AA should have just refunded the lady the ticket for the baby and be done with it. Don't treat traveling mothers with such disrespect. That's a goddamn death sentence online.
In every plane I've been on, the emergency exit row specifically doesn't have reclining seats.
Why didn't she just switch seats with the baby (long as the person in front of her didn't want to recline. Not everyone reclines their seat). That way both sides are happy.
American Airlines jeopardized the safety of my infant so that a passenger could recline their seat, Becca recalled. The seat in front of my infant was an emergency row seat where the female had about 6 feet of leg room, but she wanted to recline her seat. My carseat prevented that, which upset this passenger.
Becca said the woman asked if she could do something about the carseat, to which she said she couldnt, informing her fellow passenger that per the carseat label she couldnt move it to the forward-facing position.
While Americans policy notes that safety seats cant be used in exit rows or the rows directly next to one, she was able to purchase the seat specifically for that reason and wasnt informed of any issue prior or after take off. Additionally, per the FAA, if an approved CRS, for which a ticket has been purchased, does not fit in a particular seat on the aircraft, the airline is responsible for accommodating the CRS in another seat in the same class of service.
That option wasnt provided to Becca, and the flight attendant moved her sons carseat diagonally, as it would not fit any other way. At this point, the safety seat was at a big incline.
I do not understand why this passengers comfort was more important than my childs safety, says Becca, who tried, after the flight, to bring the incident to Americans attention.
She says the airline ignored her until she commented on the American Facebook page. Eventually, the airline offered her 10,000 rewards miles, but she says that would only cover about one-third of the ticket shed paid full price for.
This kind of treatment is not only unfair, it is extremely unsafe, she says. American put my child at risk. I bought a seat on purpose, and all of this occurred so that one customer could recline two inches.
A spokesperson for the FAA tells Consumerist that no airline may prohibit a child from occupying an FAA approved Child Restraint System, if certain conditions are met.
Yeah, people shouldn't be blaming the recliner or the mom. This is squarely on the airlines. Its on them to accommodate their customers. its not on the customers to sacrifice comfort or safety to make life easier on the airlines.
Why couldn't the recliner and flight attendant see if anyone else on the flight wouldn't mind switching to a non-reclining seat so everyone wins?
As a father of 2 with a 6 month old son, if someone impedes me from keeping my children safe, that person gets a rude version of me. If someone TOUCHES my children or their carseat, they get assaulted.
I don't give a FUCK about your comfort when my child could potentially get hurt as a result. All the "keep your child at home" people can fuck off too. Sometimes parents don't have a choice and you aren't entitled to your convenience when you enter the public space.
Honestly as much as I find people who recline annoying(though admittedly, I reclined yesterday on my long ass 15 hour flight while trying to sleep), I'm going to have to blame the mom here.
Air travel is already a massive pain in the ass and is actually hazardous to the health of many people if they don't have enough leg room or if their body is in a certain position for hours. I think bringing a massive car seat that will inconvenience a fellow paying passenger is pretty rude, especially when 99% of parents with young kids come out of the plane just fine after putting them in regular seats or on their laps. One thing I've noticed on flights is that most parents flying with young kids feel more privileged than other passengers, even more than the ever-hated seat reclining passenger. I'm sure the mom was using her full reclining "rights" while the car seat was preventing someone else from doing so themself :S
There's a huge difference between slightly reclining your seat and crushing the passenger behind you.Airplane seats should not recline. Period.
I've said it time and time again on this forum, everyone should be in the same boat and unable to affect the comfort of others on the aircraft.
She made sure to check the guidelines of the airline, and they allowed for her to bring the car seat on to keep her child safe during the flight. So yes she was well within her "rights", it's on the airlines for constantly shrinking the space between seats and yet still allowing car seats. And no, while I'm sure you feel confident assuming she was reclining so you feel better blaming the whole thing on her, you don't know.
I've never felt any significant comfort from reclining the seat, it still feels like it's more or less vertical.
