Jimquisition (July 21) - The Xbox One: A Lying Failure Machine

He basically summarized why I will never buy the console, nor support any future attempt that this company makes as far as this industry is concerned.

Don't worry, Jim. We haven't forgotten.

Yet you have forgotten what kind of practises Sony did? Did you for instance know that during the Dreamcast era they strongarmed many Toystores in Europe with "If you sell the Dreamcast we will give you fewer Playstation 2's for your preorders or even NONE!". This in turn caused most major chains to choose for the PS2 as they knew in advance it would be a more popular machine.

Sony did the same crap if not worse. Heck so did SEGA (my favourite company) and Nintendo (My current console of choice). Does that mean I need to sit down with a tinfoil hat on my noggin not playing any game whatsoever? Nope.
 
Watching this, I'm thinking, do they really need to apologize? They're selling a product, they made changes----i think, more than an apology, at least they did something about it. It's not like they already took your money from you when they announced all those horrible DRM plans of theirs. Consumers still had a decision to make on whether to buy it or not, and the damage has already been done. An apology right now isn't going to help their bottom line; I think it will just hurt them PR wise, knowing how news gets interpreted and reinterpreted over and over as it cascades down. Doing something about it (which they did), I think, is sufficient.

I don't think they need to embarrass themselves further by putting more attention towards their mistakes; probably the thinking over at Redmond is that they want everyone to forget E3 2013 entirely, and 'apologizing' is just going to remind everyone and keep all the bad press coming.

I feel this video is just a bit of attention grabbing on Jim's part; he's saying a lot but it's kind of an issue that's pretty much over by this point.

Considering the majority of the 180s came before the release of the console, I would agree. I also think anyone who followed the launch and bought a One should have known that Kinect did not have a single piece of gaming software to validate it. They also should have known about the tremendous pressure to have the peripheral removed from the system and MS history of caving into the such pressures in the past, that there was a chance it could happen. I didn't think they would do it, and hoped they wouldn't. But I wasn't shocked when it happened.

That video reeked of bitterness. Almost like an emotional tirade couples get into where the current issue is clouded by annoyances of the past. The 180 on Kinect was a bad thing but it was a reaction to customer demands. The funny thing is the people who seem to be bothered the most are the people who were asking for it. Kinect 2 was a failure on many levels and just like the XBO it was mired by lack of focus and direction. Both were fucked by the all-in one solution philosophy. The lack of a flagship title for Kinect at launch proves that. Then MSs overreaction to cries for core games led them to completely remove the device from their presentations only made things worse. They went from one extreme to another and threw the baby out with the bathwater. The one thing that made the system unique was now optional and since MS has cowered from discussing it, seemingly frivolous and unnecessary. It would have been nice to see how things would have developed had they kept in every box. But people got what they wanted and still want to bitch about it.

As for the the system itself being a failure, considering their lack of focus on gaming and how far off the plot MS was, the fact that they have arguably better exclusive games is remarkable. Then once you consider that the ship is now turned towards the proper heading makes the outlook for the system very positive. I have no doubt that there are a lot of great people in the Xbox team who get it. They are the reason things are changing for the better. They are the people that despite horrible leadership made a console that is constantly improving and being updated. I am not going to hold fixing their mistakes against them. Even if I think that the over-corrected.

It's funny to hear Jim call out someone for presentation. When you consider, he delivers his message with such bravado and dramatic flair as if he is expounding some controversial ideas. Railing on MS is the safest thing a person in this media sphere could do. Throwing all the key words and concepts like 180, DRM and NSA to spice up what is really just a regurgitation of things people have been saying for the past year. The only good thing for him is, despite its staleness, people still are lining up to eat it.
 
Yet you have forgotten what kind of practises Sony did? Did you for instance know that during the Dreamcast era they strongarmed many Toystores in Europe with "If you sell the Dreamcast we will give you fewer Playstation 2's for your preorders or even NONE!". This in turn caused most major chains to choose for the PS2 as they knew in advance it would be a more popular machine.

Sony did the same crap if not worse. Heck so did SEGA (my favourite company) and Nintendo (My current console of choice). Does that mean I need to sit down with a tinfoil hat on my noggin not playing any game whatsoever? Nope.
Sure all these companies have done shitty things. But as they say, 'what have you done for me lately?" Nintendo has given me interesting hardware and fantastic first party games, and Sony has given me a powerful console with great looking and playing software. But in the last year or so, MS tried to foist the most anti-consumer home console in video game history onto the market, while somehow managing to outdo 2006 Sony in the Insulting PR department.
 
