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[goodcow]

So I got an order today which had a 10% Share the Love discount on one of the items... when I placed it, the discount went through, and it was reflected in the E-Mail confirmation. I noticed though, that the discount wasn't on the packing slip, and they did in fact charge me the extra 10%... so I call up, and get that fixed no hassles.

I had also noticed, from a few days ago with my price adjustment refund call, that the refunds of like $8, and then 20 cents, and 20 cents, didn't entirely go through. Only one of the two 20 cent refunds went through, apparently because either my Amazon or my bank must've thought it was an error to have two of the exact same refund transaction within a minute of one another. So I brought it up since I was already on the phone with them.

"Yeah, it shows that both of those went through on our end, but I see you order from us a lot, so how about I just send you a five dollar promotional certificate?"
(shocked) "Yeah, that'd uh... that'd be great!"

goodcow <3 amazon

 

[Naked Snake]

I love Amazon too, I made some good money from their mistakes before... Best customer service ever.

 

[goodcow]

I love Amazon too, I made some good money from their mistakes before... Best customer service ever.

Elaborate.

And yeah, sometimes I do order from Amazon over a less expensive retailer simply because the customer service makes up for it.

 

[Boomer]

I ordered a DVD for my mom for Christmas. It's a two disc movie, so she opens it and there are two disc 1's, as opposed to disc 1 and 2. I told Amazon about it through their site and they sent me another movie, no questions asked. So now she has three disc 1's and a disc 2.

 

[Naked Snake]

Elaborate.

And yeah, sometimes I do order from Amazon over a less expensive retailer simply because the customer service makes up for it.

There were many occasions, which I'd rather not detail as some people here would probably try to abuse it for their own greedy benifits (yes I love Amazon more than my fellow GAFers), but by far the best one was a random system error (bug?) with the gift certificate system that resulted in giving me an extra $100, I couldn't replicate that bug though

 

[SKluck]

So you got an extra 100 bucks while stealing someone else's credit card? Way to go!

 

[Naked Snake]

I think it's about time you guys gave that old and stale joke a rest.