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[MillionStabs]

Hey guys, I've been busting my brain to try and figure out what is causing this, so I thought I'd ask for some help.

Back in late August I bought a new prebuilt computer. Everything was working fine for about 2 months until I suddenly started getting these hard crashes. My screen will freeze, then after about 30-40 seconds I get a BSOD message that looks like this. (Not my image, mine has a _% complete while it "gathers data" about the crash then it restarts)

The most common reason for this error I can find online is that an SSD is using old drivers that aren't compatible with Windows 10, but I don't have an SSD. I've tried the fix on this site but it didn't fix it. Thinking about trying this one but I figured I'd ask and see if there were any other easy fixes.

The crash usually occurs while watching Youtube videos but recently it's started doing it at anytime I'm using the internet, even while browsing Gaf. Never while playing games, though.


If I'm fucked until MS releases an update for Win 10, just tell me. I can handle it

Spoiler

not really.

Specs if they matter:
OS: Win 10
CPU: AMD FX-8320 3.5 GHz
RAM: 8 GB DDR3 1600
HDD: 2 TB SATA III
Motherboard: AMD 970
GPU: AMD Radeon R9 380 4 GB

 

[Alienous]

Ubisoft viral marketing.

Sorry you were a victim.

 

[Krakatoa]

Set your machine up to dump a small (mini) memory dump.

http://blog.nirsoft.net/2010/07/27/how-to-configure-windows-to-create-minidump-files-on-bsod/

Then use blue screen to identify the issue by reading the dump file.

http://www.nirsoft.net/utils/blue_screen_view.html

 

[ElTorro]

Such errors are very generic. DPC stands for Deferred Procedure Call which is a way for a time-critical software routine to delegate less critical tasks for later execution in order to proceed quickly with more critical tasks. A watchdog is a timeout for that deferred task that, when elapsed instead of being canceled by a terminated deferred task, indicates that the task probably crashed or took too long.

https://msdn.microsoft.com/de-de/library/jj154556(v=vs.85).aspx

Unfortunately, virtually every device driver can raise such an error. It is not necessarily restricted to specific hardware like a hard drive. So the error itself doesn't tell you much about your problem.

 

[Uhyve]

Such errors are very generic. DPC stands for Deferred Procedure Call which is a way for a time-critical software routine to delegate less critical tasks for later execution in order to proceed quickly with more critical tasks. A watchdog is a timeout for that deferred task that, when elapsed instead of being canceled by a terminated deferred task, indicates that the task probably crashed or took too long.

https://msdn.microsoft.com/de-de/library/jj154556(v=vs.85).aspx

Unfortunately, virtually every device driver can raise such an error. It is not necessarily restricted to specific hardware like a hard drive. So the error itself doesn't tell you much about your problem.

If it happens more often while using the network, could it be likely that it's a network driver issue? If so, if he's got an old USB WiFi dongle lying around, he could disable whatever network adapters are currently installed (in Device Manager) and try using a dongle for a bit.

 

[MillionStabs]

Set your machine up to dump a small (mini) memory dump.

http://blog.nirsoft.net/2010/07/27/how-to-configure-windows-to-create-minidump-files-on-bsod/

Then use blue screen to identify the issue by reading the dump file.

http://www.nirsoft.net/utils/blue_screen_view.html

I'll give that a try. Thanks.

If it happens more often while using the network, could it be likely that it's a network driver issue? If so, if he's got an old USB WiFi dongle lying around, he could disable whatever network adapters are currently installed (in Device Manager) and try using a dongle for a bit.

That's possible. I did have a USB adapter, but I stopped using it because it makes too much static in my mic and it's pretty big. I switched it out for an older PCI WiFi card i had in my old computer, so that could be the problem.

 

[Akronis]

If a driver is causing the DPC violation, it'll show up in BlueScreenView along with the kernel.

 

[MillionStabs]

After my latest crash, I checked the report in BSV. It was an 0x00000133 and it lists the driver cause as ntoskrnl.exe.
I'm going to try disabling my PCI card and using the old USB dongle again. If I don't get anymore crashes after that, I'll get a new Win 10 PCI card.

 

[Schrade]

I'm going to try disabling my PCI card and using the old USB dongle again. If I don't get anymore crashes after that, I'll get a new Win 10 PCI card.

Uhhhhh you kind of left this information out of the OP. Might want to fill us in, bub.