Ninja Scooter said:nobody is doubting that there is no accountability for the most part on the web, which leads to plenty of douchebaggery. What we are doubting is how that is somehow destructive to society as a whole, and, on a smaller scale, can hurt the perception and sales of a videogame.
Think about how much internet and such has affected our society... compare the amount of time people spend on GAF or Facebook to the (supposed) amount time people spent socializing in more personal ways earlier in the century. We're becoming plugged in, Matrix or Wall-E style. The lack of accountability in the plugged-in world is changing the way we communicate.