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Nintendo has issued a warning to its customers in Japan, saying a "significant" number will miss out on pre-ordering a Switch 2 direct from the company.
In a statement issued to X / Twitter, Nintendo president Shuntaro Furukawa said the company had seen 2.2 million people in Japan alone apply for a pre-order of the Switch 2 from the My Nintendo Store. This "extremely large number of applications… far exceeds our expectations, and far exceeds the number of Nintendo Switch 2 consoles that can be delivered from the My Nintendo Store on June 5," Furukawa explained.
As a result, Nintendo expects a "significant" number of customers will not be selected when the winners of the My Nintendo Store lottery sale are announced tomorrow, April 24. Nintendo has so far not issued a similar warning to customers in the west.
Those who miss out will be carried over to the second lottery sale, but even here Nintendo can't guarantee a pre-order. "We deeply apologize for not being able to meet your expectations despite our prior preparations." Furukawa said.
Nintendo is now working to improve its production system, and from April 24, game retailers and online stores across Japan will begin accepting pre-orders or lottery sales for the Switch 2. The console will also continue to be sold at the My Nintendo Store after the release date. "With the cooperation of retailers, we will continue to ship the console and make efforts to get as many Nintendo Switch 2 consoles as possible into your hands," Furukawa added.
"We plan to continue producing and shipping a considerable number of Nintendo Switch 2 units in the future. We apologize for the delay in our ability to meet your expectations, and we appreciate your understanding."
While Furukawa's statement is aimed at the Japan market, it raises the question of whether Nintendo will suffer similar issues in the west. According to a FAQ posted to Nintendo's website, the first batch of invitations will go out starting May 8, 2025 for the My Nintendo Store in the U.S. Additional batches of invitation emails will then be sent "periodically" until purchasing on My Nintendo Store is opened to everyone.
Initial invitation emails will be delivered on a first-come, first-serve basis to "eligible registrants who meet the priority criteria." Invitees will have 72 hours from the time when the email is sent to complete their purchase.

Nintendo Says 2.2 Million People Applied to Pre-Order a Switch on the My Nintendo Store in Japan Alone — and Warns a ‘Significant’ Number of Customers Will Miss Out - IGN
Nintendo has issued a warning to its customers in Japan, saying a “significant” number will miss out on pre-ordering a Switch 2 direct from the company.