DS4 thumb sticks might have a problem?
- Thread starter EightBitNate
- Start date
Upon closer inspection you maybe should not have assumed the error was with users.
Sorry for jumping on you man, the console warriors have tired me out. Hope your controller is actually fine.
It's all good. And I hope people that are having trouble with this gets everything resolved without it being too costly.
Hopefully Sony is listening, and is working on a revised version.. or at least shipping Dualshock 4's with stick covers, or something!
I have two controllers: one that came with the PS4, bought in the UK, and another one that I bought in San Francisco.
The one that came with the PS4 has a faulty left trigger that doesn't go back to its full "normal" position, so I was using just the one I bought in the US.
It was all fine until I bought FIFA 14. After a week the left thumbstick has almost peeled off completely. Went to a Gamestop today and both controllers at the PS4 demo booth had peeled off left thumbsticks too - I guess this issue must be way bigger than what I thought.
Anyways, I'll have to call Sony customer service and return both controllers. Ridiculous.
Come on, Sony, fix this shit.
The one that came with the PS4 has a faulty left trigger that doesn't go back to its full "normal" position, so I was using just the one I bought in the US.
It was all fine until I bought FIFA 14. After a week the left thumbstick has almost peeled off completely. Went to a Gamestop today and both controllers at the PS4 demo booth had peeled off left thumbsticks too - I guess this issue must be way bigger than what I thought.
Anyways, I'll have to call Sony customer service and return both controllers. Ridiculous.
Come on, Sony, fix this shit.
FIFA definitely seems to the biggest DS4 killer. The rubber obviously just isn't up to the constant direction changing.
I just called Sony's CS and I don't think this issue will be 100% solved anytime soon. FIFA is definitely a DS4 killer - the CS rep over the phone said he had the same problem himself with both his controllers and just recommend that I buy rubber grips (which I already did anyway) to avoid the problem.
Asked for any indications if Sony was working to solve this issue, and got the usual PR reply; a good indicator of "nope, it's just cheaper to replace the rubber on faulty controllers anyway".
Later Alligator
Member
i have 2 controllers from launch, with the following games:
killzone
bf4
all the free ps+ stuff
injustice
infamous
cod
no issues on either of them yet, and ive got mitts on me like a creature out of greek mythology. hoping they last....
killzone
bf4
all the free ps+ stuff
injustice
infamous
cod
no issues on either of them yet, and ive got mitts on me like a creature out of greek mythology. hoping they last....
Thumbsticks on my controllers were goddawful. I ordered these grips for them though, and it's working really well. I like it more than the original sticks when they weren't broken.
I have this aswell, let's hope both my controlers left sticks can hold for a while with them.
edit: Nice, just got promoted to member
Duxxy3
Member
I'm starting to think that part of the problem is the shape of the analog, along with the material used. I think they went back to the material the DS3 uses, but the shape makes wear and tear occur more quickly.
Mine is starting to rub off (leaving a nasty black residue on the controller and my thumbs as well), not nice.
Ordered some replacement analog stick caps off ebay (although i ordered both PS4 and 360 caps i'll probably just use the 360 one since i like the shape more), hopefully it works out.
Ordered some replacement analog stick caps off ebay (although i ordered both PS4 and 360 caps i'll probably just use the 360 one since i like the shape more), hopefully it works out.
Melchiah
Member
Little update from the no-problems-so-far side...
(Remove the "l" before the ".jpg" for bigger picture.)
EDIT: EU launch model, used for four months.
2014-02-21
Today
Games finished:
Killzone
Resogun (Platinum)
Flower
Tomb Raider
Infamous
And a plethora of demos and FTPs played. The issue still puzzles me.
(Remove the "l" before the ".jpg" for bigger picture.)
EDIT: EU launch model, used for four months.
2014-02-21
Today
Games finished:
Killzone
Resogun (Platinum)
Flower
Tomb Raider
Infamous
And a plethora of demos and FTPs played. The issue still puzzles me.
Yup I dont want to buy anything else since its not supposed to break apart. Heck my PS3 controller is still good to this day. My PS4 controller started peeling less than 1 month into its life and I havent been gaming so much either.
This is a global issue with the controller, not something we are doing wrong, period. I may return it before my 1 year is up. Not only is mine peeling, but the left stick makes a squeeky noise that drives me nuts when I move it slowly towards a direction. WTF.
HORRORSHØW
Member
i've got a slight tear on my right stick after 500+ hours on Warframe. sooner or later it's bound to happen to all of us. i love the DS4, but the build quality sucks.
