Damaged switch 2 screens
- Thread starter Beechos
- Start date
0neAnd0nly
Member
Nobody is saying that you don't have to ask for a replacement…We are just pointing that a is known issue with some digital panels and not exclusive for the Switch 2…
Um, did you read the original post?
Nintendo LITERALLY said it isn't a defect (as in, they won't repair or replace it).
So yeah, they are saying that.
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LordOcidax
Member
Almost every company with devices that have digital panels have this, still you can ask for a replacement. Also dead pixels on new devices are not common.Um, did you read the original post?
Nintendo LITERALLY said it isn't a defect (as in, they won't repair or replace it).
So yeah, they are saying that.
0neAnd0nly
Member
Fam did you read the guy I was replying to at all?
He insinuated it is common. "welcome to 2004".
I am arguing it shouldn't be. And they absolutely should be repaired replaced. If you agree with that, then what is your argument with me?
Do you think I don't know it can happen? I worked on the MFin game industry and was around screens constantly.
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LordOcidax
Member
Welcome to 2004 is because this is a well known issue with digital panels for decades and if you're an unlucky person that receives a panel with dead pixels just ask for a replacement and done.
LordOcidax
Member
Nintendo has sold around 150 million devices with the same package with no issue, now they have to change the whole package because a random people did a stupid thing… ?
0neAnd0nly
Member
OK bro.
The context of the person I responded to was quite clear.
Be dense if you want. It's OK to lose an online argument, it's going to be alright.
You literally agreed with everything I said. Weirdest back and forth I've had on GAF in my many, many years.
All good bro. Enjoy your switch 2!
StreetsofBeige
Member
Aside from one Sony tv with a tiny clump of dead pixels, I dont think I've ever had dead pixels on any other TV, monitor, laptop screen, smartphone etc.... Heck even the display on my 20 year old clock radio is fine.
Anyone experiencing dead pixels, return that shit asap for a refund or exchange if you still got time. Dont be a sucker eating a shoddy product as the manufacturer tries to influence you saying dead pixels are the norm and ok.
Or just get it at Costco with awesome return/warranty policies and you dont have to worry about someone nitpicking whether there's enough dead pixels to qualify for a repair.
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I think officially despite what nintendo says, with dead pixels there has to be a certain amount before they are obligated to fix/replace it. They are sneaky with the wording without listing the exact dead pixel threshold.Um, did you read the original post?
Nintendo LITERALLY said it isn't a defect (as in, they won't repair or replace it).
So yeah, they are saying that.
Knightime_X
Member
What kind of dumb shit uses STAPLES, knowing full well a fucking fragile screen is in the box?
LordOcidax
Member
I had dead pixels issues with a brand new LG 4K monitor and a Samsung Galaxy phone, both replaced by the store.
0neAnd0nly
Member
Sounds right.
It's just ludicrous they (and many other companies) would tell people it's fine. New items should have zero defects. No matter how small. Ridiculous.
We are becoming really use to poor customer service these days.
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LordOcidax
Member
Even brand new cars can have issues, shits happens…
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0neAnd0nly
Member
Literally laws to protect from that.
Nobody is saying it can't happen to a new item. That's not my intention. My comment is meant as 'we shouldn't accept that'. See how I said "should" and not "can't" or "don't"? The response of "oh well" is the problem.
In your example, if you bought a car and something small (to compare it to the switch dead pixel issue) didn't work, like the cruise control, the car manufacturer would provide a fix under warranty.
Nintendo is saying it isn't a defect and thus, they will not fix it.
See the difference?
I'm not attacking Nintendo, I enjoy Nintendo consoles. I own 10. My attack is on their increasingly shotty CS / QS, and don't take it the wrong way - both Sony and MS are no better. Race to the bottom bs. Gamers are just weak and impulsive and they feast on that. It's gross.
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LordOcidax
Member
Nintendo gives you a replacement too… They probably have those policies for years. Or ask for a full refund.
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Magic Carpet
Gold Member
I was hoping to see ai generated memes with Switch 2 and Staplers. 
