That's where I got it from.
Calling it "random upgrades" probably isn't accurate. I meant upgrading individual components.
Work IT woes
- Thread starter Magnus
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That's where I got it from.
Calling it "random upgrades" probably isn't accurate. I meant upgrading individual components.
You could ask if the IT department can re-image the machine for you. Not sure how big the company is you work for but that is a fairly trivial task for IT and may speed things up for you.
privitsan02
Member
It's not IT people that are to blame. There's a process set by every organization to go through updates of their IT infrastructure.
Likely the analysis and request have been done if the situation really is outdated in terms of tech, but if the purchasing department don't give the go from what IT have request, they can't do anything about it.
Many organizations lag behind in tech out of frugality. Whereas others try to upgrade every chance they can get, which is just a waste of money. Maintaining the middle is very difficult and requires a good knowledge and understanding of the business needs and requirements and that varies from company to company.
I recommend you talk to a manager about this situation in the IT department and maybe get their perspective of the situation, if it's beyond just simple application issues, which aren't being helped through re-imaging your laptop or heavy troubleshooting.
Best wishes.
Likely the analysis and request have been done if the situation really is outdated in terms of tech, but if the purchasing department don't give the go from what IT have request, they can't do anything about it.
Many organizations lag behind in tech out of frugality. Whereas others try to upgrade every chance they can get, which is just a waste of money. Maintaining the middle is very difficult and requires a good knowledge and understanding of the business needs and requirements and that varies from company to company.
I recommend you talk to a manager about this situation in the IT department and maybe get their perspective of the situation, if it's beyond just simple application issues, which aren't being helped through re-imaging your laptop or heavy troubleshooting.
Best wishes.
The point was what the user should do when having these sort of issues. IT surely won't recommend upgrades if the hardware policy doesn't allow it.
This, it's not like IT takes pleasure in your suffering. We work within budgetary limits. Sucks but the complaints should go to those who can actually do something about it.
PlayALLtheGames
Banned
Sure but the caveat was that IT couldn't fix the performance issues, though to me that suggests complete incompetence.
On a more general note: everyone who works in IT understands the limitations of budgets, but any IT department worth a shit also understands that this is a service industry, end-users are customers and their computers, mobile devices, the servers they connect to and all the other software and hardware related services IT provides are literally the most important tools to ensuring their productivity.
Yet I constantly hear from friends in the industry, and experienced at my company, though not in recent years, that budgets are shrinking.
Frankly the issues with respect to IT budgets in many companies are baffling. Non-IT people will try to restrict and even reduce that budget but are perfectly happy to complain and escalate their complaints to upper managers/directors in IT when shit doesn't perform well or doesn't work consistently. It's not that fucking complicated. Give IT the money to make shit work well and shit will work well, assuming you've got the right people.
Sumio Mondo
Member
Should be going the opposite direction: IT should be getting more money since it's so much more important now than it has ever been and will continue to be so moving forward with the way the world is heading. So bizarre.
The troll is palpable with our guys.
Virtualize your infrastructure. Trust me its costly at the start but saves a bundle in the long run.
My company operates almost entirely virtual now and performance issues only happen when we have a server freak out.
Remake the server with a button push, migrate the sessions and away you go again.
Our biggest cost is ram and storage controllers now. We just got two diesel generators incase power goes out and added two new racks.
Hardest thing is making the bean counters think its a smart investment because they dont consider long term outcomes but short term half the time.
Wine and dim the bastards as best you can because if your friends with the accountants you have way more pushing power then with a manager.
My company operates almost entirely virtual now and performance issues only happen when we have a server freak out.
Remake the server with a button push, migrate the sessions and away you go again.
Our biggest cost is ram and storage controllers now. We just got two diesel generators incase power goes out and added two new racks.
Hardest thing is making the bean counters think its a smart investment because they dont consider long term outcomes but short term half the time.
