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Well, good to see HIP has such great customer service

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goodcow

Member
*cough*

So I moved [in February, I didn't move again this week], and I finally wanted to change my address and PCP, and I realized I have no idea what my PIN is for the website.

Checking the website for PIN information seemed to be useless as well...

So I call up.

"You have to contact the webmaster."
"What's the E-Mail address?"
"www.hipusa.com"
"That's a website address, not an E-Mail."
"www.hipusa.com"
"..."

Plus, and no offense to Spanish people, but she sounded like somebody straight off the boat who could barely speak English.

Anyone else with HIP know how to do this correctly?
 

DopeyFish

Not bitter, just unsweetened
Registration Service Provided By: Domain Registry Group Inc
Contact: support@droa.com
Visit:

Domain name: hipusa.com

Registrant Contact:
NA
HIP Health Plan of NY (boconnor@hipusa.com)
NA
Fax:
32 Old Slip
7th Floor
New York, NY 10005
US

Administrative Contact:
NA
Bill O'Connor (boconnor@hipusa.com)
212-806-4153
Fax: 212-805-4253
32 Old Slip
7th Floor
New York, NY 10005
US

Technical Contact:
NA
Chris Vickery (cvickery@hipusa.com)
212-806-4208
Fax: 212-806-4218
32 Old Slip
New York, NY 10005
US

Billing Contact:
NA
HIP Health Plan of NY (boconnor@hipusa.com)
NA
Fax:
32 Old Slip
7th Floor
New York, NY 10005
US

Status: Locked

Name Servers:
AUTH02.NS.UU.NET
AUTH60.NS.UU.NET

Creation date: 08 Mar 1997 00:00:00
Expiration date: 09 Mar 2006 00:00:00
 
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