail without my phone due to 2 step authorization.
Odd error though.