Melchiah
Member
It seems to be an issue for many, but I'd really like to know why the problem doesn't manifest for everyone. Is there some actual differences with how people use the controller, and does it manifest more often for those who're accustomed to use their thumbs like they did on the 360 pad? After all, from what I've understood, people use different parts of their thumbs, depending on what they've used to; the tip or the joint, for me the former, as I've accustomed to the DS3.
EDIT: For furher information, three of my Finnish friends have a launch PS4, and none of them have had problems with the sticks.
FrankWza
Member
That's ridiculous.
Doesn't matter why. It's an issue. You should be glad it's not an issue for you. Come back when it happens.
Boss Mog
Member
I thought the DS4 issues were overblown but it just happened to me. It's not worn out or anything but it split open. The tear looks like I took a scalpel and made an incision but I obviously didn't.
I read somewhere that Sony would replace your DS4 if it happened to you, is that true? If so what do I do: just call them or is there a website?
I read somewhere that Sony would replace your DS4 if it happened to you, is that true? If so what do I do: just call them or is there a website?
Melchiah
Member
I'll definitely do so, if it happens.
It just sounds odd to me, as none of my friends have the same issue. Can the American models be somehow different from ours?
Probably a matter of batches or manufacturing methods. I don't think it has anything to do with how the controller is used.
Mine doesn't have the problem. At this point, with the amount of play I put into it, especially since Infamous: SS launched, I see absolutely no reason to believe it ever will, either. I don't think this is an inherent flaw in the design so much as a manufacturing issue with the rubber-to-plastic bonding process. I've heard people here describe the rubber as feeling "loose" before it starts tearing, as if it's come unglued from the underlying plastic. That's pretty obviously a manufacturing defect. That's the reason Sony continues to replace them, because they know it.
What that also means is that, if you've been playing since launch, it would have failed by now. If it hasn't failed yet, it probably never will.
HORRORSHØW
Member
that describes my stick as well. as for your question, i'd like to know, too.Boss★Moogle;106277291 said:
Melchiah
Member
Ah, that sounds totally different from what my sticks feel like, which is reassuring as I've worried about having to buy another controller. There's probably been a faulty batch. I wonder if the issue is mostly manifesting in America, where the system launched earlier, or whether it's a problem in a global scale?
Pretty much. It seems the DS4 really has lots of problems. I have squeeky triggers and while my thumb sticks didn't tear open or anything like that, the textures on the left stick already faded after just a week of using it. My friend also has the same stick problems and he got the sticky R1 problem.
Otoh my DS3 from 7 years ago still has it's textures on the sticks and no problems with any buttons and/or triggers.
Instead of replacing everyone's faulty controllers, Sony should have better QC and use better materials.
Stealth_Cobra
Member
I still think it's unacceptable.
Thankfully I bought cheap covers on eBay for less than two bucks and free shipping, so it's not such an issue, but still , making a controller that can't even last two months before needing to buy spare parts from china ?
Good manufacturing Sony.
PS. Adding a drop of WD40 fixed the sticky R1 and R2 triggers for me... Good to know for you guys having the issues. But still, another example of a badly tested product. I should not have to dismantle and add a lubricant and change it's joy-pad covers less than two months after owning it.
Thankfully I bought cheap covers on eBay for less than two bucks and free shipping, so it's not such an issue, but still , making a controller that can't even last two months before needing to buy spare parts from china ?
Good manufacturing Sony.
PS. Adding a drop of WD40 fixed the sticky R1 and R2 triggers for me... Good to know for you guys having the issues. But still, another example of a badly tested product. I should not have to dismantle and add a lubricant and change it's joy-pad covers less than two months after owning it.
quickwhips
Member
Every time I play the PS4 I worry my controller stick are going to die but so far they are holding up.
Baldwin_the_First
Member
Got lucky with mine I guess. I was nervous the first weeks or so after reading this thread, but mine is still good as new even 4 months after the launch.
I wonder if it has more to do with the types of games played. Think of sports games like Fifa or NBA 2K, or multiplayer games like BF4 that people put hundreds of hours into. It might be that those who play and finish games just put less time on their controllers than those who invest a ton of time in certain game..... Pure speculation on my part.
My thumbsticks are showing a bit more wear and tear these days, mostly because I've been playing FIFA more than before. What I still don't get about the controller, or mine in particular, is that I only have a problem with then while playing FIFA. My thumbs still slide off the bloody things. But when I play anything else I forget it even was an issue. I did buy grips for the thumbsticks but I don't like how it feels at all, especially for FIFA. I'm waiting to see what SONY does regarding this before buying another controller.
