An investigation by the Pulitzer Prize winning non-profit ProPublica.
Far more at the link.
This sort of rules-based moderation can never and will never work. Some of this shit reads like a parody, but these are the actual rules actually enforced by the biggest website in the world.
All a racist has to do to game the system is say "All poor Blacks should be killed".
All a sexist has to do to game the system is say "All ugly women should be raped".
If you hate immigrants it's even easier!
Any strict system can and will be gamed to the advantage of the worst sections of society, at the expense of the genuinely marginalised.
In the wake of a terrorist attack in London earlier this month, a U.S. congressman wrote a Facebook post in which he called for the slaughter of ”radicalized" Muslims. ”Hunt them, identify them, and kill them," declared U.S. Rep. Clay Higgins, a Louisiana Republican. ”Kill them all. For the sake of all that is good and righteous. Kill them all."
Higgins' plea for violent revenge went untouched by Facebook workers who scour the social network deleting offensive speech.
But a May posting on Facebook by Boston poet and Black Lives Matter activist Didi Delgado drew a different response.
”All white people are racist. Start from this reference point, or you've already failed," Delgado wrote. The post was removed and her Facebook account was disabled for seven days.
A trove of internal documents reviewed by ProPublica sheds new light on the secret guidelines that Facebook's censors use to distinguish between hate speech and legitimate political expression. The documents reveal the rationale behind seemingly inconsistent decisions. For instance, Higgins' incitement to violence passed muster because it targeted a specific sub-group of Muslims — those that are ”radicalized" — while Delgado's post was deleted for attacking whites in general.
The reason is that Facebook deletes curses, slurs, calls for violence and several other types of attacks only when they are directed at ”protected categories"—based on race, sex, gender identity, religious affiliation, national origin, ethnicity, sexual orientation and serious disability/disease. It gives users broader latitude when they write about ”subsets" of protected categories. White men are considered a group because both traits are protected, while female drivers and black children, like radicalized Muslims, are subsets, because one of their characteristics is not protected. (The exact rules are in the slide show at the link)
Far more at the link.
This sort of rules-based moderation can never and will never work. Some of this shit reads like a parody, but these are the actual rules actually enforced by the biggest website in the world.
All a racist has to do to game the system is say "All poor Blacks should be killed".
All a sexist has to do to game the system is say "All ugly women should be raped".
If you hate immigrants it's even easier!
Any strict system can and will be gamed to the advantage of the worst sections of society, at the expense of the genuinely marginalised.