You're the second Canadian I think who got shipping from the restock. I wonder if Canadians got priority for the restock cuz Canada wasn't a shipping option during the original preorder batch. Bamco added that in later after people complained.
Ni No Kuni Collector's Edition for EU/NA [failure level well beyond critical mass]
- Thread starter rockman zx
- Start date
You're the second Canadian I think who got shipping from the restock. I wonder if Canadians got priority for the restock cuz Canada wasn't a shipping option during the original preorder batch. Bamco added that in later after people complained.
Jacksonlee
Member
lol , said this before, but dude, clear it yerself! dont get screwed by UPS!
Hironobu Sakaguchi
Member
what a nightmare -__-
like many of you, i ordered the item within the first 10 minuets when they reopen the preorder chance on 17/01/13, put my visa credit card info, chose the standard shipping method 5-7 days and waited like anyone else..
on 22/01/2013 my CC charged fully with $118.55
the order is on process UNTIL THIS VERY MOMENT
no tracking status on USP site even by order name UNTIL THIS VERY MOMENT
woke up this morning to found this msg:
after that msg by 1 min exactly, there is another msg:
how come 2 msgs within 1 minute have different contents?????
my only thought was that the people who selected shipping speed faster that standard shipping, gonna have their items shipped first, and the people who selected slower shipping speed have lower priority to have their orders completed, and for the people with standard shipping, it's up to their luck to have a copy or getting cancelled.
as one of the members draw this:
i knew now for sure that my idea is exactly the same....
i hope my order would be proceed, the EU version is totally cheap and it's not worthy , all thanks to the book which make it more valuable !
DAMN !
like many of you, i ordered the item within the first 10 minuets when they reopen the preorder chance on 17/01/13, put my visa credit card info, chose the standard shipping method 5-7 days and waited like anyone else..
on 22/01/2013 my CC charged fully with $118.55
the order is on process UNTIL THIS VERY MOMENT
no tracking status on USP site even by order name UNTIL THIS VERY MOMENT
woke up this morning to found this msg:
after that msg by 1 min exactly, there is another msg:
how come 2 msgs within 1 minute have different contents?????
my only thought was that the people who selected shipping speed faster that standard shipping, gonna have their items shipped first, and the people who selected slower shipping speed have lower priority to have their orders completed, and for the people with standard shipping, it's up to their luck to have a copy or getting cancelled.
as one of the members draw this:
i knew now for sure that my idea is exactly the same....
i hope my order would be proceed, the EU version is totally cheap and it's not worthy , all thanks to the book which make it more valuable !
DAMN !
That sounds like the most likely scenario. I really like what Namco was Trying to do with Ninostarter but I really hope they don't use DR in the future.
The thread has been going pretty fast. Lots of dissatisfied people. So sorry it's been missed.
The "My Order History" page is updating for some people, but not all. Some say you can add another game to your cart and go through the purchase process (but don't really buy it) and it updates.
You can also use your order number as the Reference number in UPS tracking to see if you have a shipping label created.
My Order page has been the same since August and I've gotten no updates. But if I look in UPS tracking with my order number, I can see the shipping label has been created.
I hope this helps.
I can't. I posted a link to how to do it too a few pages back. It was drowned out by all the cancellation news.
But it's not an option for me. My English is very poor and I don't have a way to get to the closest CBSA office.
I ordered in August and have not gotten any emails since then. My order status hasn't been changed and I have no idea what is going on with it ;p. It will be incredibly crappy if they actually cancel orders made in July-August, while a few people who ordered recently got a shipped order....
All I know is that if my order gets cancelled, they lost a sale. I might pick up the game eventually if it ever gets discounted decently, or I will buy it used. Not going to support Bandai Namco ;p.
I didn't realize I needed to do the UPS check by reference # - a label has been created at least so it sounds promising.
All I know is that if my order gets cancelled, they lost a sale. I might pick up the game eventually if it ever gets discounted decently, or I will buy it used. Not going to support Bandai Namco ;p.
I didn't realize I needed to do the UPS check by reference # - a label has been created at least so it sounds promising.
Thanks!
I'd try posting on their forums so they realize how many people they've pissed off.
http://namcobandaigames.com/communi...&t=13045&sid=0720d441e7169284a06594fe16e2e426
http://namcobandaigames.com/communi...&t=13045&sid=0720d441e7169284a06594fe16e2e426
Man-is-Obsolete
Member
Sooooo I should brace myself for disappointment? Lame! MAKE MORE NAMCO!!!!!
I can wait....
I can wait....
I don't think anyone has ever had a good experience with DR. I remember how crappy their service was for a Windows 7 student promotion years ago.
rumbalumba
Banned
they're all sound asleep while we've been worrying about this shit for the past dozen hours or so. motherfuckers.
It stinks that so many people are getting the shaft on this one but I was finally able to get a confirmation on my order this morning. For reference, I ordered way back in June of 2012 so my assumption has always been that the order would go through but until this morning I really didn't know for sure.
Anyway, according to UPS it's on the truck for delivery today. I guess I'll see for sure once I get home from work tonight.