Yes I am interested in the games they have to offer. What exactly are you fishing for here?

Not fishing. Making a statement and a very small joke. I thought it was funny that you used the term "I don't have a horse in that race".

To me that term means that you back a horse because you either own or bet on it. It could be because you feel it's the best or the fastest or the friendliest horse. It could mean you love the horse for emotional reasons. However, the ONLY real reason for anybody to back a horse is for it to WIN.

Your response was very telling to me on a psychological level.

You are clearly in it to win it with The One. I am seeing this quite obviously in your post history and your attitude and merely gave you a little gentle ribbing. End of story.

Personally, to me, it just seems like you are being a little obtuse and not very objective about the discussion at hand. You come across as singleminded and very, very, very defensive.

Honestly, it doesn't allow you to convert many to your viewpoint and really hurts your end goal of getting that horse to the finish line in first so to speak.

However, that's just like, my opinion, man. I can't speak for everyone.
 
He basically summarized why I will never buy the console, nor support any future attempt that this company makes as far as this industry is concerned.

Don't worry, Jim. We haven't forgotten.

Why?

Now this is unlikely to happen, but lets just say for arguments sake that there was some astonishingly good exclusives released for the XBone in the future. Why wouldn't you go and buy the machine? We hated the Kinect - they sold it without Kinect. We hated the always online draconian DRM - they removed that too. They made the price competitive too. So they do everything we ask them to do and you still wont buy it? Where is the logic in that?

I love Jim Sterling and we should absolutely let corporations know when they screw up by voting with our wallets, but I really don't understand the value of this latest video, and don't see how it helps anyone achieve anything.

Does he want some Microsoft employee to post an open letter to the internet grovelling for forgiveness?

They are a company selling a product. They owe us NOTHING! They will do what Sony and Nintendo do, and have done in the past. They will make changes in the hope that sales pick up.

Lets not forget Sony guys telling us that the PS3 was easily the most powerful system despite many cross-platform titles performing noticeably better on the 360. Remember how overpriced the PS3 was? You know what most people did in response? They didn't buy a PS3! Sony never begged for forgiveness, they just made better games, reduced the price, removed costly features (ps1/ps2 emulation) and reiterated on the hardware until it became a more desirable purchase.

Nintendo were absolutely EVIL in the 16-bit era. They bullied the likes of Walmart to ensure dominance, and game cartridges were incredibly expensive when compared even to today's high prices (adjusting for inflation).

Yes... M$ fcked up. They fcked up good - and I see no real reason to own an XBone right now unless your really into Forza but I'm not about to write them off for the next 10 years.
 
He basically summarized why I will never buy the console, nor support any future attempt that this company makes as far as this industry is concerned.

Don't worry, Jim. We haven't forgotten.

See, this is the sort of attitude that I really don't understand. You're locking yourself out of potentially playing some great experiences because of what exactly? Policies that were canned about two weeks after being announced and over 5 months before the console released?
 
Yet you have forgotten what kind of practises Sony did? Did you for instance know that during the Dreamcast era they strongarmed many Toystores in Europe with "If you sell the Dreamcast we will give you fewer Playstation 2's for your preorders or even NONE!". This in turn caused most major chains to choose for the PS2 as they knew in advance it would be a more popular machine.

This is pretty funny stuff. Got any links to back this claim of yours up?
 
See, this is the sort of attitude that I really don't understand. You're locking yourself out of potentially playing some great experiences because of what exactly? Policies that were canned about two weeks after being announced and over 5 months before the console released?

Not to mention they've been hauling ass to make the console better month by month. Don't get why people care more about what could have been (but never actually happened) than what the reality of the current situation is. Makes no damn sense.
 
Not to mention they've been hauling ass to make the console better month by month. Don't get why people care more about what could have been (but never actually happened) than what the reality of the current situation is. Makes no damn sense.


I equate it to how Chik Fila wanted to prevent equality for certain people with sexual attractions. Same as BP who screwed up the Ocean. Once I hear about a company with news like this; I make sure to never support them.
 
I agree but Killer Instinct.

This is pretty funny stuff. Got any links to back this claim of yours up?

Sorry but Sony are the ones who said "we won't fuck you over" and everyone praised them. That's pitiful that we have to praise a company for not screwing us over.
Also, Sony Online Passes.
 
