MrAngryFace
Banned
They're trying to charge me 25 dollars for an overdraft of 9 cents that lasted like, 10 minutes. Jerks. I gotta talk to the manager on monday to get it reversed.
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WASHINGTON MUTUAL HAS NO SHAME!
- Thread starter MrAngryFace
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My family is still (been almost a year) in talks with their fraud department because they refuse to believe my brother didn't steal $10,000.00 from them, even though the checks that were cashed had no endorsing signature from the payer, had signatures with his name that didn't even match his signature on file, and didn't use his middle name initial , even though he always uses it. Yet, somehow, their fraud department investigated and "found" that signatures *do* match, and that he is responsible.
They constantly send letters from the fraud department that say he's still not cleared, yet -- from the head office in San Diego, they send him letters saying he *was* cleared. Then the fraud department says that he didnt cash checks, that he used an ATM to pull out 3 sequences of $617.18.... and when we argued that you can't pull out cents from an ATM, they said they're records show he did, even though the answer is obvious that he couldn't.
The thing that strikes me as odd is the fact that whoever did it was able to pull out that amoun tof money despite the fact he had less than a grand in his account. Shouldn't a flag pop up on the computer notifying the clerk that the account contained insufficient funds? Plus, they even faxed us over checks without signatures -- wouldn't that be an obvious indication that somewhere they botched up? ... and the fact that he requested a different pin for his account, recieved one -- then a week later a NEW one -- but have the second request for pin not on file.... and somehow they say "regardless if you requested it or not, even though we don't have it on file, you still did it". ::sigh::
I don't know, but our lawyers our just ready to sue if this doesn't get resolved soon. All signs point to this whole ordeal being sourced to an inside job at the fraud department working with a local branch.
They constantly send letters from the fraud department that say he's still not cleared, yet -- from the head office in San Diego, they send him letters saying he *was* cleared. Then the fraud department says that he didnt cash checks, that he used an ATM to pull out 3 sequences of $617.18.... and when we argued that you can't pull out cents from an ATM, they said they're records show he did, even though the answer is obvious that he couldn't.
The thing that strikes me as odd is the fact that whoever did it was able to pull out that amoun tof money despite the fact he had less than a grand in his account. Shouldn't a flag pop up on the computer notifying the clerk that the account contained insufficient funds? Plus, they even faxed us over checks without signatures -- wouldn't that be an obvious indication that somewhere they botched up? ... and the fact that he requested a different pin for his account, recieved one -- then a week later a NEW one -- but have the second request for pin not on file.... and somehow they say "regardless if you requested it or not, even though we don't have it on file, you still did it". ::sigh::
I don't know, but our lawyers our just ready to sue if this doesn't get resolved soon. All signs point to this whole ordeal being sourced to an inside job at the fraud department working with a local branch.
MrAngryFace
Banned
We must band together to fight, the darkness.
PartlyCloudlike
Member
If you just explain the situation then 90% of the time they'll give you a refund as a customer service courtesy. And if they don't, speak to someone else. For example, I had three overdrafts in a row due to some book purchases and stupid ideas regarding the use of a check card (I overestimated the amount of time in which the purchases would post to the account and thought I'd be able to deposit money before being charged with the overdrafts), but I had all three overdrafts reversed.
PartlyCloudlike
Member
AstroLad said:
It's not much of a deterrant either. I was able to get in by swiping my drivers license.
MrPing1000
Member
AstroLad said:
Hang on whats a drive-thru ATM?
MrAngryFace
Banned
Its been hell ever since the Rodeo Grandmas left town.
Saint Cornelius
Banned
I got a good Wamu story.
Two unpaid moving-violation tickets from the early-to-mid 90's recently popped back up in my life. After going to court and being told my the hooplehead judge that I can't fight the tickets due to them being so old, I'm told I have to pay a $530 fine. Well, I'm not living like that, so I had to set up a payment plan with the good state of California. $75 a month for the rest of my life (ah, it only seems that way).
On Tuesday, I took a look at my account online, and it's a LOT less than I expected. I'm thinking the checks I recently wrote must've cleared, but then I look at my history and there it is: $530 levy fine PLUS A FUCKING $50 "legal fee" from Wamu. Needless to say, I was pissed: where the fuck is there any documentation telling their customers that they can charge you for something like that?
Luckily, all worked out in the end, and all the money was returned to my account. But that's because the Franchise Tax Board stepped in and told Wamu to reverse the charges. Otherwise I would've been assed out in a major way.
Even though my story has a happy ending, I implore all of you that are unhappy with their current banking situation to check out Netbank. They're FDIC insured, customer service 24 hours a day, 7 days a week, AND, best of all, they give you interest back on your checking account! Sure, it's only 1%, but name ONE brick n' mortar bank that gives you ANY interest back on a checking account. And it's all free - just $50 to sign up.
Two unpaid moving-violation tickets from the early-to-mid 90's recently popped back up in my life. After going to court and being told my the hooplehead judge that I can't fight the tickets due to them being so old, I'm told I have to pay a $530 fine. Well, I'm not living like that, so I had to set up a payment plan with the good state of California. $75 a month for the rest of my life (ah, it only seems that way).
On Tuesday, I took a look at my account online, and it's a LOT less than I expected. I'm thinking the checks I recently wrote must've cleared, but then I look at my history and there it is: $530 levy fine PLUS A FUCKING $50 "legal fee" from Wamu. Needless to say, I was pissed: where the fuck is there any documentation telling their customers that they can charge you for something like that?
Luckily, all worked out in the end, and all the money was returned to my account. But that's because the Franchise Tax Board stepped in and told Wamu to reverse the charges. Otherwise I would've been assed out in a major way.
Even though my story has a happy ending, I implore all of you that are unhappy with their current banking situation to check out Netbank. They're FDIC insured, customer service 24 hours a day, 7 days a week, AND, best of all, they give you interest back on your checking account! Sure, it's only 1%, but name ONE brick n' mortar bank that gives you ANY interest back on a checking account. And it's all free - just $50 to sign up.
MrAngryFace
Banned
man, wamu = satan
Saint Cornelius
Banned
But you know what though? They're still better than BofA, Union Bank, Wells Fargo, etc. etc. Those motherfuckers actually ATE MY FIRSTBORN
MrAngryFace
Banned
im switching when I move back up. I hear boa charges you money to talk to a live person now. wtf.
MrAngryFace said:
I left BofA because of their ridiculous monthly maintenance charges and then one month when they charged me for calling to check my balance each time over the fifth during the month. Sadly I'm not surprised they would charge for customer service. BofA is shit.
Saint Cornelius
Banned
I hope it's not San Diego County Credit Union, because they're even fucking WORSE
Drinky Crow
Banned
First Tech Credit Union = teh rox.
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