Ni No Kuni Collector's Edition for EU/NA [failure level well beyond critical mass]
- Thread starter rockman zx
- Start date
Midnight Phoenix
Member
3 day shipping. So time must start counting after day it was shipped.
If enough people make a fuss about it online, would Namco make some more copies to fulfill demand as a goodwill gesture, at least for those who have already placed orders? Or they'll just not give a fuck.
Because the demand seems to be there. Or do they not like printing money?
They could even say "OK, we've got x amount of orders that we can't fulfill because there's no more stock, but we need another y amount of orders to make another production run feasible - order now and once we hit the required about, we'll do another run!" and I'm sure they'll be able to get their quota for another run. I just want my Wizard's Edition dammit, I'm prepared to wait for it if need be!
This has turned out to be a gigantic clusterfuck, but it seems to me Namco can easily turn it around so that they make a bucketload of money and fans are happy at the same time.
Because the demand seems to be there. Or do they not like printing money?
They could even say "OK, we've got x amount of orders that we can't fulfill because there's no more stock, but we need another y amount of orders to make another production run feasible - order now and once we hit the required about, we'll do another run!" and I'm sure they'll be able to get their quota for another run. I just want my Wizard's Edition dammit, I'm prepared to wait for it if need be!
This has turned out to be a gigantic clusterfuck, but it seems to me Namco can easily turn it around so that they make a bucketload of money and fans are happy at the same time.
Lee Chaolan
Member
Lol, have you not seen their facebook page? It's lit-up like a Christmas Tree. They'll need to have some sort of official announcement to calm the masses. It's brutal.
evil_ash_xero
Banned
Have they been cancelling orders made with PayPal? I made mine on the 17th, but have yet to receive any kind of cancellation notice.
Midnight Phoenix
Member
I remember Ninostarter site, that after 0 days start to show negative digits. Mess from start to the end.
paperheart
Banned
I got the cancellation e-mail with the code this morning, saying I'd get a cancellation e-mail within 24-48 hours. The charge that disappeared last night, reappeared, and it still has the same date on it 1/22/2013. I tried the UPS site with the Reference trick, and I still don't get anything. I'm just going to wait and see. If my order is really cancelled, then I'd like the charge to disappear.
After checking my bank account and seeing the charge post a few days back I figured I was fine, but having not heard anything since I checked today and found it had been removed.
Checked e-mail and found the Digital River cancellation notice in my spam folder. Shitty service all around, but I won't be too torn up about it.
Checked e-mail and found the Digital River cancellation notice in my spam folder. Shitty service all around, but I won't be too torn up about it.
Square Triangle
Member
Those who received a cancellation email, did any of you pay with paypal?
Jacksonlee
Member
You're welcome. It's a gorgeous guide, and great DLC from what I hear
what should i be expecting for a guide? never got one before and im curious.
full of art, concept etc or walkthough?
Cbajd5
Member
Yes, I did.
I'd think these would be the most important to fill as well since they took the money already...
MikeE21286
Member
:lol
Your post prompted me to look in my Spam Folder.
Sure as shit....
Square Triangle
Member
Checked my spam folder and sure enough..I got the same email 
They haven't credited my paypal account though
They haven't credited my paypal account thoughMidnight Phoenix
Member
But...but you got 20$ code!
rumbalumba
Banned
great, now my guide is on its way BUT I DON'T HAVE A GAME TO USE IT FOR. can't believe i fucking cancelled my Wiz Ed EU only to get NOTHING. fucking pricks.
I am sure I am not alone in having my order cancelled and having no interest in buying anything else from that site, $20 off or not.
Yeah, i did. I have two orders, one with Amex and one with Paypal. The Paypal was immediately taken out but the Amex was has been pending since Tuesday. The Amex order was made @ 1:00:36 (EST) and the Paypal order was about 5 minutes later. I received 1 cancellation last night for ,I assume, the Paypal order.
I thought you sold a WE on eBay?
evil_ash_xero
Banned
When did they ship most of these cancellation e-mails out? I checked my spam this morning, and got nothing.
I would like to know at least if the order is cancelled or not. Then I could go and get a normal copy somewhere else.
I would like to know at least if the order is cancelled or not. Then I could go and get a normal copy somewhere else.
MikeE21286
Member
I got mine last night at 10:30 PM EST
rumbalumba
Banned
yes, i ordered two, and now I have to return his payment. poor him and me.
Revolutionary
Member
I got a cancelation email last night, but I don't know if it's for both orders I placed or for just one. The charges are still posted on both PayPal and my CC. Digital River -_-
If it helps, I did 3-day shipping and, when I look up my tracking number by reference on the UPS site, it's giving me a scheduled delivery date of Monday.
Still no confirmation email for me, though. No cancellation email either, so that's the upshot, I guess!
I know how you feelJust woke up. Checked my email NOTHING. Idk how I haven't gotten a single email from them. Also my order is still in process.
I'm THROUGH
Pai Pai Master
Banned
Still no cancellation email but no update after "BOXED SHIPMENT."
Can't believe people who ordered off the original run are getting theirs cancelled. What a fuck-up.
Can't believe people who ordered off the original run are getting theirs cancelled. What a fuck-up.
Midnight Phoenix
Member
I don't know, what was worse this or Nexus 4 launch.
Good question. It sure seemed after the Ninostarter campaign finished they made a specific number of NA Wizard Editions.
My experience so far has been ok and it's out for delivery today.
evil_ash_xero
Banned
Is ANYONE who ordered on the 17th getting their orders shipped?
Readvacancy
Neo Member
The charge is still "processing" in my account, but otherwise no movement on the order, no contact from them (even after I sent them an email asking for an update) so limbo for me like everyone else.
I can tell you that I pretty much won't ever order from Namco / Digital River again after this. I'm considering going to my bank and trying to get the charge cancelled.
Square Triangle
Member
Called Digital River, the robotic lady was just reading off of cue cards. She wouldn't explain anything and couldn't even pronounce Ni No Kuni.
This whole ordeal has left a bad taste in my mouth.
This whole ordeal has left a bad taste in my mouth.
I'm hypothesizing at this point, but given the Ninostarter campaign it would make sense if Namco used DR's report of how many orders were taken to determine how many WEs to produce. So if DR reported bad numbers because their system is a poorly-coded crock of shit—which it is—stock issues would inevitably result. I'm also inclined to think that LiK is right about the "restock" being canceled orders from the first preorder period, which might have been okay if orders hadn't been canceled due to DR's shitty system not being able to handle address or CC changes. (To be fair, there was probably some overage in there too since manufacturers have to allow for damaged goods...) Either way I don't think the extra copies should have been put up for sale until all previous orders had been completely sorted.
I might be wrong, but given that every single LE release I've seen DR distribute has run into serious issues, I'm more inclined to blame them than NB.
People who ordered in the Ninostarter thing are getting theirs cancelled?
This is probably a bad thing to say in this thread but I really hope mine is cancelled. It's a nice package but not worth the UPS fees to me.
But it already has a shipping label so...
I ordered on the 17th and I got my shipping email last night. My order status has also been updated to 'Order Complete' on the Namco store page. I didn't receive a tracking number or even word on who they are shipping through but I think that is because I am in Canada.
You're going to get it if your shipment label's been created.
piratepwnsninja
Member
Mine is on a truck for delivery today.
Same here. The worst part is that their store has such a limited, crappy and overpriced selection of games, making the $20 off coupon an insult.
rumbalumba
Banned
this is even my first-ever Collector's Edition! fucking namco and digiriver.
graywolf323
Member
what time did you order?