You know, maybe some of the terms in their agreement with M$ prevents them from admitting to anything as that would undoubtedly spawn lawsuits from Sony, not to mention the public outrage and backlash when they start making other excus- oh wait, that already happened in this timeline, sorry.
I hail from the timeline where Ubisoft actually understands and treat their potential customers with respect - it's awesome. You guys have it rough here, huh? WHAT? EA still exist here and they're HUGE? Back "home" they went bankrupt in -02 once people realized what a bunch of tools they were and stopped buying their products. DICE practically owns the world now and every game they've ever released have been 10/10 mostly due to modtools.
Ah well, I should probably be going now, but good luck! You're gonna need it to get out of this mess, lol.
(Apologies, I've watched too much Continuum lately. Good show, 8/10.)