Eric Mann and Brooke Blew were really looking forward to their honeymoon.
Aside from the obvious reason that requires no elucidation in a family newspaper, the newlyweds couldnt wait to jet off to Cancun because they both work hard at their jobs and for the past two years have spent all their spare time restoring a 200-year-old Colonial they bought in Lancaster. A practical pair, they got married in the homes attached barn to save money.
Every penny we have, we put into the house, Brooke said. When we bought it, it had been abandoned for seven years and had no plumbing or electricity. Weve done all the work ourselves. We were so ready for this vacation.
They initially planned to spend a few days in Vermont. But with the optimism of young lovers, they figured theyd only get married once and might as well splurge on a real honeymoon an all-inclusive, couples-only resort on the Mayan coast.
Two weeks before the trip, Eric went looking for his passport and saw that Moses had found it first. The couples 2-year-old basset hound, Moses had chomped on the passport cover and made teeth marks on a couple of the pages, presumably irked because he wasnt invited.
Eric went immediately to the post office to ask if he should apply for an emergency passport. He was told that his photo was untouched and the bar codes seemed fine, which satisfied Eric, but left Brooke a bit stressed, mainly because shes a woman and tends to be a worrier. She fretted a bit, but Eric told her to relax.
So the couple showed up at Logan last month and showed their passports at the Jet Blue ticket counter, and the attendant asked Eric what happened to his, and he told her the dog ate it. She laughed and scanned it, and the couple checked their bags. The passport was also approved at the security checkpoint and once again before they got on the plane.
The four-hour flight was lovely. Brooke had two of her favorite Blue Moon beers and Eric enjoyed a Bloody Mary. They talked about what theyd do in Cancun, and Brooke was so excited when they landed that she literally ran to the customs agent.
She sailed right through, but the agent stopped Eric and frowned deeply at his passport. Eric told her what happened, except that this agent didnt find it so amusing. She summoned her boss and they were led to an immigration office, where the agent told them in short order, This is unacceptable. You have to leave the country immediately. This was repeated several times, lest the language barrier proved a problem.
Brooke burst into tears and Eric tried to reason with the agents. They were on their honeymoon, he explained. Moses is just a dog and meant no harm. Theyre law-abiding people and had no intention of adding to Mexicos formidable crime woes. As Eric pleaded, an agent from airport security escorted a sobbing Brooke to baggage claim to collect their luggage. Within minutes they were headed back to the States, on the exact same plane that had flown them to their honeymoon nightmare.
The Jet Blue people were wonderful, Brooke said. They gave us drinks and food, and they upgraded us to what passes for first class at Jet Blue. They were really nice.
The airline refunded their money and even wrote a letter to TNT Vacations, which booked the couples $3,800 trip. So did Brookes travel agent and Brooke herself.
Today, with no money left to plan another honeymoon, we are at a considerable loss, both financially and emotionally, she wrote. I do realize that by no showing we negated our contract, but I also know that rules can be bent. We jumped through hoops of fire to plan this much-needed vacation. Eric and I ask that you give our story some consideration, to determine if anything can be done.
Its unknown if TNT gave the story any consideration, but it quickly concluded that nothing could be done, even though the couple bought cancellation insurance.
While I sympathize with your situation, I must explain that we are obliged to pay the vendors within strict guidelines, wrote a TNT agent, adding, May you and your husband be blessed with the joy, funds and time to enjoy multiple honeymoons!
When they got home, they immediately put Moses to sleep. No, no, just kidding. Brooke doesnt blame her aborted honeymoon on the hound, who she called possibly the cutest canine ever. Nor does she blame her husband, and she never once had the urge to say I told you so.
He couldnt possibly have felt any worse, she explained. It really wasnt his fault.
Awww. Maybe true love really does conquer all.
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How awesome is Jet Blue? So awesome.