The problem is you have two groups of entitled people running into each other. Parents who think the world should bend to their needs since they have kids and don't think they're making an already stressful experience worse for everyone around them on the plane by bringing a screaming child on board. Then there is everyone else who doesn't care that the parent who is just trying to get to their destination without their baby flipping out and stressing them out even more.
Honestly as much as I find people who recline annoying(though admittedly, I reclined yesterday on my long ass 15 hour flight while trying to sleep), I'm going to have to blame the mom here.
Air travel is already a massive pain in the ass and is actually hazardous to the health of many people if they don't have enough leg room or if their body is in a certain position for hours. I think bringing a massive car seat that will inconvenience a fellow paying passenger is pretty rude, especially when 99% of parents with young kids come out of the plane just fine after putting them in regular seats or on their laps. One thing I've noticed on flights is that most parents flying with young kids feel more privileged than other passengers, even more than the ever-hated seat reclining passenger. I'm sure the mom was using her full reclining "rights" while the car seat was preventing someone else from doing so themself :S
I never said she wasn't within her rights, I said it was rude of her to bring a car seat, just like how many people here(including myself) find seat recliners rude, but they're still within their rights to recline a seat if the seat that they purchased has that option.
I don't know, I've flown a lot the last few months and I may just have been jaded by the number of parents I've encountered who feel as if they and their children own the plane and are allowed to behave as they please on it, which is why this lady gets no sympathy from me.
As a dad, they shouldn't.
You need to blame the airlines then, not the people who are flying. The airline industry is the one who turned traveling into the equivalent of a cattle car.
What the hell? This is what she is supposed to do. It's legal and it's for the best safety of the child on a flight. She's not just strutting around with a car seat because she thinks it's fun. Trust me-lugging all that shit along to the airport and through security, etc. is a giant pain in the ass. She's doing it for her child-she's not doing it because she's looking to inconvienence you.
Ah, that good ol "both sides" argument so you don't have to form an opinion by yourself.Everyone seems like a jerk in this situation.
Ah, that good ol "both sides" argument so you don't have to form an opinion by yourself.
When someone reclines in front of me I start sneezing and coughing.
The seat always comes right back up.
I don't think this ever went viral, the linked article is pretty much as far as it went. Her compensation (the points) was based on her post to their FB page. I agree they should apologize, and refund the baby's seat cost at the very least, but I wouldn't be surprised if they didn't. They just dgaf, imo. Simply another whiny passenger in the cattle car to them. What's she gonna do, take Greyhound next time?Ah, that good ol "both sides" argument so you don't have to form an opinion by yourself.
Why would the person insist to recline when it's inconveniencing another passenger? Dick move and it sucks that American Airlines didn't bother to respond until her complaint went viral on social media. Did they offer an apology? They approved of this beforehand, so at nowhere is it the parent's fault.
She purchased a separate seat for the child and then lugged a car seat onto the plane. To put the baby in the seat she purchased she has to use a car seat. None of that is rude, nor did she probably realize that her car seat would impact someones reclining ability. I've flown maybe 200-250 hours in my life, not a massive amount, but the only time kids have impacted my flight to any significant degree was when I have taken my own.I never said she wasn't within her rights, I said it was rude of her to bring a car seat, just like how many people here(including myself) find seat recliners rude, but they're still within their rights to recline a seat if the seat that they purchased has that option.
I don't know, I've flown a lot the last few months and I may just have been jaded by the number of parents I've encountered who feel as if they and their children own the plane and are allowed to behave as they please on it, which is why this lady gets no sympathy from me.
I'd LOVE to hear American Airlines or other passengers' version of events.
Most airlines are douchebags.
Many passengers are douchebags.
But I've NEVER been on a flight where other passengers would have stood by and watch what has been described play out, and I've personally never encountered an attendant this dumb or mean (and I've encountered PLENTY).
The story, as written, reeks to me.
Ah, that good ol "both sides" argument so you don't have to form an opinion by yourself.
Why would the person insist to recline when it's inconveniencing another passenger? Dick move and it sucks that American Airlines didn't bother to respond until her complaint went viral on social media. Did they offer an apology? They approved of this beforehand, so at nowhere is it the parent's fault.