I equate it to how Chik Fila wanted to prevent equality for certain people with sexual attractions. Same as BP who screwed up the Ocean. Once I hear about a company with news like this; I make sure to never support them.
Not even on the same level hahahahaha
 
I equate it to how Chik Fila wanted to prevent equality for certain people with sexual attractions. Same as BP who screwed up the Ocean. Once I hear about a company with news like this; I make sure to never support them.

Chik Fila never said they wanted to prevent anything.
 
So are we just forgetting about the whole Xbox Original Entertainment thing here or just omitting it from the discussion?

Well it's gone isn't it? Not really worth discussing. Did people ever honestly buy an XBone for a Halo TV series?

Most people complained that the system wasn't focusing enough on games. This is why I'm having difficulty understanding Jim's point.

As far as I can tell he's not content with Microsoft fixing everything he's been complaining about for the last year. I think he wants an apology? Not sure why he feels he's entitled to one though. At this point, anything short of a blowjob from Phil Spenser himself won't calm Jim down.
 
I don't see their policies as anti-consumer. Sure, they couldn't have done a worse job communicating their choices. But even GAF is filled with comments that lament the loss of the original vision.

I currently own Forza 5 as my only disc based game, the rest is purely digital. And I rarely play it, because it's a hassle to dig out the disc for just one quick lap on the Ring.

In the original vision, I wouldn't need the disc to play.

Then there is the matter with pricing on digital purchases. You can find great deals for games out there, but then you're still stuck with the disc.

In the original vision, you'd be able to buy a physical game, and just use the digital license. You'd just skip the download by inserting the disc.

But you'd be stuck with your purchases, right? You wouldn't be able to trade your games! Wrong - you'd just have to "deregister" your game/license. It's unclear if you could do it on your own, granted, but it wouldn't be a hassle to sell your games in a Gamestop etc.

But if you don't want to deregister? What if you would just lend the game to a friend? Well, in the original vision (also like today), you'd just go over to your friends place and sign in, and you can both play. Or, not unreasonable to think of, your close friend would be listed as a family member, with complete access to you complete digital library (which, again, would've included your whole PHYSICAL library).

I struggle hard to find anything anti-consumer in this.

There's one problem, though. One caveat. People could just buy a disc, install the game, play the game without the disc and give the physical game to another person, who'd also just play the game without the disc, and so on. So you would NEED a mechanism in place to check if you actually do own the license for the game, or if the same license is in use by several systems at once. Therefore, you'd need some kind of 24h license check with XBL. And this is why there was this "always on" requirement. And me, personally, I don't see anything wrong with that.

But the internet, including GAF, cried havoc and thus this really forward thinking way of handling game licenses was discarded and reverted back to the way things were back in 2005. And thus I'm still stuck switching discs for this crappy game I only have in physical form. Sucks.

This entire system could have worked 100% with digital games to begin with and yet not put any restriction onto disc-based games. People who don't care for discs or actual ownership could have just bought the DD version.

As for the sharing and trading in, it was respectively never explained properly but would for sure not have allowed you to share anything anytime, and was going to be "selected retail partners only", respectively.
 
I equate it to how Chik Fila wanted to prevent equality for certain people with sexual attractions. Same as BP who screwed up the Ocean. Once I hear about a company with news like this; I make sure to never support them.

Did you just equate discrimination practices of executives of a company and long-impacting environmental and business disaster to an online based gaming ecosystem that was chucked out before it affected anyone?

Wow.
 
Did you just equate infringement of rights/discrimination and long-impacting environmental and business disaster to an online based gaming ecosystem that was chucked out before it affected anyone?

Wow.
He sure did and I'm still cracking up about it ahahahaha
 
I equate it to how Chik Fila wanted to prevent equality for certain people with sexual attractions. Same as BP who screwed up the Ocean. Once I hear about a company with news like this; I make sure to never support them.

So MS wanting to go all digital (but never did) is equal to an oil spill disaster polluting the ocean? It isnt that serious.
 
I equate it to how Chik Fila wanted to prevent equality for certain people with sexual attractions. Same as BP who screwed up the Ocean. Once I hear about a company with news like this; I make sure to never support them.

Really? Wow. They are not even slightly comparable.



Did MS' policies ever affect anyone? No, because they were thrown out 5 months before the console released and even if they hadn't been no one was forcing you to buy the console.
 
The same TV/Entertainment Sony spent at least 30 minutes on at their E3 briefing? Both companies are guilty of that

Don't know Sony was guilty for closing Sony Pictures Entertainment and making TV/Entertainment at big presence at their reveal where most of the time was spent on it..... They're are handy comparable.
 