Melchiah
Member
One of my friends actually plays BF4 every week, so I don't think that's a contributing factor. And getting a platinum on Resogun wasn't easy on the sticks either.
iceatcs
Junior Member
and the pressure area of thumb too.
I've seen some moving around by the edge of stick, which it isn't suppose be.
Terrordactyl
Member
Been following this since launch and logged a disgusting amount of hours into my two ds4s. I have minimal damage and I can see where one might start to decay a bit, it's definitely headed that way, but the grip is so damn good I don't even care. At this rate it's one new controller a year which is about what I buy anyways so it's a non issue for me personally.
Melchiah
Member
Huh?! I've still got a working Sixaxis from the 60GB PS3, although the battery and the left stick have worn out. I only bought two DS3s during the six years I used the PS3.
Beatboxtaun
Member
I would only do this to decorate. If I were you, I'd call Sony and have it replaced before doing so, while it's under warranty if you see signs of wearing out.
A best buy employee told us that Sony took back all old controllers. We just purchased our 2nd PS4 and the sticks have improved. So the only thing that they haven't addressed are all the bad controllers that are still out, sounds like they're trying to keep it hush hush.
Beatboxtaun
Member
I'm the one that wrote that article and my first controller has been out for 3 weeks. I called today to check the status and they said they are behind on support orders. Unfortunately, I am still waiting and will have to call back on Monday for some type of ETA.
Thumbsticks on my controllers were goddawful. I ordered these grips for them though, and it's working really well. I like it more than the original sticks when they weren't broken.
I have a set of these too that a buddy gave me, they're pretty nice work well
Trent Strong
Banned
Do the sticks on your new DS4 actually look or feel different than the sticks on your old DS4?
Yes, they definitely feel different and if you look closely they do look different. You can tell that the rubber has more texture. They're not as gummy.
Trent Strong
Banned
Interesting. The sticks on my DS4 are very textury. Rough even. Hopefully they're part of a new, better batch. Guess I'll just have to wait and see.
Beatboxtaun
Member
It would seem so because the new ones have a noticeable difference from the originally launched ones, which were smoother.
I have two ds4s. One from launch day console and one I bought before ps4 was released.
I mixed them up so I don't know which is which but I imagine both of mine are apart of the bad batch you guys are talking about. The controller I have been using the most feels like the left sticks top portion isn't as high as the right stick. If that makes any sense. It's not a huge problem but it does feel like there's less rubber or whatever on the top part of left stick.
Just thought I would contribute. Also I hope there's a cool special editon destiny controller in September. I'd defintely get a third controller for that. The rougher sticks sound nice.
I mixed them up so I don't know which is which but I imagine both of mine are apart of the bad batch you guys are talking about. The controller I have been using the most feels like the left sticks top portion isn't as high as the right stick. If that makes any sense. It's not a huge problem but it does feel like there's less rubber or whatever on the top part of left stick.
Just thought I would contribute. Also I hope there's a cool special editon destiny controller in September. I'd defintely get a third controller for that. The rougher sticks sound nice.
GameAddict411
Member
My controller seem fine even after 300 hours use and i am sharing it with my brother, it seems that the issue is multiple of bad batches of controllers.
Yeah, I think that is probably the case, with maybe some sort of confounding variable like a particular chemical in some peoples sweat or something, and playing FIFA. Damn FIFA
FeiRR
Banned
It's not the total playing time. It just takes one moment of force applied from a side and you may get a tear. My controller was fine after 200+ hours of Battlefield but I decided to buy rubber caps because concave sticks hurt my thumbs. The left stick started cracking when I was applying the rubber cap. I don't want to be left without a controller for weeks while it's being replaced so I'll keep it like that for now. Rubber caps prevent further damage and feel much more comfortable. But I won't spend my money on another controller until Sony sorts this issue out.
Terrordactyl
Member
I don't know, i treat them like guitar strings, you can go six years without changing them but is it better if you change them out regularly? Of course it is.
RedAssedApe
Banned
grip-its are a misnomer imo. made mine slippier when my hands got sweaty :\
No problem with my two controllers. I have Fifa, Infamous etc so they are used heavily. For how many controllers that are out there the amount of people complaining seems too low to blame it on the stick material. It's just a bad batch that has got past control which is a shame. Hope everyone having problems gets it sorted.