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Club Nintendo: European Discussion

16,675 stars since registration. Never even held 8,000. This expiration thing is a joke.

They don't even send emails warning that my stars are expiring anymore. I won't be surprised if I find out I lost some in march.

Buncha crooks. :(

I've never recived any rewards because I keep waiting for something good. ;_;

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Lovely how everyone on here is complaining lately about Nintendo handing out free stuff. Sony or Microsoft don't reward their loyal customers in a similar way, and thus don't get complaints. Then maybe that's the way to go?
 
Since when did the double stars for eShop retail titles end? I only got 250 for Fire Emblem:(

I haven't bought it on the eshop (yet), but I swear that the Fire Emblem page had the '2x stars' logo on it when I last looked.

What a scam. It says x2 stars on the eShop (checked an hour ago).

Take a picture and still get ignored and told you're wrong by NOE's wonderful customer services.
Same thing happened to me with Ocarina of Time (-50% sale). I complained and they corrected it quickly.
 
Oh wow i noticed now that downloading free (freemium too) software from the WiiU Shop grants you the same 50 Starpoints as the normal eShop games.
This must he an error or just incompetence on Nintendos side?
 
Oh wow i noticed now that downloading free (freemium too) software from the WiiU Shop grants you the same 50 Starpoints as the normal eShop games.
This must he an error or just incompetence on Nintendos side?

Why an error or incompetence? This way people will actually try software if it nets them free points.
 
Starpoints are rewards for buying Nintendo stuff and not something they give out for free.
But if they changed their politics on that matter, then what you say sounds plausible to me.
 
For now I'm just waiting and waiting untill something decent comes back into the store. I could get the Game&Watch Ball. But i'm afraid that something better might show up all of a sudden (hope still lives on)
 
Lovely how everyone on here is complaining lately about Nintendo handing out free stuff. Sony or Microsoft don't reward their loyal customers in a similar way, and thus don't get complaints. Then maybe that's the way to go?

It's lovely how for Nintendo a large portion of Europe doesn't even exist.
They only have Club Nintendo to compel people to buy more stuff, not because they want to reward a specific portion of their loyal costumers. ''Buy our overpriced digital versions, you get double the stars!!... and we get way more profit. Also, pray your 3DS doesn't get stolen because you will spend 4 months dealing with our incompetent costumer service and even then we won't completely restore your account. Go, go digital future!''
 
It's lovely how for Nintendo a large portion of Europe doesn't even exist.
They only have Club Nintendo to compel people to buy more stuff, not because they want to reward a specific portion of their loyal costumers. ''Buy our overpriced digital versions, you get double the stars!!... and we get way more profit. Also, pray your 3DS doesn't get stolen because you will spend 4 months dealing with our incompetent costumer service and even then we won't completely restore your account. Go, go digital future!''

Well, personally I don't buy stuff from them just to get a hold of whatever they have in their Stars Catalogue. But since you seem to feel like people actually do that, I guess it's just me.
To me it's just an extra perk you get if you happen to buy a lot of their games.

I find it strange how people seem to feel like they're entitled to "more valuable" free stuff because they bought (a lot of) Nintendo games. It's FREE stuff.

Or complain about overpriced digital versions? Really? Sony's (and probably Microsoft's, I don't own an XBOX) pricing in their digital stores is just as bad. (And yeah, I know of the existence of PS+, but that is basically a rental system, and I don't like to rent stuff. Plus you don't get to pick your own games.)

Is it fair that Club Nintendo is available in only a select number of Euro countries? No, it isn't. I agree with you on that.
 
Edit: I now have 500 stars for Fire Emblem.

New problem - it's says I have a survey to take when I log on to Club Nintendo, I click to take and it goes to the My Registered Games & Systems page. Wtf?!
 
Edit: I now have 500 stars for Fire Emblem.

New problem - it's says I have a survey to take when I log on to Club Nintendo, I click to take and it goes to the My Registered Games & Systems page. Wtf?!

You still have to claim the stars from there. There should be a link to the survey.
 
I press the link to Take The Survey and it takes me to My Registered Games and Systems and not to any survey.

Yes, but in the list of your Registered Games there are links below the game names to claim stars for each of the games you can still take a survey for. Or at least there should be.
 
Well, personally I don't buy stuff from them just to get a hold of whatever they have in their Stars Catalogue. But since you seem to feel like people actually do that, I guess it's just me.
To me it's just an extra perk you get if you happen to buy a lot of their games.

I find it strange how people seem to feel like they're entitled to "more valuable" free stuff because they bought (a lot of) Nintendo games. It's FREE stuff.