Switch vs Staplers reskin Plants vs Zombies.
Switch vs Staplers reskin Plants vs Zombies.
0neAnd0nly
Member
Buddy.
It says, literally on their own website, it isn't considered a defect.
What does that mean to you? It means they won't consider it a problem for replacement. If what B Beechos said is true, there has to be a certain amount of them before they consider it defective / eligible for repair and replace.
IMO, 1 of dead pixel especially if the console is fresh and new out of the box, should be enough for a replacement.
Obviously this doesn't apply beyond a reasonable time / warranty threshold.
What are we arguing about? I'm legit lost.
mayham2199
Member
I don't get the attacks on Nintendo. The screens aren't being ruined because of the way packaging. It clearly worked just fine to ship the switch 2 to millions of people around the world. Sure it might seem dumb on the surface but it clearly works the way it was intended. They couldn't predict people would start stabbing through the package with sharp metal on purpose.
StreetsofBeige
Member
In Ontario, if you buy a brand new home built from the ground up, homeowners are entitled to two years warranty covered. There's different stages and deadlines for fixes, but at the end it gives homeowners time to ensure structural stuff is legit at the two year mark. All you do is submit paperwork for any deficiencies or repairs needed and the homebuilder will fix it. Every new condo investment I've bought with issues gets fixed, so it's not a scam.
Fixes can be anything from scratch marks, bad paint job, missing vents, power plug wires are sticking out, etc.... And if there's an issue they feel is a slog to do, they'll pay you out in cash if you agree to waive it. For example, the new condo I bought to flip should of had a double sink in the kitchen. But they installed one big single sink. They offered me $1,500 to waive it so they didnt have to redo it. I had the option. I took the money as I didnt care and was going to flip it after a few years anyway.
The way Nintendo treats it (or any other electronics company in the same boat), any defect is buyer beware unless they determine it's a major issue on their end.
If I had to deal with a company like Nintendo on issues, they'd try to classify whether the scratch marks and bad paint jobs are bad enough to fix up. Retarded. Dont be lazy and fix it guys.
LordOcidax
Member
I never had and issue with a Nintendo device about this, but like i said before just with an Samsung phone an a LG monitor. Samsung have this on their page and i received a replacement without any issue.
So, that doesn't means that the Store or Nintendo is going to denied a replacement.
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LordOcidax
Member
.
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LordCBH
Member
Just because they've been packaging switches this way for years doesn't mean it's good.
Super Lemon Drop
Gold Member
LordOcidax
Member
152 Million packages sold without issues i think is really good.
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undeadhero
Neo Member
If Nintendo changed its packaging, it'd be accused of not being 'environmentally friendly'. This is another non-issue caused by loons with staplers.
0neAnd0nly
Member
Fair, but respectfully - that's anecdotal. I am referring to their wording and policy.I never had and issue with a Nintendo device about this, but like i said before just with an Samsung phone an a LG monitor. Samsung have this on their page and i received a replacement without any issue.
So, that doesn't means that the Store or Nintendo is going to denied a replacement.
LordOcidax
Member
Like i said before, almost every company that makes products with digital panels say the same thing… and that's nothing new or prevents asking for a replacement. That's what im trying to said.
Dr. Wilkinson
Member
That's what I'm telling you though. Is because it's so common with the manufacturing process of LCDs that it is never considered a defective product. It's never been that way before. So this is not a new situation. And also, maybe more importantly, it's not a Nintendo-specific situation. It's only being brought up out of context due to the new product launch, but it's nothing new or relevatory.
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ZoukGalaxy
Member
Grechy34
Member
At least they're making light of it. I'd be pissed if I was one of the people who bought one though.
Grechy34
Member
Dead pixel on Tv, monitor, cellphone or any other screen device = defective product, return and get a new one.
Dead/stuck pixels on Nintendo screen = perfect normal, not sign of defective screen.
I'm a Nintendo dickrider and even I can't swallow a dead pixel.