Anyway, according to UPS it's on the truck for delivery today. I guess I'll see for sure once I get home from work tonight.
I know this is going to sound pretty silly and it still doesn't solve your transportation issue, but...could you just pretend that you're mute (damaged vocal cords or something) and write what you'd like to say to the CBSA? Maybe mail a letter or send an e-mail?
Your written English is easily at a native speaker's level. I never would have guessed it wasn't your first tongue until you said so.
Edag Plata
Banned
So I called the number. I'm still nowhere. I asked them very politely and innocently "I understand this game was released this week. I was just wondering...I haven't received an update on when I'm supposed to get this. Could you provide any information?"
I got the "Oh, sir,you will have to wait for more information on this blah blah blah." So I asked "Do I at least know for sure I will be getting this?" and he gave me the same answer. I thought some of you were exaggerating about how messy this experience is, but sheesh.
I got the "Oh, sir,you will have to wait for more information on this blah blah blah." So I asked "Do I at least know for sure I will be getting this?" and he gave me the same answer. I thought some of you were exaggerating about how messy this experience is, but sheesh.
NoLootBoxDev
Member
well, at least I can get the game now for 39.99.
OK im confused if we got an email saying our order was cancelled by DR is it official? I mean it's cancelled and we wont get it ?
Im hearing that cancellation email was sent by error to some customers so WTF is going on ?
A new order number just poped-up on my order history (did not do anything) and it says in process and it is Ni No Kuni 0_o
I should have listened to myself and get it from Zavii while they still had the WE in-stock damn it
I ordered 5 min after restock BTW (from Canada)
Im hearing that cancellation email was sent by error to some customers so WTF is going on ?
A new order number just poped-up on my order history (did not do anything) and it says in process and it is Ni No Kuni 0_o
I should have listened to myself and get it from Zavii while they still had the WE in-stock damn it
I ordered 5 min after restock BTW (from Canada)
Vigilant Gambit
Member
Probably the most useful post in this thread. Thank you.
base shagohod
Member
I'm sorry but this picture is fucking hilarious
I ordered on the 17th and received my shipping confirmation email today. However the tracking number is blank in the email. I have sent them an email asking for it. I'm located in Canada and paid through Paypal.
Anyone else in Canada get a tracking number?
Dear Dave,
Thank you for ordering from Namco Bandai Games America on January 17, 2013. The following product(s) have shipped. If you paid by credit card, your credit card has now been charged.
Agree! I just checked and its arriving next Monday!
I'm in Montreal, shipping label's been created since last night but no further progress with UPS. I pre-ordered and paid in full with Paypal in August.
Square Triangle
Member
*Namco rubs hands with a Grinch smurk*
Check your spam folder if you use Gmail.
Midnight Phoenix
Member
Wait.... Orders were opened AGAIN last night?
No, this is hole in their system. I assume this link from CS, to thous who changing their address.
rumbalumba
Banned
so, after 10 hours of nothing, i guess this is it? we fucking get a $20 coupon after we not only missed out Wiz Ed but also the release date?
Wow, the amount of fail is even worse than I anticipated based on how many folks were groaning because Digital River was handling the process when this was initially put to preorder last year.
The worst thing they did was let people in on buying it again, especially if they weren't sure if they had the stock to accommodate everyone. You would think they'd anticipate tons of people preordering it now since they potentially missed out on it last time and there have been a lot of positive buzz around the game...way more than when they opened up the preordering in June.
The worst thing they did was let people in on buying it again, especially if they weren't sure if they had the stock to accommodate everyone. You would think they'd anticipate tons of people preordering it now since they potentially missed out on it last time and there have been a lot of positive buzz around the game...way more than when they opened up the preordering in June.
Edag Plata
Banned
Ohhhh I just checked my spam folder and there was one "You placed your order too late so we'll send you a real cancellation email in a bit" email. Sooooo uh....yeah. I did have two on order so maybe that's why? It was from 12 hours ago.
Yeah, the best part is that, even though a shipping label has been printed, I can see that the city name is still technically wrong on it, which is the thing that I called them to correct and that the dude swore to me was all good over the phone afterward.
I think that UPS will still get it right (it's a weird suburb/zoning thing with the city name), but man... they're just bad at their job.
I think that UPS will still get it right (it's a weird suburb/zoning thing with the city name), but man... they're just bad at their job.
Midnight Phoenix
Member
CharminUltra
Member
So....
Yay?
So they do send using UPS?
Hope I get my shipping number soon. Last time someone used UPS to send me a $35 game they charged another customs handling fee for $35. Cost me $70 for a used game!
Yes, there will be around $40-50 worth of brokerage/tax added on.
Midnight Phoenix
Member
I have this message. Got this and after one hour got another with coupon.
aliencowz7
Member
Just woke up and my Wizard edition is on the ups truck in my town and out for delivery. This awful experience is almost over for me. hope you all end up getting yours soon too.
What's the timestamp on your order email, just out of interest?
CharminUltra
Member
Coupon?