Or complain about overpriced digital versions? Really? Sony's (and probably Microsoft's, I don't own an XBOX) pricing in their digital stores is just as bad. (And yeah, I know of the existence of PS+, but that is basically a rental system, and I don't like to rent stuff. Plus you don't get to pick your own games.)

Is it fair that Club Nintendo is available in only a select number of Euro countries? No, it isn't. I agree with you on that.
Even if it's FREE stuff, Nintendo benefits from giving it out because to register games you have to buy a NEW copy of the game (unless someone forgot to redeem the code) and in the specified period of time, which is, admittedly, quite lengthy. CN is also avenue to market research. Nintendo profits way more from CN than the costumers, so to expect some free stuff is a given.
Ultimately, it's Nintendo's fault if people complain about CN. They set it up and then dropped the ball. If they had no intention of actually rewarding their loyal costumers, they never should have set it up in the first place.

Just because Sony and Microsoft are bad, it doesn't mean NoE couldn't be better, especially when NoA and NCL have stated improving. For example, NCL has started pricing digital versions slightly cheaper than the MSRP of retail versions, though you can still find physical versions for less because retailers don't usually price at MSRP. Similarily, NoA has dropped the price of the eShop version of Lego City 3DS to 29,99$ to at least match its retail counterpart. NoA also put up Tetris Axis (an old retail tittle, 29,99$) for 9,99$. The least NoE could do is lower the price of digital versions to match actual retail prices.
And PSN+ is not just a rental system, they also offer (small) discounts.
 
i have over 8000 stars there notting to buy when will nintendo let me turn these into wii u points

tho i waitng to see if nintendo put majora mask on 3ds cas the minute i buy it they announce it for 3ds lol
 
Even if it's FREE stuff, Nintendo benefits from giving it out because to register games you have to buy a NEW copy of the game (unless someone forgot to redeem the code) and in the specified period of time, which is, admittedly, quite lengthy. CN is also avenue to market research. Nintendo profits way more from CN than the costumers, so to expect some free stuff is a given.
Ultimately, it's Nintendo's fault if people complain about CN. They set it up and then dropped the ball. If they had no intention of actually rewarding their loyal costumers, they never should have set it up in the first place.

Just because Sony and Microsoft are bad, it doesn't mean NoE couldn't be better, especially when NoA and NCL have stated improving. For example, NCL has started pricing digital versions slightly cheaper than the MSRP of retail versions, though you can still find physical versions for less because retailers don't usually price at MSRP. Similarily, NoA has dropped the price of the eShop version of Lego City 3DS to 29,99$ to at least match its retail counterpart. NoA also put up Tetris Axis (an old retail tittle, 29,99$) for 9,99$. The least NoE could do is lower the price of digital versions to match actual retail prices.
And PSN+ is not just a rental system, they also offer (small) discounts.

If you're not into renting games, the discounts you get would never make up for what the membership costs. So people who subscribe are mainly there for the rental aspect imo. It's a rental system with some extra perks.

And you know, about the marketing part you're referring to: Steam is doing that all the time through various means and I never hear anyone ever complain about them not being "paid with free stuff" by Steam. And do you think Sony or Microsoft don't know who you are when you log onto their network to score some in game trophies or to rent movies or do whatever? Do you think they don't track that? As I said: because Nintendo offer free physical stuff, all of a sudden people start to feel entitled for whatever reason to all kinds of valuable goodies. It's just a perk. Do they benefit from the Club Nintendo system? Sure. Nothing in life is ever really free. But they don't benefit more than any other company and I don't see why they should pay you with more or more valuable free goodies for cooperating with their research. Nobody forces you to take part in those surveys. Nobody forces you to register your games for stars. If you don't like the pay off, then just stay away from Club Nintendo. It's simple, really.

And regarding the fact that you have to have a new copy of the game to be able to register it. Well, they don't like the 2nd hand market. They're not alone in that department. I heard some big console company is considering bringing an new console on the market that doesn't allow you to use 2nd hand games on it...at all.
 
If you're not into renting games, the discounts you get would never make up for what the membership costs. So people who subscribe are mainly there for the rental aspect imo. It's a rental system with some extra perks.

And you know, about the marketing part you're referring to: Steam is doing that all the time through various means and I never hear anyone ever complain about them not being "paid with free stuff" by Steam. And do you think Sony or Microsoft don't know who you are when you log onto their network to score some in game trophies or to rent movies or do whatever? Do you think they don't track that? As I said: because Nintendo offer free physical stuff, all of a sudden people start to feel entitled for whatever reason to all kinds of valuable goodies. It's just a perk. Do they benefit from the Club Nintendo system? Sure. Nothing in life is ever really free. But they don't benefit more than any other company and I don't see why they should pay you with more or more valuable free goodies for cooperating with their research. Nobody forces you to take part in those surveys. Nobody forces you to register your games for stars. If you don't like the pay off, then just stay away from Club Nintendo. It's simple, really.