She purchased a separate seat for the child and then lugged a car seat onto the plane. To put the baby in the seat she purchased she has to use a car seat. None of that is rude, nor did she probably realize that her car seat would impact someones reclining ability. I've flown maybe 200-250 hours in my life, not a massive amount, but the only time kids have impacted my flight to any significant degree was when I have taken my own.
People saying airlines should just make more legroom and raise the price a bit, most planes have a section for this (like delta plus). If you make your seats cost even 10 dollars more, the demographic of people that are just looking for the cheapest seats will just go to the airline that has less room and cheaper seats. Space will continue to shrink and will settle on the minimal acceptable risk for passenger insanity as long as there is financial incentive to do so.
That being said, if people are going to be stuck in a chair for 11 hours FAA should seriously reconsider what we call humane. Sky cattle is getting ridiculous. Hell, say it's for safety.
I'm surprised she paid for an extra seat. Usually when I fly and someone has a baby that young they just hold it the entire screaming flight.
I'm surprised she paid for an extra seat. Usually when I fly and someone has a baby that young they just hold it the entire screaming flight.
Flying to Europe with my one year old soon. Didn't think twice about buying her a plane ticket. Best decision ever. Really hope the airline doesn't give me a hard time about the car seat and the person in fronts ability to recline.
Curious, is this a transcontinental flight (from US or wherever)? In which case, you conceivably paid $1000+ for an extra seat for the infant. Do you feel the extra seat worth that amount for conveniences sake? Or is it a safety thing?
So far as issues, this is the first time I've heard of passenger issues with a plane car seat (which is odd as I've traveled extensively for work, and heck, I don't ever recall seeing plane car seats at all)...so you probably won't have much to worry about.
Curious, is this a transcontinental flight (from US or wherever)? In which case, you conceivably paid $1000+ for an extra seat for the infant. Do you feel the extra seat worth that amount for conveniences sake? Or is it a safety thing?
So far as issues, this is the first time I've heard of passenger issues with a plane car seat (which is odd as I've traveled extensively for work, and heck, I don't ever recall seeing plane car seats at all)...so you probably won't have much to worry about.
Like I said earlier, most other parents don't start installing car seats to airplane seats and their young children come out of flights just fine.
Let's not kid ourselves, buying a separate seat for her child was just as much a convenience to her as it was safer for her child, since she wouldn't need to hold the baby all flight long as most other parents do.
I agree with other people that the airline should refund her extra ticket.
edit: And maybe the FAA should take into account how massive car seats are and how it will affect other already squeezed-in passengers on the plane before approving them for use on planes.
Oh look, victim blaming and law breaking GAF at its best.Like I said earlier, most other parents don't start installing car seats to airplane seats and their young children come out of flights just fine.
Let's not kid ourselves, buying a separate seat for her child was just as much a convenience to her as it was safer for her child, since she wouldn't need to hold the baby all flight long as most other parents do.
I agree with other people that the airline should refund her extra ticket.
edit: And maybe the FAA should take into account how massive car seats are and how it will affect other already squeezed-in passengers on the plane before approving them for use on planes.
Honestly as much as I find people who recline annoying(though admittedly, I reclined yesterday on my long ass 15 hour flight while trying to sleep), I'm going to have to blame the mom here.
Air travel is already a massive pain in the ass and is actually hazardous to the health of many people if they don't have enough leg room or if their body is in a certain position for hours. I think bringing a massive car seat that will inconvenience a fellow paying passenger is pretty rude, especially when 99% of parents with young kids come out of the plane just fine after putting them in regular seats or on their laps. One thing I've noticed on flights is that most parents flying with young kids feel more privileged than other passengers, even more than the ever-hated seat reclining passenger. I'm sure the mom was using her full reclining "rights" while the car seat was preventing someone else from doing so themself :S
A seven month old can't sit an an airplane seat alone. The car seat is necessary just to hold the child.
Airplane seats should not recline. Period.
I've said it time and time again on this forum, everyone should be in the same boat and unable to affect the comfort of others on the aircraft.