Wine and dim the bastards as best you can because if your friends with the accountants you have way more pushing power then with a manager.
shira
Member
Hmm, sounds like OS rot... reimage would sort you out well. Also worth checking is that your Windows 7 OS is actually 64 bit. 32 Bit version will only take advantage of 3.5gigs of your memory.
mhayes86
Member
Bingo. We're running on some outdated, near EoL server hardware because that's what the customer wanted to pay for, and it sucks. Then they complain why shit can't get upgraded (incompatibility) or is running slowly.
By all means, OP, let your IT team know. If a new image is not enough, maybe the PMs or company will approve a tech refresh to give you a newer computer.
I can almost guarantee that's not the IT departments fault. That's most likely an issue with upper management.
Yup. IT is viewed as a cost center. No one cares about IT until they cant get their email or their website is down.
At my first job on helpdesk, was 2008 the economy really hurt our company so they did a 22% reduction in staff, including IT. Over the next few years they hired more and more staff, meanwhile IT was not allowed to hire any one. We had 2 helpdesk staff and 2 system administrators for over 300 full time employees and a ton of part time. At a 24x7 hospital. Thankfully we didn't have to work 24x7 but we had on call. Eventually the company complained that our service was lacking. They didn't allow our CIO to return from maternity leave. (we were outsourced IT). And eventually they canceled the contract. But it was there own damn fault we were running at half a helpdesk for over 300 people.
Northeastmonk
Gold Member
I work IT and I am mostly internal. We do both (client/internal) and I work with this issue daily.
We have about 4 GB in most machines and we run a hybrid setup with 2013. We have some with 8, but we have to upgrade a lot of these machines.
The thing is, it takes troubleshooting to implement new hardware. You have to consider multiple screens, software the employer uses, and you have to consider updating everyone else.
It takes some work and you have to look at what the employer wants to budget for hardware.
The USBc docks for HP laptops suck. We've had issues with those. Technology isn't reliable for massive distribution.
We do upgrades, but we're also looking at Win 10 now and that's gonna take a while to troubleshoot. Our software also wants 2013 versus Office 2016 and two factor for 2013 sucks in 365.
Edit: do you have any programs that boot on startup? Or any hanging instances of Office?
I'd also try an Office repair
We have about 4 GB in most machines and we run a hybrid setup with 2013. We have some with 8, but we have to upgrade a lot of these machines.
The thing is, it takes troubleshooting to implement new hardware. You have to consider multiple screens, software the employer uses, and you have to consider updating everyone else.
It takes some work and you have to look at what the employer wants to budget for hardware.
The USBc docks for HP laptops suck. We've had issues with those. Technology isn't reliable for massive distribution.
We do upgrades, but we're also looking at Win 10 now and that's gonna take a while to troubleshoot. Our software also wants 2013 versus Office 2016 and two factor for 2013 sucks in 365.
Edit: do you have any programs that boot on startup? Or any hanging instances of Office?
I'd also try an Office repair
HR and the sheriff don't believe us and the FBI won't return our calls. We'd heard about the Bill Murphy's kid going missing last month, but Joanie said Bobby had just run away because he was fighting with his dad. Then Molly came home and found Joanie's room full of balloons. The police said it was an old town prank, but Joanie never came home that night. We've spent the last couple years funding search parties but now we can't afford to continue. We don't know what to do anymore. Anyone ever heard of something like this and/or tips what we could use to fix it?
Correct. To a lot of people, it's a financial blackhole that gives no tangible benefit to the company until shit is broken.
FYI all the USB docking stations I've ran into sucked massively.
Ya, that's nice. We're running VM right now, but really old (like 2010). I just convinced my manager to unbox a new server that's been sitting around since before I started a year ago, and it doesn't have anything installed or a license for any OS or hypervisor. I suggested Hyper-V, because we have licenses for 2012 R2, but he's in love with VMware's ESXi, of which we have an ancient version.
Working at a non-profit is full of compromises.
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