And regarding the fact that you have to have a new copy of the game to be able to register it. Well, they don't like the 2nd hand market. They're not alone in that department. I heard some big console company is considering bringing an new console on the market that doesn't allow you to use 2nd hand games on it...

The discounts range from 0.5€ to 2,6€, a yearly subscription is 50€, though I'm sure you could find it cheaper. If you are big on digital, the subscription could pay for itself or at least come really close.

I don't use Steam, so i can't really comment on that, but I guess people don't complain about it because Valve never established ''Club Steam''. If they did and the rewards were bad, I'm sure people would complain. Same with Microsoft and Sony. Actually, Microsoft recently gifted 30MP on people's birthdays and I don't remember anyone praising Microsoft for that, only complaints. The point is that if you offer rewards, they better be adequate or you should never offer them to begin with, because cancelling a reward program makes you look even worse.
The surveys in CN are not simply about tracking data, they also ask you (dis)liked, if you recommended the game (or if you will), why would you recommend it, if you bought the system for it, the price it should be sold at...
And you can't just ignore it, because NCL and NoA are doing a better job, so you know NoE could and should do it too. So I will continue complaining and accumulating stars and hopefully one day the Stars Catalogue will improve. Lately Nintendo has been quite receptive (50/60Hz deal, Earthbound), so sooner or later a change is bound to happen.

Well yes, they don't like the second hand market, so they use a carrot on a stick CN to get you to buy new (or digital) and benefit greatly in the process.
 
Club Nintendo is first and foremost a marketing tool that is designed to primarily benefit Nintendo. It is a customer loyalty system, similar to those you can find in every supermarket.

What does Nintendo gain?
- customer data for analysis of buying behavior to improve the company's services, products, and promotion activities
- customer loyalty, resulting in more future revenue

Customer loyalty can only be achieved if customer are satisfied. With the current European Club Nintendo at least this is questionable. Nonetheless, Nintendo has too much to lose to just abandon the service - they just get a shipload of customer information without much effort. It's not just who buys what products, it's so much more information through those surveys.
 
The discounts range from 0.5€ to 2,6€, a yearly subscription is 50€, though I'm sure you could find it cheaper. If you are big on digital, the subscription could pay for itself or at least come really close.

I don't use Steam, so i can't really comment on that, but I guess people don't complain about it because Valve never established ''Club Steam''. If they did and the rewards were bad, I'm sure people would complain. Same with Microsoft and Sony. Actually, Microsoft recently gifted 30MP on people's birthdays and I don't remember anyone praising Microsoft for that, only complaints. The point is that if you offer rewards, they better be adequate or you should never offer them to begin with, because cancelling a reward program makes you look even worse.
The surveys in CN are not simply about tracking data, they also ask you (dis)liked, if you recommended the game (or if you will), why would you recommend it, if you bought the system for it, the price it should be sold at...
And you can't just ignore it, because NCL and NoA are doing a better job, so you know NoE could and should do it too. So I will continue complaining and accumulating stars and hopefully one day the Stars Catalogue will improve. Lately Nintendo has been quite receptive (50/60Hz deal, Earthbound), so sooner or later a change is bound to happen.

Well yes, they don't like the second hand market, so they use a carrot on a stick CN to get you to buy new (or digital) and benefit greatly in the process.

As you wish, keep complaining. :-) Only wanted to point out that I think people feel entitled to stuff way too soon and way too strongly.

Also regarding the track record of the different regional Nintendo's, I think NoE is the only one getting some praise lately about the localisation of "typical Japanese games". So we're not served really all that bad by them as compared to NoA.

Finally I should maybe add this: apparently it's not even NoE that decides whatever appears in the Stars Catalogue. I remember reading not too long ago that it's the Japanese headquarters that decide what is sent out to the regional offices. Which makes perfect sense given how most Japanese companies are structured.
 
i have over 8000 stars there notting to buy when will nintendo let me turn these into wii u points

tho i waitng to see if nintendo put majora mask on 3ds cas the minute i buy it they announce it for 3ds lol

Don't worry, those stars will expire long before anything decent comes on the European service.
 
Yes, but in the list of your Registered Games there are links below the game names to claim stars for each of the games you can still take a survey for. Or at least there should be.
Thanks. I just assumed it was another website bug. I didn't realise all the stars for eShop purchases were backdateable so just filled in over 20 surveys!
 
