Support NeoGAF

[winjer]

Gigabyte Addresses DDR5 Memory Corruption Issue On Intel 600 & 700-Series Motherboards With New Firmware

Gigabyte has released a new BIOS firmware for its Intel 600 & 700 series motherboard to address various DDR5 memory corruption issues.

wccftech.com

The firmware update specifically addresses a bug that disrupts SPD (serial presence detect) data within the DDR5 memory that's responsible for XMP/EXPO profiles which leads to Gigabyte's 600 and 700-series motherboards not recognizing memory modules properly.

The issue initially emerged amongst Chinese consumers, with reports of weird incidents faced by those encountering the problem. Several users came to Baidu Forums to detail the issue, claiming that their Intel 600 and 700-series motherboards from Gigabyte stopped detecting DDR5 memory unexpectedly.

Recently, we have noticed that some users on the Internet have reported that memory SPD information errors will occur when using Gigabyte D5 motherboards.

We attach great importance to this feedback and will contact relevant users and communicate in depth. After GIGABYTE engineers continued testing and troubleshooting the issues one by one, we found:

• 1. Different brands of D5 memory products on the market are not unified in whether they provide "SPD write protection" settings. Some memory products do not have "SPD Write Protection" set.
• 2. When using D5 memory without "SPD Write Protection" with GIGABYTE Control Center (hereinafter referred to as GCC) software, there is a very small probability that the SPD information will be incorrect. After reproducing the fault, we have verified that this situation only affects the memory SPD firmware code and does not affect the memory hardware itself. Just refresh the SPD firmware to get the memory back to normal.

solution​

Currently, GIGABYTE has provided a new version of GCC software and BIOS for D5 motherboards. You can avoid this problem by using the latest version of GCC software and BIOS from the official website. We recommend all Gigabyte D5 motherboard users to update.

Gigabyte PR To ITHome (Machine Translated)