See, this is the sort of attitude that I really don't understand. You're locking yourself out of potentially playing some great experiences because of what exactly? Policies that were canned about two weeks after being announced and over 5 months before the console released?

Yes, I am. I don't support bullshit anti-consumer policies. And they only changed it after the immense backlash... If they were the only game in town, we'd be sitting in an always online world with no used games market, to fuck over the consumers and make some more money for their buddies.

Fuck Microsoft. Hard. And honestly, there are games I would probably really enjoy playing on the One, but I'll never buy the thing. They've lost me (and from what I can gather, many others) forever. Corporations need to know that they can't get away with bullshit like this, and the only way for us to communicate with them is through our wallets. I will not buy another MS console.
 
There's very little to disagree with here, in terms of the events, but this is why making gaming purchases based products and services already in existence would save people from a lot of frustration and disappointment. Simply waiting until a platform has the features and games actually in place that let you justify your purchase is like a magical null-ray to protect you from overreaching marketing promises and rubbish.

Here's the thing: Approaching the hobby this way means your purchases don't have to be based on trust. Good software and platform support will be immediately rewarded. Half-baked, over (or under) ambitious products will only be rewarded when they've improved. Sadly, this is a novel idea in a business currently rooted in pre-ordering and pre-purchasing.

I was going to post something similar, but it would've been redundant because you succinctly stated everything I was thinking. If only all gaming consumers thought this way.

Bravo sir!
 
Yes, I am. I don't support bullshit anti-consumer policies. And they only changed it after the immense backlash... If they were the only game in town, we'd be sitting in an always online world with no used games market, to fuck over the consumers and make some more money for their buddies.

Fuck Microsoft. Hard. And honestly, there are games I would probably really enjoy playing on the One, but I'll never buy the thing. They've lost me (and from what I can gather, many others) forever. Corporations need to know that they can't get away with bullshit like this, and the only way for us to communicate with them is through our wallets. I will not buy another MS console.

But you've already communicated with them that you don't want those policies and they noticed. Hence why they removed them. The backlash has already worked, Microsoft know they can't implement these policies and so they aren't trying to.


Why prevent yourself from enjoying something over essentially nothing?



Here's a thought. If it turned out Sony were in discussions about implementing similar DRM with the PS4 but then canned it would that affect your opinions on the PS4 at all?
 
Yet you have forgotten what kind of practises Sony did? Did you for instance know that during the Dreamcast era they strongarmed many Toystores in Europe with "If you sell the Dreamcast we will give you fewer Playstation 2's for your preorders or even NONE!". This in turn caused most major chains to choose for the PS2 as they knew in advance it would be a more popular machine.

Sony did the same crap if not worse. Heck so did SEGA (my favourite company) and Nintendo (My current console of choice). Does that mean I need to sit down with a tinfoil hat on my noggin not playing any game whatsoever? Nope.
I can't see what this SonyToo has to do with the policies the company in this video tried head first to implement last year.
 
Dat 54.2% failure rate. I went through 3-4 360s back in the day. Smh...

People seem to forget so easily and crown MS for things they should've been doing in the first place. lol
I still to this day DO NOT understand why people put up with the 360 failures. I owned an OG Xbox and I was miffed that MS pulled the rug out from under us overnight, but I could understand why they did it. Then they released a console that broke down at an alarming rate and for some inexplicable reason people were okay with it. I never bought one, but members of my family did, and after we had 2 of them break down, we RETURNED them (not exchanged them) and went with something else.
 
Sorry but Sony are the ones who said "we won't fuck you over" and everyone praised them. That's pitiful that we have to praise a company for not screwing us over.
Also, Sony Online Passes.

Your blabbering has nothing to do with the post I responded to.

But you're right. They were praised for not taking the anticonsumer path Microsoft believed in AND STILL BELIEVES IN. Boo hoo. As for online passes, guess who we have to thank for that? At least Sony threw some value behind it, which in turn benefitted Xbox owners since Microsoft responded by finally adding real value to Gold.
 
I still to this day DO NOT understand why people put up with the 360 failures. I owned an OG Xbox and I was miffed that MS pulled the rug out from under us overnight, but I could understand why they did it. Then they released a console that broke down at an alarming rate and for some inexplicable reason people were okay with it. I never bought one, but members of my family did, and after we had 2 of them break down, we RETURNED them (not exchanged them) and went with something else.

Surely the original 360s had the highest failure rate on any piece of modern consumer tech ever? It was north of a 50% failure rate. Absolutely insane.
 