Starpoints are rewards for buying Nintendo stuff and not something they give out for free.
But if they changed their politics on that matter, then what you say sounds plausible to me.

I used to get 5 stars or so a day a couple of years ago for just visiting the Club Nintendo site.
So I certainly don't think them giving out stars for trying out digital items on the eshop is due to incompetence or error.
 
As you wish, keep complaining. :-) Only wanted to point out that I think people feel entitled to stuff way too soon and way too strongly.

Also regarding the track record of the different regional Nintendo's, I think NoE is the only one getting some praise lately about the localisation of "typical Japanese games". So we're not served really all that bad by them as compared to NoA or NCL.

Finally I should maybe add this: apparently it's not even NoE that decides whatever appears in the Stars Catalogue. I remember reading not too long ago that it's the Japanese headquarters that decide what is sent out to the regional offices. Which makes perfect sense given how most Japanese companies are structured.

I greatly appreciate NoE's localization efforts and I would more localized games over CN any day, but there's no reason why we can't have both. We also didn't get the Kirby collection.

I remember a post here on GAF mentioning that it's NCL that decides what NoE gets but things can change. At the very least, NoE could offer better digital rewards, just like NoA does.
 
So to confirm: you DO get 500 stars for Fire Emblem.

But can anybody answer how many for the £8.99 Resident Evil: Mercenaries?

A good day in starsville - I've gone from 2,000 to 3,950!
 
So to confirm: you DO get 500 stars for Fire Emblem.

But can anybody answer how many for the £8.99 Resident Evil: Mercenaries?

A good day in starsville - I've gone from 2,000 to 3,950!

I've gotten only 250 from FE, but it was from the pre-installed copy on the Special Edition 3DS XL.

In the meanwhile, I got to 7000 stars...SNES controller you're finally mine!
 
I've gotten only 250 from FE, but it was from the pre-installed copy on the Special Edition 3DS XL.

In the meanwhile, I got to 7000 stars...SNES controller you're finally mine!

The remaining 250 points don't show up immediately. Not sure why that is.
Happens with every game I download on the eshop, but in the end I always get 500 points in total.
Ah, but my new XL came with Mario Kart preinstalled and I only got 250 points for it as well. Looks like that is normal.

Oh and I got 500 points as well for RE Mercenaries the day it was released. No idea if this has been changed since though.
 
Yeah, I only got 250 points from the FE included in the XL bundle. Put me up to 12500 stars, and still nothing to spend them on. XD
 
I've bought the Super Mario Characters plastic statue, the Mario Kart Shell Cup and the Galaxy OST recently. Very happy about them. Now I don't know how to spend the other stars I have, but I'm confident they'll upload something interesting within the next few months.
In the meantime, thanks to the great "So many games" promotion, I'm very happy to be a memebr of the European Club Nintendo ;p
My free digital copy of Animal Crossing New Leaf will be welcome! ;p
 
I have a stars code for Ghost Recon 3DS left, because I already registered the game previously. I really need juuuust a few more stars to buy something or I'll lose a whole bunch, so if anyone would be willing to trade: let me know.
 
I have a stars code for Ghost Recon 3DS left, because I already registered the game previously. I really need juuuust a few more stars to buy something or I'll lose a whole bunch, so if anyone would be willing to trade: let me know.
I haven't got a spare code sorry, but have you downloaded all possible free software. 50 stars for each one. If you're only a bit away this could help.

Rayman came out today so I'm guessing that's another 50 starrer.
 
I haven't got a spare code sorry, but have you downloaded all possible free software. 50 stars for each one. If you're only a bit away this could help.

Rayman came out today so I'm guessing that's another 50 starrer.

Only have a 3DS, not a Wii U, and I *think* I downloaded all the free stuff already. Thanks anyway though!
 
Oops, wrong thread.

Do all these eshop download surveys disappear eventually? I can't bring myself to complete them all.
 
I have a stars code for Ghost Recon 3DS left, because I already registered the game previously. I really need juuuust a few more stars to buy something or I'll lose a whole bunch, so if anyone would be willing to trade: let me know.

I have a duplicate code for Skylanders Giants 3DS if you'd like to trade?
 
Hmmm. Odd. Normally, Club Nintendo Europe codes work perfectly well for Club Nintendo Australia, but just got a weird error today when trying to register my copy of Ninja Gaiden 3. It claimed the code had "expired". Nevermind that the code booklet itself says the code is valid until 2016. I'd registered 2 European Club Nintendo cards just minutes before, so they can't have changed the system recently.
 
I don't know whether to get the Mario Galaxy sound track or save up for the Mario character figure. Does anyone have it and can comment on size and build quality?

I would have loved one of those Mario kart trophies : (
 
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