M1chl
Currently Gif and Meme Champion
They could have done a lot things...
- Make a solid marketing strategy focusing in a single powerful console.
- Forget about cross-gen support... new generation = new start.
- Focus in exclusives games for their platform instead promises.
- Show games running in the actual hardware they want to sell.
- Gamepass is awesome plus to these that are already into the platform... try first to sell your hardware and late sell Gamepass to these.
- Avoid to marketing using toxic fans.
I can go on.
Phil talk talk did basically everything what you can't do in a new generation launch.
MS could be in a better position right now if not the bad management and marketing.