Sorry but Sony are the ones who said "we won't fuck you over" and everyone praised them. That's pitiful that we have to praise a company for not screwing us over.

Jim already covered that last year "Doing nothing, means everything" and pretty much said it sums up that the state of the whole industry that Sony got praise for doing fuck all.
 
Does he want some Microsoft employee to post an open letter to the internet grovelling for forgiveness?
I would. It doesn't have to be groveling, just be heartfelt and honest. I'd certainly feel a lot better about the console and the Xbox team.

Do you remember Jack Tretton apologizing for the PSN outage/hack on stage at E3 2011? Because I do and I think a lot of people appreciated the candor and the humility, both of which are in short supply at MS.
 
I still to this day DO NOT understand why people put up with the 360 failures. I owned an OG Xbox and I was miffed that MS pulled the rug out from under us overnight, but I could understand why they did it. Then they released a console that broke down at an alarming rate and for some inexplicable reason people were okay with it. I never bought one, but members of my family did, and after we had 2 of them break down, we RETURNED them (not exchanged them) and went with something else.

That's actually one thing that's funny to me. The red ring stuff always seemed way more "anti-consumer" than a "we want to have all discs act as digital games!" policy, since the red ring stuff affected consumers who had actually paid money for the product. That's something I would be more likely to demand more of an "apology" on (even then, I'd much prefer an "apology" in the form of a better product and compensation for my loss of money and time, as opposed to a random PR message).

I think this goes back to my thought that the phrase "anti-consumer" seems to have lost all meaning nowadays. Now it just seems to be used for "things I don't like". Simply saying "I think this is a highly flawed product" isn't enough anymore, so they now have to be "anti-consumer" instead to properly register our dislike. Or something.
 
I still to this day DO NOT understand why people put up with the 360 failures. I owned an OG Xbox and I was miffed that MS pulled the rug out from under us overnight, but I could understand why they did it. Then they released a console that broke down at an alarming rate and for some inexplicable reason people were okay with it. I never bought one, but members of my family did, and after we had 2 of them break down, we RETURNED them (not exchanged them) and went with something else.

Well the failures were often not present for many years. So in many cases it was already too late.

Secondly the failures were almost gone when they reacing the Jasper Revision of the "fat" 360.

Basically people just lived with it.
 
Well the failures were often not present for many years. So in many cases it was already too late.

Secondly the failures were almost gone when they reacing the Jasper Revision of the "fat" 360.

Basically people just lived with it.

I actually think they would not have got away with that red-ring debacle these days because of social media.

Because the problem was soooo huge anyway, and it would have spread like wildfire on Twitter, the social networks: 'Do not buy an Xbox 360, 50% are defective'.
 
As somebody with a high level of industry knowledge I bought two PS4's and traded one straight up for a One on release. The only experience I truly enjoyed on the box that I couldn't get elsewhere was Titanfall and to be honest I haven't played it since the first expansion dropped. It was a pretty short lived run, especially considering the hype.

The truth is that I feel a bit dirty for even having the One. Sorry. It's the truth. I'm keeping it for Sunset and Halo Collection (fuck 5). I know I'll get use from it someday because of Halo Collection. I should have traded for a Wii U. I recently got that system and have already sunk more time into it than the One.

Microsoft is a sketchy company with disreputable business practices, they have shown us this time and time again throughout their history. I am ashamed to admit I fell under the sway of their buzzwords and marketing tactics many of which were and are outright lies. I feel as though I should have been smarter.

It really bothers me that as an informed consumer I made what I feel to be a poor purchase/trade even at effectively $100 off at launch. Even more bothersome to me is what they are doing to gain lesser informed consumers. I will do as little to support the company as I can from here on out. I don't care if they fail and I own it.

They have squeezed every once of enthusiasm, compassion and empathy I ever had for them out of me along with every nickel and dime they could get. I think a lot of people are in the same boat. They built up a LOT of resentment from many of us, that's an incredibly hard emotion for consumers to overcome.

I don't think I'm alone in saying that many of us will never ever trust Microsoft again let alone give them the support in this sector that they enjoyed in the past. Rightly so in my opinion.
 
Here's a thought. If it turned out Sony were in discussions about implementing similar DRM with the PS4 but then canned it would that affect your opinions on the PS4 at all?
If that happened, it would have been squashed internally so as a company they would have done the right thing. I wouldn't hold it against them. Pre-announcement I'm sure there are all kinds of discussions about all kinds of directions a video game system could take.

