Mega Man's Electric Sheep
Member
Before I begin, let me clarify that I am fully aware that many employees of stores are lazy/rude/stupid, and I have had bad experiences as a customer just like everyone else. I'd like this thread to be focused on rude customers rather than snarking back and forth about bad customers/bad customer service.
Aaaanyway......today made me so mad. I work at a coffee shop in Canada (duh, guess which one
). There was a guy today that was rattling off an order of like 10 things faster than my friend Yan could type them into the cash register. When she tried to repeat back his order to clarify, he rudely said "TWO hot chocolates! God, learn to speak English! I have no patience for you people." Yan's English is fine; she just has a bit of an accent. At this point, wanting to get the guy the hell out of my store, I took over taking his order. He asked for a receipt, I got it. Then when Yan went to hand him his coffee, he said "these are smalls, I wanted mediums." He had his receipt for 2 minutes at this point, and if there was anything wrong, he could have said something (but he did order small). I said, "You ordered small". He said "I'm not here to argue, I'm just here to say Fuck You!" and turns around and leaves. I love people. At least later in the night a drunk guy asked if we still sold Egg Mc Muffins. :lol
Other stories......A guy was mad because one large coffee costs 1.40, but 2 is 2.81. He screams that he is being ripped off, and when the employee attempts to give him a penny, he grabs it and throws it at the woman. He later wrote an angry letter complaining about this rip-off.
A guy wants to redeem coupons which have expired a month ago. He is told they are expired, and demands to speak to a supervisor. There are three working there, and they tell him the same thing. He flips out and starts pointing at them, screaming "You suck, and you suck, and you suck!"
A guy attempts to pay for his coffee with rolls of pennies. I don't think I'm allowed to accept these, so I go ask the supervisor. She says it is policy that we can't take them, and she goes to tell him this. He says "That's ok" and then looks at me and says "and you can go fuck yourself, you little idiot".
A woman gets a tea with milk. She comes back and complains that there's sugar in it. I tell her there is not. I offer to make it again. She says it might have gotten in when I stirred it, but I don't stir drinks with just milk added. She is being very rude about it, as if the sugar has ruined her day. I remake her drink, and hand it to her without a word. As she joins her husband walking out the door, he says "he better wipe that smirk off his face, or I'll wipe it off for him"
A woman places an order in drive thru, and when she gets to the window, she decides to change everything about it and add five more things. She is taking forever and keeps changing it, so Jing Min asks her to please hurry because there's a long line up behind her. She says dismissively "There's always a line up" and when Jing Min goes to get her donuts, she says to me fiercely "She can't talk to me that way! I'M A CUSTOMER!!!" She called the next day, complaining that "the Asian girl" was rude to her.
A man comes up to the counter, raving that his donut has no filling. The girl working says "the baker is new, let me check" and goes out back to ask the baker if she forgot to fill them. He looks at me stupidly and says "Is she calling me a liar? How dare she talk to me and walk away." I calmly explained that she had just told him the baker was new and made a mistake. Ignoring me, and running with the liar theory, he snarls at her when she comes back "ARE YOU CALLING ME A LIAR?" She is at this point holding TWO donuts from the baker to replace his faulty one. He then tries to turn it into a joke, laughing, "Oh, I thought you were calling me a liar!"
99.9% of customers are fine. This tiny percentage seems intent to make you feel like shit, however.
Aaaanyway......today made me so mad. I work at a coffee shop in Canada (duh, guess which one
). There was a guy today that was rattling off an order of like 10 things faster than my friend Yan could type them into the cash register. When she tried to repeat back his order to clarify, he rudely said "TWO hot chocolates! God, learn to speak English! I have no patience for you people." Yan's English is fine; she just has a bit of an accent. At this point, wanting to get the guy the hell out of my store, I took over taking his order. He asked for a receipt, I got it. Then when Yan went to hand him his coffee, he said "these are smalls, I wanted mediums." He had his receipt for 2 minutes at this point, and if there was anything wrong, he could have said something (but he did order small). I said, "You ordered small". He said "I'm not here to argue, I'm just here to say Fuck You!" and turns around and leaves. I love people. At least later in the night a drunk guy asked if we still sold Egg Mc Muffins. :lol Other stories......A guy was mad because one large coffee costs 1.40, but 2 is 2.81. He screams that he is being ripped off, and when the employee attempts to give him a penny, he grabs it and throws it at the woman. He later wrote an angry letter complaining about this rip-off.
A guy wants to redeem coupons which have expired a month ago. He is told they are expired, and demands to speak to a supervisor. There are three working there, and they tell him the same thing. He flips out and starts pointing at them, screaming "You suck, and you suck, and you suck!"
A guy attempts to pay for his coffee with rolls of pennies. I don't think I'm allowed to accept these, so I go ask the supervisor. She says it is policy that we can't take them, and she goes to tell him this. He says "That's ok" and then looks at me and says "and you can go fuck yourself, you little idiot".
A woman gets a tea with milk. She comes back and complains that there's sugar in it. I tell her there is not. I offer to make it again. She says it might have gotten in when I stirred it, but I don't stir drinks with just milk added. She is being very rude about it, as if the sugar has ruined her day. I remake her drink, and hand it to her without a word. As she joins her husband walking out the door, he says "he better wipe that smirk off his face, or I'll wipe it off for him"
A woman places an order in drive thru, and when she gets to the window, she decides to change everything about it and add five more things. She is taking forever and keeps changing it, so Jing Min asks her to please hurry because there's a long line up behind her. She says dismissively "There's always a line up" and when Jing Min goes to get her donuts, she says to me fiercely "She can't talk to me that way! I'M A CUSTOMER!!!" She called the next day, complaining that "the Asian girl" was rude to her.
A man comes up to the counter, raving that his donut has no filling. The girl working says "the baker is new, let me check" and goes out back to ask the baker if she forgot to fill them. He looks at me stupidly and says "Is she calling me a liar? How dare she talk to me and walk away." I calmly explained that she had just told him the baker was new and made a mistake. Ignoring me, and running with the liar theory, he snarls at her when she comes back "ARE YOU CALLING ME A LIAR?" She is at this point holding TWO donuts from the baker to replace his faulty one. He then tries to turn it into a joke, laughing, "Oh, I thought you were calling me a liar!"
99.9% of customers are fine. This tiny percentage seems intent to make you feel like shit, however.
