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{Euclid}Welcome to the Xbox North America Customer Support! My name is Euclid. How may I be of assistance?
{jason }hi
{Euclid}hi jason
{jason}i have a big complaint about xbox live service on call of duty 2
{Euclid}ok.
{jason }i know it is not microsofts game, but I have contacted activsion and they keep trying to pass the buck onto microsoft and saying it is your problem
{Euclid}what seems to be the problem
{jason }i have read no lie 150+ pages on xbox360 forums, about people complaining about the xbox live abilitys on call of duty 2
{Euclid}I'm really sorry to hear that.
{jason }the game does not support the making of "private" games and that is a BIG problem for pretty much everybody that waited in lines for 20+ hours and paid big money for a $400 xbox360
{Euclid}as of the moment we are working on the glitches.
{Euclid}really sorry jason
{jason }we are not complaing about glitches
{jason g}i mean the game does disconnect alot and says "server full" but that could all change if we were able to make our own games for our friends only
{Euclid}well, actually, for your complains to be better addressed, it would be best if you call our phone support
{jason }as far as me and evey person that read all the hype about the 360. we were all under the impression that microsoft put a "standard" that ALL 360 games had to obyed by. We NEED a patch on live to make this possible
{jason}i mean we could make our own games on xbox one, so this doesnt qualify as next-gen
{Euclid}we are working on that
{jason }I have called the phone support twice, I have called activision twice, it seems that nobody at microsoft and activision cares about what the customers are complainng about
{jason}you are telling me that Microsoft is making a patch for call of duty2 to fix the way we play. and allow us to create our own games?
{Euclid}yes
{jason }so this problem has been issued to microsoft already? the private game issue on COD2?
{Euclid}yes it has
{Euclid}we really appreciate your patience
{Euclid}but the patch will be up soon
{jason goucher}do you have any idea when?
{jason goucher}even approx?
{Euclid}not really sorry
{jason goucher}do these things usually take like 1 month or 3 or 6?
{Euclid}about a month
{jason goucher}Will this be posted officially on xbox.com or anything?
{Euclid}yes it will be
{Euclid}on news
{jason }i am very impressed
{jason }so you guys must have been swamped with complaints huh
{Euclid}yes we are
{Euclid}no kidding
{jason }all on this private game problem?
{Euclid}not really, also on other issues
{jason }so when yesterday I called 1-800-4myxbox.. why was I told that it was not microsofts problem and that I should call activision back?
{jason }why didnt they just tell me that it is being worked on?
{Euclid}actually, its being worked on by activision, we are just being told if its working already
{jason }i wonder why activision wouldnt tell me that?
{Euclid}its an insider thing.
{Euclid}
{jason }oh
{Euclid}the game works on their server
{Euclid}so its really their issue
{jason }Do you happen to know when Texas Hold'em is coming to xbox live arcade?
{Euclid}no sorry
{jason }ok thank you very much, So I am going to post this conversation on the forums, And I guess hopefully withthin the next month, I will see the update patch on call of duty2.
{Euclid}ok
{Euclid}hopefully
{Euclid}but no guarantee
{Euclid}It was a pleasure chatting with you today. Thank you for inquiring about Xbox. If you need further assistance, please come back and visit us again. I hope you have a nice day!
{jason}no guarantee ever or within the next month
{Euclid}the time frame
{jason }oh ok, awsome, thanks again
{Euclid}take it easy