Be careful about the news narratives that we see on social media.
https://medium.com/message/keurig-didn-t-learn-a-damned-thing-about-drm-972912b13243
So when the earnings news came out, along with the news that Keurig would be bringing back My K-Cup, people cheered. Down with DRM and crappy coffee! Up with consumer choice and limited DIY opportunities!
Except its not that simple. Keurig blames their customers, and not themselves, for their current financial woes. Instead of removing the poorly-thought out DRM from their 2.0 coffee makers, theyre going to double-down on consumer (re)education and teach us all to love Big Coffee.
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Translation: our customers misunderstood the DRM and thought that they had to buy OUR coffee. Actually they can buy any coffee from an approved vendor. We need to make this clearer to our customers. They will thank us for it.Brian Kelly  CEO: With any new product introduction they are always challenges that are front end loaded and our transition to 2.0 was particularly complex . Some of this was due to consumer confusion around pod compatibility which weve mentioned in the past . beginning in June of this year 2.0 brewer packaging will more prominently communicate the fact that the Keurig 2.0 brew is more than 500 varieties across more than 70 brands, including the top 10 brands. We expect this to help clear up the misperception the system only brews Green Mountain or Keurig owned brands.
https://medium.com/message/keurig-didn-t-learn-a-damned-thing-about-drm-972912b13243