Another mistake of MS, aside from the policies and strategies, was the positively insulting PR to defend their shitty decision. That kind of insult to injury I won't be forgetting anytime soon.
 
Don't know Sony was guilty for closing Sony Pictures Entertainment and making TV/Entertainment at big presence at their reveal where most of the time was spent on it..... They're are handy comparable.

I think both companies want to have their consoles as versatile as possible and it's nothing wrong with promoting tv/entertainment as long as it's not promoted at the expense of the gaming experience itself. MS made that mistake at their initial reveal. It's always said that your first impression is your best impression and this is a perfect example of that.
 
Your blabbering has nothing to do with the post I responded to.

But you're right. They were praised for not taking the anticonsumer path Microsoft believed in AND STILL BELIEVES IN. Boo hoo. As for online passes, guess who we have to thank for that? At least Sony threw some value behind it, which in turn benefitted Xbox owners since Microsoft responded by finally adding real value to Gold.

What about Sony and the Drive Club Microtransacations or freedom wars online pass and not coming out until Europe or not being able to play games offline on PS4/Vita or Oreshika 2 being only digital.
Just saying. Sorry but Sony "not believing in anti-consumer" is pretty funny. There's more too but I can't be bothered to search.

All that said the PS4 and Xbox One still suck balls and I don't see why anyone should be praising either company.

Edit: .....and Killer Instinct.
 
I would. It doesn't have to be groveling, just be heartfelt and honest. I'd certainly feel a lot better about the console and the Xbox team.

Do you remember Jack Tretton apologizing for the PSN outage/hack on stage at E3 2011? Because I do and I think a lot of people appreciated the candor and the humility, both of which are in short supply at MS.

Again, perspective.

They had to apologize because it was a security breach that resulted in users personal information being compromised. Sony had no choice but to apologize because the security breach had the potential to cause monetary loss to users who entrusted Sony with private information. I don't see how that is comparable to Microsoft's strategy for the Xbone launch.
 
Again, perspective.

They had to apologize because it was a security breach that resulted in users personal information being compromised. Sony had no choice but to apologize because the security breach had the potential to cause monetary loss to users who entrusted Sony with private information. I don't see how that is comparable to Microsoft's strategy for the Xbone launch.

Yeah but the security breach was an act committed by a third party maliciously towards Sony, whereas the Microsoft was an act committed by Microsoft towards their consumers.

Regardless, they're not really comparable.
 
Did you just equate discrimination practices of executives of a company and long-impacting environmental and business disaster to an online based gaming ecosystem that was chucked out before it affected anyone?

Wow.

I get your point about BP but that 53% failure rate is responsible for stealing millions from people. How many low knowledge consumers never got a replacement? I guarantee it was a LOT. Chik never stole money and was basically forced into giving it back. While their bigotry is reprehensible and disgusting it certainly isn't as bad according the laws of our society as theft is.
 
That's actually one thing that's funny to me. The red ring stuff always seemed way more "anti-consumer" than a "we want to have all discs act as digital games!" policy, since the red ring stuff affected consumers who had actually paid money for the product. That's something I would be more likely to demand more of an "apology" on (even then, I'd much prefer an "apology" in the form of a better product and compensation for my loss of money and time, as opposed to a random PR message).

I think this goes back to my thought that the phrase "anti-consumer" seems to have lost all meaning nowadays. Now it just seems to be used for "things I don't like". Simply saying "I think this is a highly flawed product" isn't enough anymore, so they now have to be "anti-consumer" instead to properly register our dislike. Or something.
Not being able to play a game (disc or otherwise) that I paid for and own after 24 hours offline is anticonsumer in my book. So is not being able to sell, trade or give away (without restrictions) a physical game disc that I own.

Also, MS did apologize for the RROD, both in their actions (warranty extension that cost them $1 billion +) and their words:

“The majority of Xbox 360 owners are having a great experience with their console and have from day one. But, this problem has caused frustration for some of our customers and for that, we sincerely apologize,” Microsoft’s President of Entertainment and Devices, Robbie Bach, said in a statement.
http://www.mtv.com/news/1564184/xbox-360s-red-ring-of-death-prompts-microsoft-to-extend-warranty/
 
Again, perspective.

They had to apologize because it was a security breach that resulted in users personal information being compromised. Sony had no choice but to apologize because the security breach had the potential to cause monetary loss to users who entrusted Sony with private information. I don't see how that is comparable to Microsoft's strategy for the Xbone launch.
You're right, the Xbone was much worse. Also as far as I know no credit card information was actually taken in the PSN hack.
 
Top Bottom